Customer reviews from lg.com
LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.8
(705 Reviews)
Rating breakdown 705 reviews
5 Stars
625
4 Stars
57
3 Stars
10
2 Stars
2
1 Star
11
Customer Reviews for LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
BEST OLED IN THE BUSINESSS
on November 16, 2025
Posted by: HarrisonTX
from Dallas, TX
[This review was collected as part of a promotion.] I recently bought a home with a theater room and debated on projector vs. OLED TV. After extensive research, I had heard LG makes the best OLEDs on the market. I just received my 83" C5 and am blown away at the quality. It is perfect in my media room and I am beyond happy with my purchase. The colors are very vibrant but more importantly the blacks are deep and provide contract you don't get with QLED or LED.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hello Harrison, thank you for sharing your review of the LG OLED83C5PUA. It’s exciting to hear how well the 83" C5 fits into your theater room and that the vibrant colors and deep blacks have delivered the premium experience you were looking for. LG OLEDs are designed to bring that true cinematic quality right into your home.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
SLICKEST COLOR I'VE EVER SEEN! WOW
on November 16, 2025
Posted by: GREENGHOST
from DETROIT, MI
[This review was collected as part of a promotion.] The Color on this OLED EVO AI Television is beyond comparison. Best in class. Watching movies on this TV take it to a whole new experience. Glad that I made the upgrade.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thank you for sharing your review of the LG OLED77C5PUA. It’s exciting to hear the evo AI has elevated your movie experience with unmatched color and performance. That upgrade truly makes a difference.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful TV!
on November 16, 2025
Posted by: CasualViewers95
from New Jersey, NJ
[This review was collected as part of a promotion.] Easy to set up, WebOS is great and responsive. The display is beautiful. Stock sound is pretty good for regular use. No complaints so far!
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thank you for sharing your thoughts on the LG OLED77C5PUA. It’s great to hear the setup was simple, WebOS is running smoothly, and the display and sound are meeting your expectations for everyday use.
If you ever need additional support, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need additional support, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
on November 16, 2025
Posted by: Roadmanx
[This review was collected as part of a promotion.] I recently upgraded from the LG CX to the C5, and I’m really impressed. The picture quality is definitely better, especially with older content. The new processor does a great job upscaling lower-quality video, and motion is smoother too. The blacks and contrast are as great; HDR feels a bit brighter than on the CX.
One thing I noticed right away is that the anti-reflective coating seems way better on the C5. Less glare, even with windows nearby, which is a big plus if you're watching in a bright room.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thanks for sharing your upgrade story with the LG OLED77C5PUA. It’s great to hear the new processor and smoother motion have made such a noticeable difference, especially with older content, and that HDR feels brighter compared to your CX. The improved anti‑reflective coating is a real plus for bright rooms, so we’re glad it’s enhancing your viewing experience.
If you ever need additional support, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need additional support, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Excellent TV
on November 16, 2025
Posted by: crazy_frog3
from Neptune, NJ
[This review was collected as part of a promotion.] This TV is great. Upgrading from a non OLED the difference is very noticeable the picture is much brighter, and smoother due to the high refresh rate. This was worthy upgrade from a non OLED it performs better than my expectations
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thanks for sharing your thoughts on the LG OLED77C5PUA. Moving up from a non‑OLED is a big step, and it’s awesome to hear the brighter picture, smoother motion, and high refresh rate have gone beyond what you expected. Sounds like the upgrade was well worth it.
If you ever need a hand with anything, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need a hand with anything, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Solid TV
on November 16, 2025
Posted by: NickU74
from Bergen county, NJ
[This review was collected as part of a promotion.] I’ve another LG OLED (a bit smaller 65’) in our living room which I’ve used for 5 years and when we remodeled our den I didn’t hesitate to get this 77 C5.
Response from lg.comBy LG, November 17, 2025
Hi, Nick. Thank you for sharing your thoughts about your LG TV. It’s wonderful to hear that your 65” OLED has served you well for 5 years and that when remodeling your den, you chose the 77” C5 without hesitation. We’re delighted that LG continues to be your choice for premium viewing experiences and that our OLED technology has earned your trust in multiple spaces of your home. Enjoy the stunning picture quality and immersive performance of your new TV! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great Deal
on November 16, 2025
Posted by: Lovin OLED
In all honesty we haven't been able to watch this TV much since it is going into a room under construction. But when we did turn it on, we loved the picture. The reason we bought this particular OLED TV was because there was a 20% off special for one day so we took advantage of that. We also need to purchase another TV, if we receive the same deal we would buy another LG.
Response from lg.comBy LG, November 17, 2025
Hello. Thank you for sharing your thoughts about your LG TV. It’s great to hear that even with limited use during your room construction, you’ve already enjoyed the beautiful picture quality of your OLED TV. Taking advantage of that one‑day 20% promotion sounds like a smart move, and we’re delighted to know you’d consider purchasing another LG TV if a similar deal comes along. We’re glad LG continues to be your choice for premium viewing experiences! ^James
Written by a customer while visiting lg.com
Customer Rating
5
A fantastic TV, especially for gaming
on November 16, 2025
Posted by: AndrewOLED
[This review was collected as part of a promotion.] I’ve been really happy with my new LG C5 77". The picture quality is just super clean and natural, with deep blacks and realistic colors without oversaturation. Out of the box it already looked good, and after a bit of tweaking it’s become amazing for everything — movies, shows, sports, all of it just looks perfect and the size makes it feel pretty cinematic at home. For gaming, though, it really shines. Input lag feels very low, and once Game Mode is on, everything just responds instantly on PS5/PC. 4K at high refresh rates, VRR, and those HDMI 2.1 ports make it easy to plug in multiple devices and not think about it again. HDR games look great too — bright highlights, detailed dark areas, and no weird smearing or ghosting in fast scenes. If you’re into gaming and also want something that’s just solid for everyday watching, this has been a amazing upgrade.
Response from lg.comBy LG, November 17, 2025
Hi, Andrew. Thank you for sharing your thoughts about your LG TV. It’s fantastic to hear how much you’re enjoying the cinematic picture quality of your new LG C5 77" and how well it performs across movies, sports, and everyday viewing. We’re especially glad to know the advanced gaming features like HDMI 2.1, VRR, and Game Mode are delivering the smooth, responsive experience you were looking for on PS5 and PC. It’s wonderful that this upgrade has elevated both your entertainment and gaming setup at home! ^James
Written by a customer while visiting lg.com