Customer reviews from hp.com
HP - Refurbished Excellent - OmniBook X Flip 2-in-1 - 16" 2K Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Average customer rating
4.1 out of 5
4.1
(182 Reviews)
Open Ratings Snapshot
Rating breakdown 182 reviews
5 Stars
110
4 Stars
27
3 Stars
17
2 Stars
7
1 Star
21
67%of customers recommend this product. 
(
33 out of 49
)
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Customer Reviews for HP - Refurbished Excellent - OmniBook X Flip 2-in-1 - 16" 2K Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Customer Rating
5 out of 5
5
Great OmniBook
on January 8, 2026
Posted by: Ted X
from Detroit, Mi
Verified Purchase:Yes
Read
Really nice laptop. Probably my 8th HP personal laptop. Have never had a problem with any of them. This OmniBook is the nicest by far. Fast, great screen, very good WiFi. Very happy!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
minimal physical features
on December 20, 2025
Posted by: unknown purchaser
from colorado
Verified Purchase:Yes
keyboard feels crowded , to small needs a number keyboard and the light looks dim all the time even when u have the brightness set on max setting
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great laptop. Needs better keybord
on December 17, 2025
Posted by: Sanjay H
from San Jose CA
Verified Purchase:Yes
This laptop is well built, fast and excellent graphics. 2 in 1 also works quite well. The main problem is with the limited keyboard. For a 16" laptop you expect a large, ergonomically comfortable keypad with a numeric attachment. This falls well short. There is plenty of room on the surface so makes no sense why we have this crammed and limited KB.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Office/personal use.
on December 16, 2025
Posted by: First 2-1.
from Texas
Verified Purchase:Yes
Bought this during black Friday. Fantastic 3k OLED screen. Computer works really well. One minor complaint I have is the keyboard. The keys are at a little different distance than a standard keyboard. Took me about 2-3 weeks to get used to it and reduce accidental clicks.
2-1 is really cool and comes with a stylus. Use it as a laptop 99% of the time since it's primarily at work
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good laptop
on November 28, 2025
Posted by: P J & C C
Verified Purchase:Yes
Love my laptop but disappointed that I have to charge it at least 2 times a day.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Laptop
on November 27, 2025
Posted by: mmed011
from Florida, Orlando
I bought this this laptop 2 weeks ago and it has a great screen, had no problems while using it. Really comfortable for work and study.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Disappointing
on November 26, 2025
Posted by: hpsofar
from MT
Verified Purchase:Yes
Very slow loading, and extra slow with the task bar. I've tried just about everything to speed it up. i.e. disabled all but 2 "startup apps", tweaked group policy, service.msc, and even config. the Bios to help with the initial loading. Also apps like Windows defender is impossible to stop from running (even with adding a new D word to the registry) there's others.
Bottom line; This is unacceptable with this build i.e. (Intel(R) Core(TM) Ultra 7 258V 32.0 GB RAM) Lol! I would have sent this back, if I didn't have so much time involved, and still might! You got too much blot ware on this platform, and it's very hard to either work around it, or disable it!! Everything is too slow on this product. My Win 7pro & Win10pro HP Pro book, 650 G3 with half the power will leave this Omnibook in the dust!!!!!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Amazing Laptop!!?
on November 22, 2025
Posted by: Detroit B
from St Louis, MO
Verified Purchase:Yes
Amazing laptop with smooth touchscreen and pen related features. It is fast and reliable. I started using CoPilot with this laptop and it feels much easier to use than the other ai. Although there's 2 things which is an issue with this. 1. There's is no fingerprint sensor which makes it only dependent on face unlock which is not always reliable. 2. The laptop was very slow when I just got it, slower than my 5-year-old laptop. But deleting the pre installed apps and virus softwares made it comparatively much faster.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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