[This review was collected as part of a promotion.] My mixer was stolen off the FedEx truck right before Christmas. FedEx corporate security notified me about the unfortunate situation and told me they had filed a police report and, now, all I needed to do was call Kitchen Aid to make a claim and have a new one sent out. FedEx was extremely helpful.
However, when notifying kitchen aid of the situation to file a claim and have a new one sent out. Not only were they not helpful. They lied, saying they would send my order immediately, they never did, plus Now my order is saying canceled. Which means I was charged $400.00 for nothing. I ordered the mixer over a month ago with standard 5 day delivery, it is n now New years, NO MIXER. To rub salt in the wound, Kitchen Aid keeps sending me emails asking to rate my mixer, which I never received.
[This review was collected as part of a promotion.] My mixer makes a weird noise when it’s on I really expected this to work better because of the brand and the cost of the item
Response from Kitchen AidBy KA Review Team, December 12, 2023
Dear Crystabell, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#276151948 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] I haven't had much opportunity to use my mixer yet - I am hopeful it will be in good order when I do use it (it is my 2nd one - the first was delivered slightly damaged). I have used Kitchenaid mixers all of my life (either my mother's or my own) - they are GREAT!!!! And I'm hopeful my new one - beautiful matcha color - will be great as well.
[This review was collected as part of a promotion.] Love the mixer. I've wanted one of these mixers for a long time. Glad I finally made the decision to make the investment. I also really love the great green color.
[This review was collected as part of a promotion.] After 50 yrs finally was able to get a kitchenaid mixer! I do not recommend waiting 50 years though
[This review was collected as part of a promotion.] I night this for itself as I just was able to buy a home and I LOVE it!! Should have done it a long time ago.