Customer reviews from https://www.asus.com
ASUS - Refurbished Excellent - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige
Average customer rating
4.5
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
30
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
3
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for ASUS - Refurbished Excellent - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige
Posted by: Brian JP
Verified Purchase:Yes
Nice compact pc - good value for the features. It took a while to set up but that was likely due to file / configuration transfers. The color does pose a challenge however when working in low light which was not evident when buying (in a well lit store)
Written by a customer while visiting https://www.asus.com
Posted by: MedfordMikey
Frequency of use:Daily
Verified Purchase:Yes
Fast, efficient, fun! Used for business and pleasure, on a daily basis.
Written by a customer while visiting https://www.asus.com
Posted by: challes2000
Frequency of use:Daily
Verified Purchase:Yes
Submitting a short review on my purchase. The build quality is excellent....the battery life is also excellent. Wifi speed is very good. Very happy with this part of my purchase. A few side notes to make my review complete....I miss my touch screen...I keep putting my finger on the screen and becoming frustrated and then I remember it is not a touch screen. My main reason for buying this laptop was fond memories when I had Windows 7. I am used to using Android which makes doing anything so easy. I am used to the Google play store which had almost any app. I no longer like Windows. Everything is so hard to do. The Microsoft store offers almost no apps that I want.
Written by a customer while visiting https://www.asus.com
Posted by: Alfredo 2026
Frequency of use:Daily
Verified Purchase:Yes
Easy to use, battery long life. And also very light.
Written by a customer while visiting https://www.asus.com
Posted by: Dougzen
Frequency of use:Daily
Verified Purchase:Yes
Loaded with user assist technology, this Snapdragon powered laptop is lightweight, portable ancestors all the punch I need.
Written by a customer while visiting https://www.asus.com
Posted by: Ceazon
Frequency of use:Daily
Verified Purchase:Yes
This is a great computer what I needed it for its light the color is pretty and it runs like a dream it's perfect
Written by a customer while visiting https://www.asus.com
Posted by: Super user
Frequency of use:Daily
Verified Purchase:Yes
The laptop is too hot on the left side when it's charging.
Response from https://www.asus.comBy Chantae, CLM, February 12, 2026
Dear Super user,
Thank you for sharing your experience with the ASUS UX3407QA laptop. We sincerely apologize for the heating issue you’ve noticed on the left side while charging.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so we can assist further with advanced diagnostics or warranty service.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504016663-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues: https://www.asus.com/support/faq/1015064/
Thank you for sharing your experience with the ASUS UX3407QA laptop. We sincerely apologize for the heating issue you’ve noticed on the left side while charging.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so we can assist further with advanced diagnostics or warranty service.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504016663-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues: https://www.asus.com/support/faq/1015064/
Written by a customer while visiting https://www.asus.com
Posted by: Cucumber
Frequency of use:Daily
Verified Purchase:Yes
Runs good battery life is great is a great laptop overall.
Written by a customer while visiting https://www.asus.com