Customer reviews from lg.com
LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.8
(705 Reviews)
Rating breakdown 705 reviews
5 Stars
625
4 Stars
57
3 Stars
10
2 Stars
2
1 Star
11
Customer Reviews for LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
on November 16, 2025
Posted by: BobTheBuilder6
from Seattle, WA
[This review was collected as part of a promotion.] Just set up my LG C5 77" yesterday, upgrading from a 50" TV, and I'm genuinely blown away.
Going from 50" to 77" is a massive jump. At first, I thought it might be too big, but after a few hours, I can't imagine going back.
Going from 50" to 77" is a massive jump. At first, I thought it might be too big, but after a few hours, I can't imagine going back.
Plugged in PS5 and played FIFA and The Last of Us to test it out. FIFA looks incredibly smooth - the grass textures, player kits, and stadium details are so crisp. The 120/144Hz really shows during fast camera pans. The Last of Us is where this TV really shines. The colors are phenomenal - the overgrown environments, lighting through broken windows, character details in cutscenes... it's like playing a different game. The OLED blacks make dark scenes actually atmospheric instead of washed out. Watched some movies last night and the picture quality is stunning. The color depth and HDR content really pop. Details I never noticed before are crystal clear.
I'm already thrilled with this purchase. If you're considering the upgrade to OLED and this size, don't hesitate. The picture quality for both gaming and movies is absolutely worth it.
Response from lg.comBy LG, November 19, 2025
Hi, Bob. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear how blown away you are by the upgrade to the 77" C5, and that the jump in size has made such a dramatic difference. It’s wonderful that gaming on your PS5 looks so smooth and immersive, with crisp textures, vibrant colors, and OLED blacks creating true atmosphere. We’re glad movies have impressed you just as much, with stunning HDR and crystal-clear detail. Your excitement and strong recommendation mean a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great display! User interface needs work.
on November 16, 2025
Posted by: LGOLEDTV
[This review was collected as part of a promotion.] The display is great! It produces great colors and pictures. The TV unit is well designed and build. Speakers are there but for good sound you need separate setup. The user interface needs a lot of improvement. That isn’t a big deal if you’re planning to use a streaming device. Overall, great TV!
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that the display’s vibrant colors and sharp picture quality have impressed you, along with the sleek design and build of the TV. We appreciate your feedback on the speakers and user interface, and it’s great to know that using a streaming device makes the experience seamless for you. Your overall positive review means a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best television I’ve ever owned
on November 16, 2025
Posted by: Skititlez
from Las Vegas, NV
[This review was collected as part of a promotion.] I can’t believe how bright it is and how much the colors pop. Easily the best television I’ve ever owned
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear how impressed you are with the brightness and vibrant colors, and that this TV has become the best you’ve ever owned. Your excitement and feedback mean a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great OLED
on November 16, 2025
Posted by: APPLUSERO
[This review was collected as part of a promotion.] Great TV with excellent picture quality. I also got the S90TR soundbar, so the sound is loud and impressive as well. The only thing I don’t like is the frequency of the ad integrations, when the TV goes into standby mode, the ads become really annoying.
Response from lg.comBy LG, November 19, 2025
Hi. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that you’re enjoying the excellent picture quality and the impressive sound experience with your LG S90TR soundbar. We appreciate your feedback regarding the ad integrations in standby mode, and we’ll be sure to pass this along to our team. It’s wonderful to know that overall you’re pleased with your TV setup! ^James
Written by a customer while visiting lg.com
Customer Rating
4
MY first LG OLED
on November 16, 2025
Posted by: APPLUSERO
[This review was collected as part of a promotion.] Great TV with excellent picture quality. I also got the S90TR soundbar, so the sound is loud and impressive as well. The only thing I don’t like is the frequency of the ad integrations, when the TV goes into standby mode, the ads become really annoying.
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that you’re enjoying the excellent picture quality and the impressive sound experience with your LG S90TR soundbar. We appreciate your feedback regarding the ad integrations in standby mode, and we’ll be sure to pass this along to our team. It’s wonderful to know that overall you’re pleased with your TV setup! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Good quality and value
on November 16, 2025
Posted by: PC321
from Richmond, VA
[This review was collected as part of a promotion.] Bought OLED C5 from Black Friday deal. After setup, picture quality is impressive on 4K contents. Build quality appears to be solid as material of frame and base are metal vice plastic compare to other TVs in the market. Following Rting for calibration. Color saturation is good in both bright and dark rooms. I'd like to stick with realistic pictures thus opted for Dark Room Expert mode vice Vivid. Set up process is mostly painless and logical. Interface could improve to make selecting input source easier. Sound quality is average. Not really impressed with AI Pro sound mode. Stuck with Cinema. Overall, it has been good thus far after few days of use. Hopefully it'll last for longevity.
Response from lg.comBy LG, November 19, 2025
Hi. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that the OLED C5 has impressed you with its 4K picture quality, solid build, and realistic color performance in both bright and dark rooms. It’s great that the setup process was smooth and that you’ve found calibration settings that suit your preference. We appreciate your feedback on the interface and sound modes, and we’re glad Cinema mode has worked well for you. Your detailed review and hope for long-term reliability mean a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Good quality and value
on November 16, 2025
Posted by: PC321
from Richmond, VA
[This review was collected as part of a promotion.] Bought OLED C5 from Black Friday deal. After setup, picture quality is impressive on 4K contents. Build quality appears to be solid as material of frame and base are metal vice plastic compare to other TVs in the market. Following Rting for calibration. Color saturation is good in both bright and dark rooms. I'd like to stick with realistic pictures thus opted for Dark Room Expert mode vice Vivid. Set up process is mostly painless and logical. Interface could improve to make selecting input source easier. Sound quality is average. Not really impressed with AI Pro sound mode. Stuck with Cinema. Overall, it has been good thus far after few days of use. Hopefully it'll last for longevity.
Response from lg.comBy LG, November 19, 2025
Hi. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that your OLED C5 has impressed you with its 4K picture quality, solid metal build, and realistic color performance in both bright and dark rooms. It’s great that the setup process was smooth and that you’ve found calibration settings that suit your preference, like Dark Room Expert mode. We appreciate your feedback on the interface and sound modes, and we’re glad Cinema mode has worked well for you. Your detailed review and hope for long-term reliability mean a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
AI Sound That Always Knows Better Than Me
on November 16, 2025
Posted by: Guptamit92
from Justin, Texas
[This review was collected as part of a promotion.] I bought the LG OLED evo C5 AI thinking it would “slightly improve movie nights.”
Instead, it turned my living room into a cinema, a gaming arena, and, according to my family, a place where I “disappear for suspiciously long hours.”
Instead, it turned my living room into a cinema, a gaming arena, and, according to my family, a place where I “disappear for suspiciously long hours.”
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear that the OLED evo C5 AI has transformed your living room into a true cinema and gaming arena, delivering such an immersive experience that even your family has noticed how much you enjoy it. It’s wonderful that the TV has exceeded your expectations far beyond “slightly improving movie nights.” Your feedback means a lot to us! ^James
Written by a customer while visiting lg.com