Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker, KGC3155 - Porcelain White
Average customer rating
4.5
(343 Reviews)
Rating breakdown 343 reviews
5 Stars
262
4 Stars
38
3 Stars
18
2 Stars
10
1 Star
15
80%of customers recommend this product.
(
76 out of
95)
Customer Reviews for KitchenAid - Grain and Rice Cooker, KGC3155 - Porcelain White
Customer Rating
5
BEST COUNTERTOP APPLIANCE - MAKE ROOM FOR IT!
on July 4, 2025
Posted by: Sherry
I have had this for a while and finally opened up the box. Why did I wait so long? Lack of counter space. But oh this is now my favorite appliance. So far I've just used the steamer, and made corn on the cob, broccoli, and a bunch of hard boiled eggs. This thing is MAGIC.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Can’t live without it!
on June 26, 2025
Posted by: Farmerherb
from Kansas
This really is the best way to make so many things. Next to our expression machine it’s the most used countertop appliance we have. It cooks so many things and they all come out perfect. No more canned beans in our home.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Best ricer ever
on June 25, 2025
Posted by: Kitchenade lover
from Wisconsin
Product works amazing, rice, beans and grains are done to perfection every time.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Great concept, but not without flaws
on June 22, 2025
Posted by: PeppermintMochaPatty
from California
I've had my replacement KitchenAid Grain and Rice Cooker for about a year now. My first unit unfortunately stopped working after just one use, but to KitchenAid’s credit, they replaced it quickly and without hassle.
The cooker works well most of the time—I'd say about 75% reliability overall. That said, there are a few consistent issues worth noting. The outer pot and steamer basket are too small for my needs, and the built-in scale isn’t always accurate. For example, if you set your container down nearby while it’s zeroing out, it can throw the weight off.
More recently, the device has started to overheat during cooking, and there's now an odd clicking noise that didn’t exist before. It’s a great idea with solid potential, but it seems like there are still some quality and design kinks to work out.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Awesome
on June 17, 2025
Posted by: Kitchenade lover
from Wisconsin
This is the best grain/ricer I have ever owned. You will not be disappointed. Such wonderful features on the touch screen. Add your grains,rice,oatmeal,etc. add liquid of your choice. Set it and forget it. Wonderful appliance. I have even mastered hard boiled eggs in it. KitchenAde you did it once again.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Burns whatever it’s cooking!
on June 13, 2025
Posted by: Azsunlover13
from Dallas, TX
We’ve had this rice cooker for several months and EVERY time we try cooking something in it (rice, quinoa, couscous, lentils, etc.) it sticks to the bottom, overcooks, and burns it! We have to stop the cooking process sometime in the middle of the cook time and hope that it’s cooked all the way. Not worth the money we paid for it!!
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, June 16, 2025
Dear Azsunlover13,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291713887 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291713887 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Completely Frustrating Experience
on June 9, 2025
Posted by: David O.
[This review was collected as part of a promotion.] I decided to splurge and buy what I though was a nice rice cooker. The problem is, if you are following a recipe with other ingredients, the unit tells you that you added too much broth, and dump some out. If you take out the pot to dump some out, it resets the system and now you can't start with the rice weight, as there is already broth and other ingredients in the pot. I was never even able to cook the rice. There should be manual settings to get past this. The Kitchenaid customer service people have made it even more frustrating with the return process. After finally getting it approved for return, I'm still waiting on a refund with them having received it over a week ago.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, June 9, 2025
Dear David O. ,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid order return. We will follow up with instructions via email.
We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid order return. We will follow up with instructions via email.
We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Perfect Results Every Time
on June 3, 2025
Posted by: Onideus
from Cincinnati, Ohio
[This review was collected as part of a promotion.] So after a month with the product and cooking four different grains I’m familiar with, I’ve been astonished at how consistent the terrific results have been. I love knowing that when I use it the device calibrates how much water and how long to cook contingent on my settings so that it’s perfect every time. I’ll not go back to my old cooker and can’t wait to cook even more in this cooker!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid