Customer reviews from lg.com
LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.8
(705 Reviews)
Rating breakdown 705 reviews
5 Stars
625
4 Stars
57
3 Stars
10
2 Stars
2
1 Star
11
Customer Reviews for LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Great picture quality and interface
on November 13, 2025
Posted by: D152345
from Vermont
[This review was collected as part of a promotion.] Great picture quality and immersive viewing experience at a 12' viewing distance. Well packed (It's a giant box), easy enough to get mounted up on the wall, and very thin.
I was pleasantly surprised by the built in webos interface for how responsive and intuitive it is to navigate with the magic remote.
So far we haven't felt the need to install an external media viewer, and are going to stick with the built in app.
I like the customizable picture settings with being able to tune in sharpening, upscaling, gamma, color temp etc. The brightness is more than sufficient for my fairly dark living room, and I even turned down the max brightness a little given our environment. If you're in a dark room, you really don't need the brighter models.
I didn't expect much form the built-in speakers, so I paired it with an old soundbar with the intention of upgrading it later.
I was pleasantly surprised by the built in webos interface for how responsive and intuitive it is to navigate with the magic remote.
So far we haven't felt the need to install an external media viewer, and are going to stick with the built in app.
I like the customizable picture settings with being able to tune in sharpening, upscaling, gamma, color temp etc. The brightness is more than sufficient for my fairly dark living room, and I even turned down the max brightness a little given our environment. If you're in a dark room, you really don't need the brighter models.
I didn't expect much form the built-in speakers, so I paired it with an old soundbar with the intention of upgrading it later.
Response from lg.comBy LG, November 19, 2025
Hi, Daniel. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that you’re enjoying the immersive viewing experience, sleek design, and responsive WebOS interface with the magic remote. It’s wonderful to know the customizable picture settings and brightness perfectly suit your living room environment, and that pairing with a soundbar has enhanced your setup even further. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Bright screen
on November 13, 2025
Posted by: C130JAVI
from Ocean springs,MS
[This review was collected as part of a promotion.] The screen is massive and the 1000 nits makes the screen bright and clear. One thing I love about this tv is the DEEP blacks that it have. The sound quality is average.
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that you’re enjoying the massive screen, impressive brightness, and those signature deep OLED blacks that make the viewing experience so immersive. Since you mentioned the sound quality, for more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best TV I've ever owned
on November 13, 2025
Posted by: ClownMode1126
from Milwaukee, WI
[This review was collected as part of a promotion.] We purchased this TV for our newly finished basement and it was the perfect finishing touch. It is the first thing anyone comments on while seeing our new space. The colors pop and the blacks are very deep. Paired with the LG SC9S soundbar, this entertainment setup is truly a 10/10.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thank you for sharing your experience with the LG OLED77C5PUA. We love hearing how it’s become the finishing touch in your new basement and the first thing guests notice when they walk in. The vibrant colors, deep blacks, and pairing with the LG SC9S soundbar sound like the perfect setup for unforgettable movie nights and gaming sessions. We’re thrilled it feels like a true 10/10 entertainment system for you.
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Incredible picture and features for gaming!
on November 13, 2025
Posted by: AdRock
[This review was collected as part of a promotion.] The picture is literally perfect. Inky blacks, vibrant colors. I love that it supports 120Hz and VRR for PS5 games. Gran Turismo never looked better!
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear the picture quality has impressed you with its deep blacks and vibrant colors, and that the 120Hz and VRR support are making your PS5 games look and feel incredible. It’s great knowing Gran Turismo has never looked better on your setup.
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Large Tv
on November 13, 2025
Posted by: Soldier2010
from Ohio
[This review was collected as part of a promotion.] Coming from a LG 65 C1, this is a substantial upgrade. Picture is amazing and looks great on large open wall.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi Soldier, thank you for sharing your review of the LG OLED83C5PUA. We’re glad to hear the upgrade from your 65 C1 has been substantial and that the picture quality looks amazing on a large open wall. It’s wonderful knowing the TV has elevated your space and delivered the performance you were hoping for.
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great TV and remote!
on November 12, 2025
Posted by: Moka121
[This review was collected as part of a promotion.] Great TV with tons of features. Bright and good remote!
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi Moka, thank you for sharing your review of the LG OLED77C5PUA. We’re glad to hear the bright picture quality and feature‑packed experience have impressed you, and that the remote makes navigating everything simple and enjoyable. It’s wonderful knowing the TV has delivered exactly what you were looking for.
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Awesome Oled TV
on November 12, 2025
Posted by: Cocoa88
from Philadelphia, PA
[This review was collected as part of a promotion.] This is my first OLED, and I’m really impressed. The TV is sharp, colorful, and clear. I picked it for movies and gaming, and it works perfectly for both. Setup was easy, and the smart features are easy to use. I’m glad I went with this TV
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi Cocoa, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear your first OLED experience has been so impressive, with sharp, colorful, and clear picture quality that makes both movies and gaming stand out. It’s great knowing setup was simple and the smart features have been easy to use, making the TV a perfect fit for your entertainment needs.
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Awesome OLED TV
on November 12, 2025
Posted by: MReview
from Philadelphia, PA
[This review was collected as part of a promotion.] I came from a 6 year old FALD LED and this was a huge upgrade. The TV is bright and the colors really pop against the inky blacks. I would highly recommend the TV. Plus the build quality is great
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear the upgrade from your previous LED has delivered such a bright, colorful, and immersive experience, with inky blacks and excellent build quality. It’s wonderful knowing the TV has exceeded your expectations and earned your recommendation.
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com