Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker, KGC3155 - Porcelain White
Average customer rating
4.5
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
259
4 Stars
38
3 Stars
18
2 Stars
9
1 Star
14
80%of customers recommend this product.
(
74 out of
92)
Customer Reviews for KitchenAid - Grain and Rice Cooker, KGC3155 - Porcelain White
Customer Rating
1
This is a bummer
on September 23, 2024
Posted by: kes77
from Montana
I was really excited about this product, but unfortunately, it does not perform as advertised. I have not had rice or beans turn out correctly. The rice is mushy. I have tried several different kinds of rice and beans and have gotten the same results. Super bummed !!!
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, September 23, 2024
Dear kes77,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#284937611 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#284937611 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Dry and undercooked
on January 11, 2025
Posted by: Cfran27
from Utah
All I want out of my rice cooker is for it to cook rice, and it can’t seem to cook it correctly. The rice comes out undercooked and dry.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, January 13, 2025
Dear Cfran27,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287549402 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287549402 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Cooks rice and so much more
on October 4, 2024
Posted by: KristynMonique
[This review was collected as part of a promotion.] I bought this as a rice cooker. I was pleasantly surprised to find out that it does so much more. This takes up hardly any counter space and is aesthetically pleasing as well. I couldn’t be happier with my purchase. I love KitchenAid every counter top appliance I have bought has lasted for years and many more to come.
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Very DRY results. Does not work as described.
on December 15, 2024
Posted by: SonomaK
from SF Bay Area, CA
[This review was collected as part of a promotion.] This Grain and Rice Cooker was a good idea, but does NOT work as described. It consistently does NOT use enough water, leaving the cooked dish very dry. Because of this, I use the 'soft' setting, which adds more water in the cooking process for a better normal result. In some cases, there are some uncooked rice/grains, so I've had to add additional water after the cook cycle is complete. On the plus side: The program-ahead feature is convenient.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, December 16, 2024
Dear SonomaK,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 286959307 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 286959307 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Mixed results…
on February 10, 2025
Posted by: RileyMR
[This review was collected as part of a promotion.] I have used the machine once to prepare oatmeal via a timer. When it was ready, I noticed that there was liquid all around the base. The oatmeal had steamed and overflowed through the vent. I only had a cup of grains in there. Maybe I didn’t have the parts in the lid on correctly after washing it. I will try again. I’m hopeful this will be a great machine for me to use on a variety of foods.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Hit and miss
on August 29, 2024
Posted by: Truffle lover
from Southern California
[This review was collected as part of a promotion.] Some things come out perfect. Quinoa, for instance, is light and fluffy. I have never achieved that level of fluffiness cooking it on the stove. Other things, however, are coming out dry or undercooked. Farro is a good example. I got this specifically because I want to eat more of this super healthy grain. I like the set it and forget it concept of cooking the farro this way, but I have not achieved a level of softness to my liking yet. Jasmine rice has come out on the dry side. Forbidden rice, (black) came out perfectly. Now on to the steaming feature. Broccoli cooked to perfection! However, it does not have the ability to choose what food you are steaming so you have to set a separate timer or you’ll get mush. I have to watch the machine while “water is heating” and then when steaming starts I set my timer. Maybe there is a way to adjust this preset time? I haven’t found it yet. Mostly the machine is user friendly but I have not had good results with going into the custom settings. A little confusing to use.
Oatmeal, rolled oats, have also been a little drier than I like. They are cooked well but not enough liquid.
I have tried using other liquids than water. I used a broth for some lentils. And I once used milk for the oats. Unfortunately the machine does not tell you when to stop adding liquid which I didn’t realize so I probably added too much broth for the lentils and not enough milk for the oats. Am I missing something here again? This is a smart machine that is weighing what I’m putting in so shouldn’t it tell me when to stop when it’s not using the water from the reservoir?
Overall I’m not sorry I got it. I like kitchen toys that make things easier for me and this does help. I perhaps need to tinker around further to get the results I prefer.
Oatmeal, rolled oats, have also been a little drier than I like. They are cooked well but not enough liquid.
I have tried using other liquids than water. I used a broth for some lentils. And I once used milk for the oats. Unfortunately the machine does not tell you when to stop adding liquid which I didn’t realize so I probably added too much broth for the lentils and not enough milk for the oats. Am I missing something here again? This is a smart machine that is weighing what I’m putting in so shouldn’t it tell me when to stop when it’s not using the water from the reservoir?
Overall I’m not sorry I got it. I like kitchen toys that make things easier for me and this does help. I perhaps need to tinker around further to get the results I prefer.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great product!
on September 6, 2024
Posted by: aannie
from TX
[This review was collected as part of a promotion.] I bought this a month ago and very glad that I did!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Super Convenient!
on April 23, 2024
Posted by: _Connor_
[This review was collected as part of a promotion.] I bought this rice and grain cooker and it is amazing! It is super convenient to use, and the rice comes out perfect every time. The built in scale and automatic water dispensing make it super quick and easy to get the rice cooking and takes away the hassle that cooking rice once was.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid