Customer reviews from lg.com
LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.8
(705 Reviews)
Rating breakdown 705 reviews
5 Stars
625
4 Stars
57
3 Stars
10
2 Stars
2
1 Star
11
Customer Reviews for LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Beautiful picture
on November 18, 2025
Posted by: Kywiel
[This review was collected as part of a promotion.] The best TV I have owned. Great picture quality and sound quality when paired with a soundbar. Couldn't be happier with my decision to purchase.
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear that this TV has been the best you’ve owned and that the picture quality and sound performance, especially when paired with a soundbar, have exceeded your expectations. It’s wonderful to know you’re so happy with your decision to purchase. ^James
Written by a customer while visiting lg.com
Customer Rating
4
Nice and Clear Picture
on November 17, 2025
Posted by: TonyNg
from Federal way, WA
[This review was collected as part of a promotion.] The picture of this 83" is nice andclear
The picture of this 83" C5 is nice and clear. It is a real upgraded from my previous LCD. The only problem that I ran into was that the Alexa voice command does not work as it should be. Still working on this problem
The picture of this 83" C5 is nice and clear. It is a real upgraded from my previous LCD. The only problem that I ran into was that the Alexa voice command does not work as it should be. Still working on this problem
Response from lg.comBy LG, November 19, 2025
Hi, Tony. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that the picture quality on your 83" C5 has been such a clear upgrade from your previous LCD and that you’re enjoying the enhanced viewing experience. To allow us to properly investigate the details of your specific unit and to see if there is anything we can do to assist with this Alexa voice command issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com You can also refer to this helpful link for smart TV support resources: https://www.lg.com/us/support/help-library/lg-tv-how-to-connect-your-lg-tv-to-amazon-alexa-google-assistant--20150783600366. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Lg C5 is the best bang for your buck!
on November 17, 2025
Posted by: Calithief
from Campbell, Ca
[This review was collected as part of a promotion.] Literally the best tv you can buy for this price. I bought a c4 6 years ago, still works fine. Bought a c5 as an upgrade and it’s money well spent! Amazing quality!
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear that your C4 has served you well over the years and that upgrading to the C5 has been such a rewarding decision. It’s wonderful to know you’re enjoying the amazing quality and value this TV delivers. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Absolutely Stunning - Worth Every Penny
on November 17, 2025
Posted by: JoshL619
from Simi Valley, CA
[This review was collected as part of a promotion.] The OLED77C5PUA is hands down the best TV I’ve ever owned. The picture quality is unbelievable, deep, inky blacks, perfect contrast, and colors that look exactly how they’re meant to be. Movies, F1, and gaming all look insanely smooth, and the 77" size completely transforms the room into a home theater.
The new webOS runs fast, the remote is intuitive, and the brightness is a huge step up from older OLEDs. HDR content practically jumps off the screen. Even in our bright living room, it holds up with zero glare issues.
Gaming is next-level as well, ultra low input lag, all the HDMI 2.1 features, and motion that stays crystal clear during fast action. The sound is surprisingly good for a slim TV, but paired with a soundbar it’s perfect.
If you’re on the fence, just get it. This TV is an absolute masterpiece and worth every dollar.
Response from lg.comBy LG, November 19, 2025
Hi, Josh. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear how much you’re enjoying the OLED77C5PUA and that it has truly transformed your home entertainment experience. It’s wonderful that the picture quality, smooth performance for movies and gaming, and the intuitive webOS features have all exceeded your expectations. We’re glad the brightness and HDR content shine even in your bright living room, and that pairing it with a soundbar makes it the perfect setup. Your strong recommendation means a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
4
Great TV but not perfect
on November 17, 2025
Posted by: akreb
from Lakewood, WA
[This review was collected as part of a promotion.] No TV is perfect, however for the money you are spending, I would assume better integration of the AI features as well as better overall OS features and customizability. However, picture is great and like any OLED the blacks and contrast are spectacular. If you can get this TV on a deal such as I have then you will have no real complaints (even though its on a deal, still very expensive). Oh and you should expect to get a sound system or sound bar if you are getting this TV, built in speakers not great.
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re glad to hear that you’re enjoying the spectacular picture quality, deep blacks, and contrast that OLED technology delivers. It’s great to know you found a deal that made the upgrade worthwhile and that the viewing experience has impressed you. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with the AI integration and OS customization features you mentioned, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for smart TV support resources: https://www.lg.com/us/support/smart-tv-support. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Blown away by the quality
on November 17, 2025
Posted by: tvguy2025
from Wisconsin
[This review was collected as part of a promotion.] The TV is amazing. 77 inches is the perfect size, and the color and blacks are amazing in a dark room. I always trust LG TVs, and this one proves that to be a smart strategy. Would definitely recommend.
Response from lg.comBy LG, November 19, 2025
Hello, Luke. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear that the 77" size has been the perfect fit and that the stunning colors and deep blacks have elevated your viewing experience in a dark room. It’s wonderful to know that your trust in LG TVs continues to prove to be a smart choice, and we truly appreciate your strong recommendation. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Awesome TV!
on November 17, 2025
Posted by: M3Comp
from Texas
[This review was collected as part of a promotion.] Almost as bright as last years G4, everything about this TV is perfect! The deep blacks are so underrated.
Sound isn't the best obviously with how thin it is, so definitely invest in a soundbar at the very least if not a home theatre system.
Sound isn't the best obviously with how thin it is, so definitely invest in a soundbar at the very least if not a home theatre system.
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that the brightness and deep blacks have impressed you and that the overall performance of your TV feels perfect. It’s great that you’re enjoying the stunning picture quality, and we appreciate your suggestion about pairing it with a soundbar or home theater system to elevate the audio experience even further. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Picture Quality and LG Delivery
on November 17, 2025
Posted by: LG OLED77C5PUA
from Alexandria, VA
[This review was collected as part of a promotion.] I just received my new LG OLED77C5PUA and am very pleased. This is my first OLED TV and it is a marked improvement over previous technology. Picture is sharper, blacks are blacker, and color is more intense. Happy I went with the 77 inch since the larger screen size really makes a difference. Setup and connection to the internet was very simpleand I find the remote to be intuitive. I would recommend this LG TV.
Response from lg.comBy LG, November 19, 2025
Hi. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear that your first OLED experience with the OLED77C5PUA has been such a marked improvement, with sharper picture quality, deeper blacks, and more intense colors. It’s wonderful that the 77" screen size has elevated your viewing experience and that setup and connectivity were simple with an intuitive remote. We truly appreciate your strong recommendation! ^James
Written by a customer while visiting lg.com