Customer reviews from startech.com
StarTech.com - USB 3.0 to VGA Video Adapter with On-board Driver Installation - 1920x1200
Average customer rating
2.6
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
2
4 Stars
0
3 Stars
2
2 Stars
2
1 Star
3
Customer Reviews for StarTech.com - USB 3.0 to VGA Video Adapter with On-board Driver Installation - 1920x1200
Customer Rating
1
Crashed 2 of my windows computers
on September 30, 2021
Posted by: Olivier
Tried first on an classic laptop, opened up the usb drivers that were proposed, after that reboot of the laptop > BSOD
Had to use a previous restore point of Windows to make it boot again.
Second, brand new laptop > installed drivers > reboot didn't work this time, stuck in a bootloop + BitLocker didn't like it too
I'm done with this adapter, don't buy
Had to use a previous restore point of Windows to make it boot again.
Second, brand new laptop > installed drivers > reboot didn't work this time, stuck in a bootloop + BitLocker didn't like it too
I'm done with this adapter, don't buy
Response from startech.comBy Barrington, Customer Support, September 30, 2021
Hi Olivier,
We are very sorry to hear that you are experiencing difficulty with USB32VGAV.
We have received your feedback and have taken the time to review past cases with this product. While the issue you have described is not something we have encountered, with a bit more information, we would be happy to help troubleshoot so you can continue using your USB video adapter.
One of our technical advisors will be reaching out to offer assistance.
We are very sorry to hear that you are experiencing difficulty with USB32VGAV.
We have received your feedback and have taken the time to review past cases with this product. While the issue you have described is not something we have encountered, with a bit more information, we would be happy to help troubleshoot so you can continue using your USB video adapter.
One of our technical advisors will be reaching out to offer assistance.
Written by a customer while visiting startech.com
