Customer reviews from https://www.asus.com
ASUS - Refurbished Excellent - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige
Average customer rating
4.4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
33
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
4
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for ASUS - Refurbished Excellent - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige
Posted by: CJ Smith
Verified Purchase:Yes
Very sleek laptop , smooth keyboard and the display is nice.
Written by a customer while visiting https://www.asus.com
Posted by: Michaelt55
Verified Purchase:Yes
Amazing technology in a small light package! Battery lasts about 30 hours even with streaming. The screen is crisp and clear and the keyboard is touch perfect. I was worried about the processor not being very fast but it is fast! Only wish is that I would have a bigger SSD. Maybe a 1tb drive but then it might not be as frugal in cost!
Written by a customer while visiting https://www.asus.com
Posted by: Haibotopia
Frequency of use:Daily
Verified Purchase:Yes
Super ordinateur portable très léger et beau. Idéal pour ceux qui cherche un outil de travail et de navigation transportable et peu encombrant, le ASUS Zenbook A14 sera votre compagnon de choix.
Written by a customer while visiting https://www.asus.com
Posted by: Rick J Rick
Verified Purchase:Yes
Poor product and waste of money. Will never buy again
Response from https://www.asus.comBy Chantae, CLM, August 9, 2025
Dear Rick J Rick,
We’re truly sorry to hear about your experience with the ASUS UX3407QA Laptop. Your satisfaction is incredibly important to us, and we sincerely apologize that this product did not meet your expectations. To better understand and resolve the issues you’ve encountered, we recommend contacting our support team at https://www.asus.com/us/support/callus/ for further assistance.
We stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2504016663-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
We’re truly sorry to hear about your experience with the ASUS UX3407QA Laptop. Your satisfaction is incredibly important to us, and we sincerely apologize that this product did not meet your expectations. To better understand and resolve the issues you’ve encountered, we recommend contacting our support team at https://www.asus.com/us/support/callus/ for further assistance.
We stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2504016663-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: Carlos F
Frequency of use:Daily
Verified Purchase:Yes
Very impressed,
The latest ASUS ZenBook continues to set the bar high for premium ultrabooks, offering a stunning combination of performance, portability, and sophisticated design
The latest ASUS ZenBook continues to set the bar high for premium ultrabooks, offering a stunning combination of performance, portability, and sophisticated design
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
It has flawless lighting and touch but the only area I would consider it lacks is sound quality. You still hear the sound good but not great. It sounds a bit muffled but nonetheless its still a good sound just damped a bit. Besides that, it looks great. It nots a bad purchase.
Written by a customer while visiting https://www.asus.com
Posted by: Carola Alzugaray
Verified Purchase:Yes
Great laptop, love the bright colors and very easy to maneuver.
Written by a customer while visiting https://www.asus.com
Posted by: Traveion Neilan
Frequency of use:Daily
Verified Purchase:Yes
Super light, great screen, great computer all around
Written by a customer while visiting https://www.asus.com