Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker, KGC3155 - Porcelain White
Average customer rating
4.5
(343 Reviews)
Rating breakdown 343 reviews
5 Stars
262
4 Stars
38
3 Stars
18
2 Stars
10
1 Star
15
80%of customers recommend this product.
(
76 out of
95)
Customer Reviews for KitchenAid - Grain and Rice Cooker, KGC3155 - Porcelain White
Customer Rating
5
WOW WOW WOW!!!
on February 11, 2025
Posted by: taylorw543_3150
[This review was collected as part of a promotion.] This rice cooker is INCREDIBLE!! I normally cook rice on the stove, but I have used simple cookers before and they do not compare. This is SO easy to use and cooks rice perfectly! I haven’t tried any other grains yet, but I am very excited to explore all of the options!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Does not work correctly
on February 11, 2025
Posted by: GK25
I got this product for Christmas. I have tried it every week since then (at least 7 times so far). I'm only trying to cook normal white rice. Every time it cooks, there is sticky water running all over the outside of the device, spilling onto the counter and running onto the floor. I'm only trying to cook 1 cup of rice and the manual says it has a capacity of up to 3.6 cups of dry rice. I can't even imagine what that might be like. I take it apart each time and clean all the parts, but no help.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, February 13, 2025
Dear GK25,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288364190 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288364190 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Mixed results…
on February 10, 2025
Posted by: RileyMR
[This review was collected as part of a promotion.] I have used the machine once to prepare oatmeal via a timer. When it was ready, I noticed that there was liquid all around the base. The oatmeal had steamed and overflowed through the vent. I only had a cup of grains in there. Maybe I didn’t have the parts in the lid on correctly after washing it. I will try again. I’m hopeful this will be a great machine for me to use on a variety of foods.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Ms
on February 10, 2025
Posted by: Ms S
[This review was collected as part of a promotion.] I bought this rice cook few weeks ago and I'm so happy.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
An indispensable universal and effective assistant
on February 10, 2025
Posted by: bohdannas_9457
[This review was collected as part of a promotion.] An indispensable universal and effective assistant in preparing cereals at home, the capacity is medium, but in my opinion it is ideal for preparing dinner for 6-7 people, it has various functions for cooking porridge, my rice turned out well-cooked and crumbly, safe cooking without fear of burning the dish 😁
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Easy and versatile rice/grain cooker!!!
on February 10, 2025
Posted by: morgank_22_7337
[This review was collected as part of a promotion.] Was super easy to set up! Loved the recipe book it came with and honestly such a lifesaver when you aren’t in the mood to check on your rice/grains. Basically hassle free!!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
DO NOT BUY THIS
on February 10, 2025
Posted by: cr2025
In theory, this should be a fantastic device. Unfortunately there is no way to manually select any of the useful cook settings. Cook times are only in 5 minute increments and cannot be adjusted. If it undercooks the rice, there are no options to extend the cook time. You cannot adjust the water dispensed or dispense more. After months of trying to get it to do even one batch of rice correctly, we have given up. I contacted support and they are not able to issue a refund or even credit or exchange so I am stuck with a product that is useless. Maybe I can donate to someone that will have better luck than us. Best to get this at a store where you can return it quickly and easily once you realize it doesn't work properly.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Wonderful product with great features.
on February 10, 2025
Posted by: vina1_1266
[This review was collected as part of a promotion.] Great capacity to cook ample of rice in one go. It’s durable and effective as it saves time to due to its automation system. It can also cook grains aside from rice.
Written by a customer while visiting Kitchen Aid