Customer reviews from hp.com
HP - LaserJet MFP M235sdw Laser Printer, Black And White Mobile Print, Copy, Scan - Black
Average customer rating
4.5
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
179
4 Stars
29
3 Stars
17
2 Stars
4
1 Star
12
84%of customers recommend this product.
(
48 out of
57)
Customer Reviews for HP - LaserJet MFP M235sdw Laser Printer, Black And White Mobile Print, Copy, Scan - Black
Posted by: DaVaLV
from New York
Verified Purchase:Yes
Great Laser Printer at a great price. This is multifunction printer and promises to last for years.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Janoeterm
from Manchester, Michigan
Verified Purchase:Yes
There is no manual that I can find that answers my questions. It will not copy 2-sided (from the document feeder), which I was led to believe it could. Copying from and to A4 format still copies as if size US-letter, the bottom part of the text on the page is missing. Nowhere can I find how to set it. Printing only one envelope requires removing all the paper out of the paper tray; there is no single page/envelope feeder. Again, perhaps there is but I can't find it in a manual. Sometimes the WiFi connection seems to be lost, and I can't use the HP Smart app until after I restarted my computer.
No, I would not recommend this to a friend.
Features
3
Performance
4
Response from hp.comBy Keith, HP Care, July 20, 2021
Hi there.
I’m sorry to hear that you’ve been unable to use all the features on your printer and that you’ve experienced difficulty with loading and printing different paper sizes. I can certainly understand why having inadequate instructional materials would leave the device feeling like a mystery – definitely not what anyone has in mind when buying a printer. I want to help improve your experience, so I’ll direct you to some resources I hope will make that happen.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/30836610
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry to hear that you’ve been unable to use all the features on your printer and that you’ve experienced difficulty with loading and printing different paper sizes. I can certainly understand why having inadequate instructional materials would leave the device feeling like a mystery – definitely not what anyone has in mind when buying a printer. I want to help improve your experience, so I’ll direct you to some resources I hope will make that happen.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/30836610
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Duke 1957
Verified Purchase:Yes
This is a good product, with nice features such as duplex printing, at a reasonable price.
Written by a customer while visiting hp.com
Posted by: Jan in CO
from Colorado, USA
Verified Purchase:Yes
Love this printer! Efficient, easy to use, and makes beautiful pages. Much more compact than the laser printers of yore. I was happy with the price and the cartridge service plan. I totally recommend!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Indianpipil
from Virginia USA
Verified Purchase:Yes
Well l just got almost a month ago, but is print more than 50 page come hot
No, I would not recommend this to a friend.
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Cooke
from Canton, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The printer itself works great! It truly prints very fast. It holds legal sized paper nicely. The scanning capabilities are a great addition. It does drop service sometimes and I have to reconnect.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Timbo65
from Paradise, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m ink cartridge free! So liberating! This is a great printer for the price.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Albie in Tampa
from Tampa, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] After a great 20 year run with my HP Laser Jet IIID, I turned to another HP Laser Jet to provide me with the clarity you only get from a Laser printer. I've had it 3 months now and it is working perfectly. It's actually faster to print and quieter than my previous HP and that was a nice surprise. The double sided printing is working flawlessly as well and that is a great paper saver. So far, excellent!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (89) ratings-only reviews
Overall Customer Rating
4.4