Customer reviews from Kitchen Aid
KitchenAid - Value Bundle Artisan Series 5 Quart Tilt-Head Stand Mixer with - Contour Silver
Average customer rating
4.7
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
150
4 Stars
20
3 Stars
4
2 Stars
1
1 Star
5
94%of customers recommend this product.
(
154 out of
164)
Customer Reviews for KitchenAid - Value Bundle Artisan Series 5 Quart Tilt-Head Stand Mixer with - Contour Silver
Customer Rating
1
Very disappointed
on July 27, 2023
Posted by: CathAL
from Nashua, NH
I've had my KA for a year and a half. I use it once a month or so. I have loved it - and purchased multiple attachments including the 2 pastas attachments and the ice cream bowl. Suddenly, in the middle of making a bread dough, the head stopped spinning. Considering the price point of the KA and the expected quality, this is very upsetting. My KA is no longer functional after maybe 20 or so uses.
No, I would not recommend this to a friend.
Response from Kitchen AidBy grosska, KASA, July 28, 2023
Dear CathAL,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 272147760 used for the review, phone number, street address, zip code, model, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 272147760 used for the review, phone number, street address, zip code, model, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Sausage making
on April 17, 2023
Posted by: JojoC09
from Indiana
[This review was collected as part of a promotion.] We purchased in Feb. 2023 essentially for the sausage making attachments. We have used it since the day we received it and we love it. We’ve processed about 50lb of meat through it so far and it does great. The only thing we wish it had was a bigger tray at the top for feeding the meat into the grinder/stuffer.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Still waiting on my order
on February 17, 2023
Posted by: Jojomeno
from Fl
[This review was collected as part of a promotion.] I want to love this product and review but the Artisan mixer with Shredder attachment ordered 12/19/2021 is still missing!! I will be happy to change this review when received because I would expect it to be a game changer and five stars. For now u til I receive it will remain as low
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Sharp looking mixer. I love it.
on February 10, 2023
Posted by: Mailcarrier44
from Hilliard Ohio
[This review was collected as part of a promotion.] Have always wanted one and I’m so glad that I got as it’s very convenient for me while baking. No regrets buying it. It was well spent.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Best and Useful Machine
on January 27, 2023
Posted by: Farzan Gilani
from Dallas, TX 75234
[This review was collected as part of a promotion.] I bought this last month and it is working best. Just 1 issue with this model that spiral hook is not working. I ordered after market for making wheat flour dough. Rest of the machine working fine and it is best.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Mostly Awesome
on January 25, 2023
Posted by: LZika
from Minnesota
[This review was collected as part of a promotion.] I ordered my Artisan stand mixer in late December, choosing the bundle that includes the Fresh Prep Slicer/Shredder attachment. I’ve used it several times per week since it arrived in January. Some items in the order took longer than others to arrive, so I didn’t have all the “pieces” until the second week of January.
I was particularly excited to use the mixer to make bread dough. I enjoy having homemade bread on hand and the thought of not having the floury mess on my counter every couple days was appealing. Since I’ve never used a mixer to make bread dough before, I decided to use one of KitchenAid’s recipes to begin with to get an idea of what order to add ingredients, what speed to use and how long to knead. I’ve made several batches of bread now and can say that the recipe for Basic Bread makes a nice tasting loaf that is good for both sandwiches and toast. It slices well, even for the thin slices my husband prefers for toast. What surprised me, though, was the fact that the mixer seems to struggle to mix the dough once you have all of the flour added and it is in the kneading stage. It keeps going, but the top wants to pop up…the first batch I made it actually DID pop up and down enough times that it wiggled the down lever right out of the locked position! I’ve learned that I need to stand there with my hand resting on the top to keep it from doing that…and this is with one of KitchenAids recipes, which you would think would be developed specifically for their mixer. The dough, once it gets to the kneading stage, also builds up on the dough hook to the point that it climbs over the top of it and creates a ball of dough. The first time I used it for bread dough, I kept stopping the mixer and scraping the dough back down, but then I came across a tip that said to coat the dough hook with olive oil or something similar to help prevent that. It worked pretty well, but toward the end of the kneading stage it started to do it again anyway, so the oil must have gotten incorporated into the dough by then.
I’ve also made pie crust, which came out beautifully. No concerns there.
With the slicer/shredder attachment, I’ve tried it on numerous cheeses, a number of veggies, and a stick of pepperoni so far. With the cheeses…it works great, particularly on the firmer cheese. Softer cheese, like American and mozzarella using the larger-holed grater, it grated the cheese nicely, but it does build up inside the slicing chamber and creates tubes of softer cheese between the grated blade and the white housing that you find when you take the grating cylinder out. They’re usable and fine, just unexpected. I’ve learned that if you are grating multiple types of cheese for a recipe, do the firmer cheese first and end with the softer cheeses as they leave behind a bit of a mess inside the attachments.
The same approach applies to grating veggies…firmer veggies work better than softer veggies. Onions through the grater ended up being onion slurry. Onions through the slicer were OK, but still a bit mangled. Carrots through the grater, by contrast, were much better. After the onions, I didn’t even attempt celery through the grater, but it went through the slicer ok…although there were some interesting celery strings wound around the slicing tool when I got done. Potatoes sliced well…I haven’t tried grating them yet since I haven’t needed grated potatoes for anything so far.
Overall opinion on the slicer/shredder is that it works nicely on firmer things, hit and miss on softer things….and nothing I’ve put through it so far in terms of veggies are a nice, consistent slice like I get with my mandoline slicer. If you’re not worried about a consistent “look” to the results, then it does save lots of time…if you’re making a fancy dish for company or an event and want nice, clean, consistent slices….this is not your tool.
Overall I’m very pleased with the mixer and happy with my purchase. I haven’t had it long enough to test out every dish I might use a mixer for, but so far so good. I’m concerned about how much it labors doing bread doughs, since that was the primary reason I purchased it, but time will tell.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great mixer
on January 21, 2023
Posted by: Marcie969
from Horseheads ny
[This review was collected as part of a promotion.] I absolutely love my kitchen aid mixer. So easy to use and clean up is easy too
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Confusing Warranty Emails
on January 20, 2023
Posted by: tiredofspam
from CA
[This review was collected as part of a promotion.] The mixer works great and as expected, but the constant and repeated emails about purchasing an extended warranty are really making me question the long-term durability and quality of the product. If KitchenAid stands behind the quality of its products, you should not have to purchase an extended warranty. How many 'last chance' emails do they need to send?
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid