Customer reviews from https://www.asus.com
ASUS - Refurbished Excellent - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige
Average customer rating
4.5
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
30
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
3
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for ASUS - Refurbished Excellent - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige
Posted by: AwenStarfire
Verified Purchase:Yes
Excellent product and all the expectations were met and beyond
Written by a customer while visiting https://www.asus.com
Posted by: Rick J Rick
Verified Purchase:Yes
Poor product and waste of money. Will never buy again
Response from https://www.asus.comBy Chantae, CLM, August 9, 2025
Dear Rick J Rick,
We’re truly sorry to hear about your experience with the ASUS UX3407QA Laptop. Your satisfaction is incredibly important to us, and we sincerely apologize that this product did not meet your expectations. To better understand and resolve the issues you’ve encountered, we recommend contacting our support team at https://www.asus.com/us/support/callus/ for further assistance.
We stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2504016663-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
We’re truly sorry to hear about your experience with the ASUS UX3407QA Laptop. Your satisfaction is incredibly important to us, and we sincerely apologize that this product did not meet your expectations. To better understand and resolve the issues you’ve encountered, we recommend contacting our support team at https://www.asus.com/us/support/callus/ for further assistance.
We stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2504016663-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: CJ Smith
Verified Purchase:Yes
Very sleek laptop , smooth keyboard and the display is nice.
Written by a customer while visiting https://www.asus.com
Posted by: Alvin D
Frequency of use:Monthly
Verified Purchase:Yes
A little difficult getting setup. I need more time to see how it will work when I teach a class.
Written by a customer while visiting https://www.asus.com
Posted by: Rocry
Frequency of use:Daily
Verified Purchase:Yes
Online experience was great, YouTube played a significant role in my purchase. Don’t buy anything without reviews first.
Written by a customer while visiting https://www.asus.com
Posted by: Steve Pal
Verified Purchase:Yes
I bought this because it is truly as light as a feather. Besides being a great computer. Highly recommended!
Written by a customer while visiting https://www.asus.com
Posted by: Traveion Neilan
Frequency of use:Daily
Verified Purchase:Yes
Super light, great screen, great computer all around
Written by a customer while visiting https://www.asus.com
Posted by: Carola Alzugaray
Verified Purchase:Yes
Great laptop, love the bright colors and very easy to maneuver.
Written by a customer while visiting https://www.asus.com