Customer reviews from lg.com
LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.8
(705 Reviews)
Rating breakdown 705 reviews
5 Stars
625
4 Stars
57
3 Stars
10
2 Stars
2
1 Star
11
Customer Reviews for LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Very nice TV
on November 21, 2025
Posted by: RockhardDiehard
from SC
[This review was collected as part of a promotion.] This is our second oled tv from LG. We went from 55" to 77". Very beautiful tv.
Response from lg.comBy LG, December 4, 2025
Hello, Darwin. Thank you for sharing your experience. We’re so glad to hear that your second LG OLED upgrade from 55" to 77" has been such a beautiful addition to your home. It’s wonderful to know you’re enjoying the larger screen and stunning picture quality—it really makes a difference for everyday viewing and special movie nights alike.
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best Oled Tv brand on the market
on November 21, 2025
Posted by: estebanned
from Los Angeles
[This review was collected as part of a promotion.] I've looked through many reviews for oled tvs and the LG B,C and G series always come up on top. I owned an LG C3 that I have used as a computer monitor for 2 years and absolutely love it, playing games and watching movies on it feels like looking at a painting. Excited to now buy a 77" C5 for my living room, I know its gonna be amazing!
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi there, thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ We’re delighted to hear how much you’ve enjoyed your LG OLED C3 over the years, and it’s exciting that you’re now upgrading to the 77‑inch C5 for your living room. We’re confident the stunning picture quality and performance will make gaming and movies feel even more like works of art. #LifesGood
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
OLED83C5PUA review
on November 21, 2025
Posted by: gio6204
from staten island
[This review was collected as part of a promotion.] The tv is Gorgeous the Tv colors are amazing as advertise .
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Gio, thank you for sharing your feedback on the LG OLED83C5PUA. ❤️ We’re delighted to hear you find the TV gorgeous and that the colors look as amazing as advertised. It’s wonderful knowing the C5 has elevated your viewing experience with stunning picture quality. #LifesGood
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing TV with Great Picture Quality
on November 21, 2025
Posted by: Jazzphone
from Spartanburg, SC
[This review was collected as part of a promotion.] We bought this TV for our Bedroom and it does not disappoint. Regular content looks extremely clean, and HDR and Dolby Vision just pop off the screen. Nothing beats OLED and the C5 delivers on all marks in the price bracket. There is nothing better out there for the money. The new remove is also an improvement for me, as the older LG remotes featured piano black plastics that scratch easy and feel slick in the hand. The new remote is matte in finish and easy to navigate with. The latest updates with WebOS 25 have also made it easier to navigate around the interface. Which absolutely purchase again.
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Jazz, thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ We’re thrilled to hear the clean picture quality, HDR and Dolby Vision performance, and smooth OLED experience have impressed you. It’s great knowing the new matte‑finish remote and WebOS 25 updates have made navigation even easier, enhancing your overall enjoyment. We’re delighted the C5 has delivered such value and performance for your bedroom setup. #LifesGood
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
Great picture but ARC issues and hdmi1 issue
on November 21, 2025
Posted by: TheAVenthusiast
from Los Angeles, CA
[This review was collected as part of a promotion.] Picture is amazing, but not light years better than my 2018 b8 oled like I was expecting. Definitely much brighter though.
Main issue is the TV usually starts with the TV speakers everytime when I want it to use the ARC audio to my receiver.
Also hdmi1 video was flickering with my fire TV cube but not on hdmi3. My switch seems to work fine on hdmi1 so not sure what to think.
Main issue is the TV usually starts with the TV speakers everytime when I want it to use the ARC audio to my receiver.
Also hdmi1 video was flickering with my fire TV cube but not on hdmi3. My switch seems to work fine on hdmi1 so not sure what to think.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your experience with the LG OLED77C5PUA. We’re glad to hear the brighter picture quality has impressed you compared to your previous OLED. For the ARC audio issue, we recommend checking the Sound Out settings in Settings > Sound > Sound Out and ensuring HDMI ARC/eARC is selected as default. For the HDMI flicker, try swapping cables or ports, as some devices perform better on specific inputs. You can also review our step‑by‑step guide here: LG TV WebOS Settings Menu. If the issue continues, please email lgdigitalcare@lg.sprinklrsupport.com for further support.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing TV!
on November 21, 2025
Posted by: Mechin
from California, CA
[This review was collected as part of a promotion.] This is my first 77 inch TV and I am so happy I upgraded from a 65 inch. This TV is absolutely stunning to watch from all angles in my living room. The picture quality is outstanding, truly crispy and clear. The vibrant colors and contrast, really adds another layer to moving watching, making it all the more enjoyable. As an added bonus, the TV is very responsive and user friendly.
This TV would be a lovely edition to anyone's home! Highly reccomend.
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Mechin, thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ We’re thrilled to hear how much you’re enjoying the upgrade to 77 inches, with stunning picture quality, vibrant colors, and crisp contrast that make movie watching even more immersive. It’s wonderful knowing the C5 is responsive, user‑friendly, and a perfect addition to your living room. #LifesGood
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Best OLED Experience in 2025
on November 20, 2025
Posted by: HomeTheaterFan
from Atlanta Ga
[This review was collected as part of a promotion.] The LG C5 delivers a true cinematic experience with rich contrast and sharp detail. Motion is smooth, HDR shines, and OLED blacks are unbeatable. A soundbar helps, but this TV is easily one of the best in its class.
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi there, thanks so much for sharing your thoughts on the LG OLED77C5PUA. It’s awesome to hear how the picture quality, smooth motion, and unbeatable OLED blacks have given you that true cinematic vibe at home. Pairing it with a soundbar is a smart move, but even on its own the C5 really shines. Sounds like you’ve found a setup that makes every movie night special. #LifesGood
If you ever need a hand or have questions, just drop us a DM at @LGUSSupport. LG Digital Care Team ^Rich
If you ever need a hand or have questions, just drop us a DM at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Quality Per Usual!
on November 20, 2025
Posted by: OLEDPandas
[This review was collected as part of a promotion.] Quality is always on point from my end! Display continues to be amazing year after year. Purchased this after I gave my parents my 65” c9. Gaming on this amazing with the near perfect refresh rate. Resolution i amazing with 4k content! Always recommend to family and friends.
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hello, there! Thanks for sharing your experience with the LG OLED77C5PUA! 🙌 It’s great to hear that the quality continues to impress you year after year, and that upgrading from your C9 has been such a rewarding move. The crisp 4K resolution and near‑perfect refresh rate really make gaming and movies shine, and it’s awesome that you recommend it to family and friends. Sounds like the C5 has become a true centerpiece in your setup. #LifesGood
If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com