Dear Kris,
We regret to learn that you are experiencing slow issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2608022050-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ- Troubleshooting - System is running slowly https://www.asus.com/support/faq/1042398/

Dear Kris,

Thank you for your feedback.

We do understand your disappointment and the inconvenience this may have caused if you are experiencing slow speed or performance with the laptop. To resolve this problem, ensure Windows, drivers, applications and BIOS are up to date. Updates for the laptop are posted at: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-a14-ux3407/helpdesk_download?model2Name=UX3407-CG. Additionally, while accessing web applications, ensure the laptop has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the laptop always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the device, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.

If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Dear aBa Math,

Thank you for sharing your experience with the ASUS UX3407QA Laptop. We sincerely apologize for the difficulties you have experienced so soon after purchase, particularly with the Wi‑Fi connectivity and the blank screen issue when using the taskbar search.

As the ASUS Self‑Diagnostic tool has indicated a potential hardware concern, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so the matter can be thoroughly investigated before considering a return. Our team will provide detailed guidance and service options to ensure the issue is addressed promptly and effectively.

We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507005615-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.

Best Regards,
Chantae
ASUS Customer Loyalty US Support