Customer Reviews for KitchenAid - Value Bundle Artisan Series 5 Quart Tilt-Head Stand Mixer with - Contour Silver
Customer Rating
4
Good and powerful
on June 8, 2026
Posted by: Jawnboy
[This review was collected as part of a promotion.] Bought to replace similar KitchenAide mixer that was great for over 25 years. Design change gave me a new mixer that won't lock down when mixing thicker material (bread dough). A replacement was sent, but it had the same issue. I kept the first one that I had purchased. To keep the mixer in the locked position, I attach a rubber band between the locking lever and the slicer/shredder locking bolt. You might consider placing a rubber band inside the packaging for future customers. :-)
I bought this mixer because I am getting into sourdough making. I like the convenience of the Tilt-Head but have not been happy that it "jerks/jumps" while mixing dough because it won't fully lock down. The first few times it happened, I thought it was going to jump off my counter top - scared me to death! I researched you-tube videos/reviews and found this is common - did the dime test - adjusted the screw.......this helped some but it still convulses when the dough gets heavy/thick. This is an expensive mixer - wish it didn't have this issue - but I am stuck with it and while it has it's issue, I am grateful for all the wonderful things it DOES do very well. The 3-in-1 pasta attachment is fabulous and I just invested in a glass bowl......
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, March 3, 2026
Dear PKB, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#380561596 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
I bought this last month after wanting one for several years. It is so much better than my hand mixer for making cakes and cookies and frostings. I love it.
Stopped working after make bread dough the 2nd time used.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, January 2, 2026
Dear WG, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid stand mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 374852779 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
[This review was collected as part of a promotion.] This machine is amazing! Hands free mixing/slicing/shredding at its BEST! As I have very arthritic hands and using a hand mixer was becoming painful, I decided to purchase a KitchenAid Artisan 5 quart mixer which includes a fresh prep slicer/shredder. It's a lifesaver and makes cooking/baking a pleasure!
[This review was collected as part of a promotion.] This has been on my counter for the past two months and I’ve made all the yummy things from butter to cookies to dough, shredding carrots, cabbages, cheese it has become one of my most used appliances. Still learning and challenging myself to new recipes each week to keep it active as well.
[This review was collected as part of a promotion.] Received as Christmas present. Still learning how to use. I noticed it's hard to add ingredients as you go. You have to stop the mixer and lift the head anytime you want to add ingredients to avoid making a mess. Overalll, it seems strong, heavy duty, and mixes well.