Customer reviews from Kitchen Aid
KitchenAid - Value Bundle Artisan Series 5 Quart Tilt-Head Stand Mixer with Flex - Empire Red
Average customer rating
4.9
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
172
4 Stars
15
3 Stars
2
2 Stars
2
1 Star
0
98%of customers recommend this product.
(
178 out of
182)
Customer Reviews for KitchenAid - Value Bundle Artisan Series 5 Quart Tilt-Head Stand Mixer with Flex - Empire Red
Customer Rating
5
Works great
on January 2, 2020
Posted by: M1jonk
[This review was collected as part of a promotion.] I received this as a gift and was able to use it for bread & cake in the same afternoon. I like the way it frees up my hands to multi-task.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great Mixer
on January 2, 2020
Posted by: ALICIA R
from Newburgh NY
[This review was collected as part of a promotion.] I updated the Kitchen Aid I had for over 20 years. Love them.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love all of the attachments!
on December 31, 2019
Posted by: MLockhart 9587
from Nashville, IN
[This review was collected as part of a promotion.] I received this as a Christmas gift and I absolutely love it. Makes my prep time so much easier and reduces the time of mixing.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Baking Game Changer
on December 31, 2019
Posted by: JanineT95
from San Francisco
[This review was collected as part of a promotion.] I've been into cooking and baking my entire life, but finally made the investment in this stand mixer. I was skeptical it would make that big a difference as I'd been mixing with just some elbow grease my entire life, but it proved a total game changer after just the first use! And everyone is jealous of my flex edge beater attachment! Be sure to stop occasionally to scrape the bottom crevice of the bowl, but otherwise it does such a great job keeping the sides incorporated in the mix.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Awesome
on December 30, 2019
Posted by: Cyndeemfields
from Eagan
[This review was collected as part of a promotion.] Waited 30 years for someone to purchase this for me... instead I just did it myself and couldn’t be happier!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Easy to operate and clean
on December 30, 2019
Posted by: matty18
[This review was collected as part of a promotion.] I am very satisfied with my new mixer. It makes baking and cleanup so much easier
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Top was loose and shook.
on December 27, 2019
Posted by: GTT8
[This review was collected as part of a promotion.] I bought this a month ago and the top portion was loose and would shake when mixing, even shaking so hard it flipped the latch to keep it in place. I’ve tried adjusting the tightness of the screw holding it in place, although this alters the height of the mixer. Hopefully this will address the issue but it’s concerning this was how it arrived.
I would recommend this to a friend!
Response from Kitchen AidBy saurbcl, KASA, December 30, 2019
Dear GTT8,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 5 Quart Bowl Lift Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#227752204 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 5 Quart Bowl Lift Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#227752204 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
KitchenAid always delivers
on December 25, 2019
Posted by: TJNies
from Latrobe PA
[This review was collected as part of a promotion.] I had previously owned a 275-watt model, but thought a large bowl-lift model would be more useful. Bought the Pro 600 and sold the 275. Well, my wife couldn't lift the new one, so we bought a Mini for general use. Unfortunately that relegated the Pro 600 to very occasional use. Crazy.
So, we bit the bullet and ordered the Artisan 5 qt 325-watt model, which she can pick up and is strong enough to handle anything we throw at it! I make my own bread and my wife is a very skilled baker, so it's already been put through its paces. Works perfectly, and looks good on the counter to boot!
One downgrade is the customer experience; we ordered after seeing the expected ship date. The date comes and goes without delivery. Having sold the Mini, we had to use the Pro, which was frankly overkill and didn't do the best job with the smaller batch size. Couldn't even cream the butter for cookies properly. I called customer support and was told "that's an estimate based on the yearly schedule". If true, it should be noted on the website, rather than irritate a customer. Most every other retailer can give a more accurate delivery date.
All said, I love the mixer and own many other KitchenAid appliances! A soft-start feature would be welcome on this or any mixer.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid