Customer reviews from Kitchen Aid
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer, KSM150PS - Matcha
Average customer rating
4.8
(262 Reviews)
Rating breakdown 262 reviews
5 Stars
231
4 Stars
22
3 Stars
3
2 Stars
1
1 Star
5
99%of customers recommend this product.
(
244 out of
247)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer, KSM150PS - Matcha
Customer Rating
3
Amazing style, unfortunate reliability
on June 28, 2026
Posted by: Ccar
I love the color and the style of the mixer. However, quality is a little disappointing. We have used the mixed less than 10 times since purchased 8 months ago. It already has a problem where it does not turn off when switched to off. The mixer must be unplugged for it to turn off.
I would recommend this to a friend!
Response from Kitchen AidBy KitchenAid Small Appliance, June 29, 2026
Dear Ccar,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#395546765 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#395546765 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Disssappointing, Difficult To Use As Intended
on March 15, 2026
Posted by: Sprick60
from Cypress, CA
The stand mixer works very well for mixing batters, whipping egg whites, and kneading pizza dough. We even used it to make fudge. The stainless steel bowl gets stuck in the base every time we use it. This is very disappointing b/c the only way it will release is a good whack with a rubber mallot. My left hand and arm are not functional, dislodging the boel with one hand can be a little tricky. It is inconvenient and disappointing having to release the mixing bowl when it is full, without spilling or splashing the contents. As I stated, I only have one functioning hand to release the bowl using a mollt, but not the other to haold the mixing bowl in order to prevent spilling or splashing of the bowl's contents
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, March 19, 2026
Dear Sprick60,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #381773456 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #381773456 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
love
on January 13, 2026
Posted by: arayne
from visalia
[This review was collected as part of a promotion.] changed the baking game love it use it all the time
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love the color!
on December 30, 2025
Posted by: Amelia
from Bloomington, IL
I bought this as a Christmas gift to myself, and I love it. It matches my kitchen perfectly!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Quality Built, reliable.
on June 22, 2025
Posted by: chuck57451
from south dakota
It's well worth the money. A really good product. Quality built, powerful.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Not like they used to be
on May 27, 2025
Posted by: grvty1046
from West Seneca, NY
[This review was collected as part of a promotion.] Lock head came broken right out of the box. These things aren’t cheap and I’d love to know if there is any quality control in the factory. How did this ever pass inspection. This was my second mixer, the first one I got wouldn’t shut off, you had to unplug it, then I get the second broken right out of the box. Now I’m having a heck of a time trying to take back the second one, because they won’t send me a third until the original one is checked out of the truck and it’s already been over a month. Definitely not made like my moms 15 year old one that’s still kicking like a beast.
Response from Kitchen AidBy KA Review Team, May 27, 2025
Dear grvty1046,
Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
Thank you.
Review Team
Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love it!!!
on May 13, 2025
Posted by: Silverbelle990
from NY
I have always wanted a kitchen aide. I consider myself and amateur baker who bakes with love and to clear my head. My family got it for me for Mother’s Day last year and I have done so much!! Baking is easier. Clean up is easy. I love this!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
It never fails!
on April 24, 2025
Posted by: Greek Baker
from Massachusetts
I make dough for 150 cookies in one batch and it hasn’t failed me yet! ( That is 12 to 14 cups of flour!)
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid