Customer Reviews for KitchenAid - Grain and Rice Cooker, KGC3155 - Porcelain White
Customer Rating
3
Very DRY results. Does not work as described.
on December 15, 2024
Posted by: SonomaK
from SF Bay Area, CA
[This review was collected as part of a promotion.] This Grain and Rice Cooker was a good idea, but does NOT work as described. It consistently does NOT use enough water, leaving the cooked dish very dry. Because of this, I use the 'soft' setting, which adds more water in the cooking process for a better normal result. In some cases, there are some uncooked rice/grains, so I've had to add additional water after the cook cycle is complete. On the plus side: The program-ahead feature is convenient.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, December 16, 2024
Dear SonomaK, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 286959307 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Incredibly frustrating .... touch screen does not work... they sent a second replacement same problem. Then they expected me to take the replacement to send back before sending anything that would work. DO NOT BUY THIS PRODUCT/ JENNIFER GARNER SHOULD NOT BE SUPPORTING OR ADVERTISING THIS. \
[This review was collected as part of a promotion.] Hello, I'm in love with mu Rice Cooker. It's then best thing I've ever bought. Each time a cook a different type of grain, it comes out perfect. Seriously, it's AMAZING!!!
[This review was collected as part of a promotion.] I love it :) Easy way to cook .... I am encouraging my son to use it, too... I have already prepared rice several times and lentils :)
[This review was collected as part of a promotion.] Everything we get from kitchenaid is top notch,and we are very pleased. This particular product follows suit. Keep up the good work kitchenaid. No more need be said.
[This review was collected as part of a promotion.] Simple to use, love the auto weighing (no more need for precise measuring in special sized measuring cups (or 3/4 of a cup = “one cup of rice” after you lose that special measuring cup…) which works for either pre soaked or not. It has a much larger capacity than my prior simple / standard rice cooker.
Nice auto water supply and dispensing. Nice, if small, option to steam some vegetables while cooking the rice, grains, or beans.
[This review was collected as part of a promotion.] I have had the grain and rice cooker for a month and it is awesome! I am using it more then I thought I would for steel cut oats in the morning, farro and beans for salads for lunch and different types of rice for dinner. As a result, I am eating healthier and I am finding it so much easier to add more fiber into my diet! I love this product!❤️