Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker, KGC3155 - Porcelain White
Average customer rating
4.5
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
259
4 Stars
38
3 Stars
18
2 Stars
9
1 Star
14
80%of customers recommend this product.
(
74 out of
92)
Customer Reviews for KitchenAid - Grain and Rice Cooker, KGC3155 - Porcelain White
Customer Rating
4
Fantasy
on June 15, 2024
Posted by: ACastle20782
from Hyattsville, MD
[This review was collected as part of a promotion.] Fantastic tool for preparing different grains and of course rice. The mini screen is easy to understand and program for the type of grain I am cooking. Looking forward to many years with my grain and rice cooker!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
The Best!
on April 22, 2025
Posted by: Paula Gala
[This review was collected as part of a promotion.] I love this machine. It is easy and makes preparing rice, grains, and beans a breeze. Especially wild rice that takes an hour to cook. Keeps it warm until you need it. I for one am very happy with this purchase and don't know how anyone can not have one. Like the Kitchen Aid mixer...both a must for any kitchen!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Best ricer ever
on June 25, 2025
Posted by: Kitchenade lover
from Wisconsin
Product works amazing, rice, beans and grains are done to perfection every time.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Get you one !!!
on April 24, 2025
Posted by: aunt Pammy
A dream come true !!! Here In Louisiana rice is a daily staple ; but it’s hard to get the right consistency every time.
This rice cooker is perfect in every way !!! It weighs the rice and dispenses the exact amount of water . No messy measuring , no guessing , just fluffy delicious rice . It’s worth the price for sure . I did purchase an appliance slider that has
rollers , for easy access . I would always use a rubber spatula to serve or stir as it will scratch with metal utensils.
This rice cooker is perfect in every way !!! It weighs the rice and dispenses the exact amount of water . No messy measuring , no guessing , just fluffy delicious rice . It’s worth the price for sure . I did purchase an appliance slider that has
rollers , for easy access . I would always use a rubber spatula to serve or stir as it will scratch with metal utensils.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
So simple to use
on January 1, 2026
Posted by: Marlene
from CA.
I purchased this a few months ago and absolutely love it. I use it for rice and beans at least 4 times a week. I wish all appliances worked like this one.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Broken just out of warranty. Expected better.
on January 10, 2026
Posted by: Dylan
from San Antonio, Texas
We purchased this in August 2024. Now in December 2025, just a few months outside the 1 year warranty, the scale is wildly inaccurate no matter how many times you zero it, so all the cooking is off and it can’t be used. Very disappointed a kitchen aid product lasted such a short time. I will say until the scale problem it was wonderful, and we used it several times a week.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, January 12, 2026
Dear Dylan,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375828467 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375828467 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
I REALLY want to like this, but too many problems
on May 3, 2025
Posted by: HyperC
from Texas
I REALLY want to like this Rice cooker, but I'm having too many problems with it. Not sure if the quality of Kitchen aid products has gone down or I just got a dud. When it works, it works GREAT, when it works. Most of the time the scale on this is wrong... like horribly wrong. And if I don't notice that the scale is weight the rice incorrectly before starting it, it always undercooks the rice because it doesn't add enough water. There are times where the scale will claim the rice is have the weight it actually is. Simply taking the container out of the cooker and letting it reset doesn't work very often. Most of the time it will still continue reading the weight incorrectly and it's always reading it less then what it really is. I would say this happens at least 3 out of every 4 - 5 times i use it.
The other problem now that has been popping up is an Error 4A and that I need to unplug the machine for 30 minutes to let it cool down. This is when it's not even HOT. This keeps popping up at times when I lift the container out of the cooker, then suddenly the error pops up and when it's not even hot, at all. Like the warm feature turns off and it's been sitting awhile, I pull the rice bowl out to transfer the rice to a sealable container, as soon as I remove the bowl from the cooker, that error pops up. The bowl is barely luke up warm and I can touch it without issue, yet I get the Error 4A error claiming I need to unplug the machine and let cool down before restarting... I've only had this a few months I guess and I'm already regretting the purchase.
I'm guessing with all the problems I'm already having with it, it probably won't even be functional by the end of the year or the problems will be so bad it won't be worth using. I'm just glad I kept my original rice cooker and didn't get rid of it after buying this one.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, May 5, 2025
Dear HyperC,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290519497 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290519497 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Flawed
on May 2, 2024
Posted by: Doug99
When making a couple cups of jasmine rice and select 'soft' - water and foam comes out of the vent. So, the next time I tried rinsing the rice first, and same result. Disappointed for such an expensive machine. I would love to return it, but outside the return window. I would suggest to anyone else to not to buy this rice maker and go with Zojirushi.
Response from Kitchen AidBy KA Review Team, May 3, 2024
Dear Doug99,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 280508059 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 280508059 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid