Customer reviews from lg.com
LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.8
(705 Reviews)
Rating breakdown 705 reviews
5 Stars
625
4 Stars
57
3 Stars
10
2 Stars
2
1 Star
11
Customer Reviews for LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Great TV! Brightest thus far.
on November 22, 2025
Posted by: DrJack180
[This review was collected as part of a promotion.] The new LG OLED C5 is the best tv in their lineup yet. The new panel provides an even brighter display than previous iterations. Excited to incorporate it in our home theater room.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Dr Jack, thank you for sharing your experience with the LG OLED77C5PUA. We’re thrilled to hear the new brighter panel has impressed you and that it’s the perfect addition to your home theater setup. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Performs extremely well, lives up the LG Oled name
on November 22, 2025
Posted by: Anonymous
from Southern California
[This review was collected as part of a promotion.] Outstanding image quality. Blacks are true blacks. No blooming. Dolby vision content is incredible. Viewing angles are superb. You can sit anywhere and still have the ability to see what's on TV. I have no issues with glare, works fine. I have the TV positioned in a well, natural lit area with several windows and I have zero issues watching TV. It's perfect, it's very bright. Overall, extremely satisfied with my LG C5 77 purchase. Well recommended.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Carlos, we appreciate you sharing your experience with the LG OLED77C5PUA. It’s great to hear the true blacks, Dolby Vision, and wide viewing angles have impressed you, and that even in a naturally lit room the brightness delivers a flawless picture. Knowing the TV performs so well across different setups makes your recommendation even more valuable. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic value and quality
on November 22, 2025
Posted by: BattleBorn
from Las Vegas, NV
[This review was collected as part of a promotion.] Crisp quality, ultra thin TV - very impressed with the built-in sound and the overall functionalityy
Barely wall-mounted the TV using the included LG slim mount - everything works great.
Barely wall-mounted the TV using the included LG slim mount - everything works great.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your thoughts on the LG OLED77C5PUA. It’s great to hear the ultra‑thin design, crisp picture quality, and built‑in sound have impressed you, and that the slim mount made wall‑installation smooth. Knowing the overall functionality works seamlessly makes this TV a fantastic addition to your setup. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
The best Tv I’ve ever purchased
on November 22, 2025
Posted by: Tjxo6
from Rochester, NY
[This review was collected as part of a promotion.] Performance-wise, this TV is smooth. LG’s new processor handles motion better than older models, so fast scenes don’t blur as much. Gaming on it is crazy good, too—low input lag, all the HDMI 2.1 features, and a picture that makes next-gen games look like they were made for this screen. The built-in webOS still has its little quirks, but it’s quick and easy to bounce between apps. For a TV this big, the sound is better than expected, though most people will still want a soundbar. Overall, the C5 is one of those TVs that makes everything you watch feel premium. It’s not cheap, but once you see it in action, it’s hard to go back.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Tj, we appreciate you sharing your thoughts on the LG OLED77C5PUA. It’s great to hear the new processor delivers smoother motion and that gaming performance with HDMI 2.1 features has impressed you. We’re glad webOS keeps things simple and responsive, and that the sound quality exceeded expectations for a screen this size. Knowing the TV makes everything feel premium really highlights its value. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
83 inch - best oled
on November 22, 2025
Posted by: DonJD
from Durham, NC
[This review was collected as part of a promotion.] I purchased this TV with the soundbar bonus offer a few weeks before Black Friday, upgrading from my 65” C3. The improvement is clear, the display is brighter, colors pop more vividly, and overall clarity feels more refined. The SC9S soundbar that came with it genuinely enhances the experience; the soundstage is rich, dialogue is crisp, and bass feels punchy without being overbearing. Gaming also looks incredible, smooth motion, vibrant HDR, and near-zero input lag make it an absolute pleasure for next-gen consoles.
Overall, it’s a strong and worthwhile upgrade, stunning visuals, excellent sound integration, and outstanding performance for movies and gaming, with just a few small areas where LG could refine the user experience.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Don, thank you for sharing your experience with the LG OLED83C5PUA. It’s great to hear the upgrade from your 65” C3 has delivered brighter visuals, richer colors, and refined clarity. Pairing it with the SC9S soundbar clearly elevated the soundstage, making movies and gaming even more immersive. Knowing the smooth motion, HDR vibrancy, and near‑zero input lag enhance next‑gen gaming highlights the strength of this setup. For any additional support, feel free to DM us at @LGUSSupport.
Written by a customer while visiting lg.com
Customer Rating
5
The Best OLED I’ve Ever Owned - Truly Next-Level
on November 22, 2025
Posted by: thomash567
from Phoenix, AZ
[This review was collected as part of a promotion.] I upgraded to the 77" LG C5 after years of sticking with older OLED models, and this thing is on another level. The picture quality is absolutely stunning with deep blacks, crisp detail, and brightness that finally feels strong enough for daytime viewing without washing out. HDR movies look incredible, and gaming is buttery smooth with virtually zero input lag.
What surprised me most is how balanced it is. Great motion handling for sports, excellent upscaling for lower-resolution content, and the new panel really does improve reflections compared to past generations. The size upgrade to 77" completely changes the experience and it feels cinematic without overwhelming the room.
Setup was quick, the interface is responsive, and all of my devices synced without any weird quirks or lag. If you’re on the fence about stepping up to a large OLED or moving to this year’s LG lineup, this is easily the best purchase I’ve made in a long time. It genuinely feels like a “replace all other screens” type of TV.
Highly recommend.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi thomash, thank you for sharing your detailed review of the LG OLED77C5PUA. It’s exciting to hear how the upgrade has elevated your viewing with deep blacks, crisp detail, and brightness that holds up even in daytime. We’re glad the panel’s improved reflections, smooth motion for sports, and excellent upscaling stood out, making the 77‑inch size feel cinematic without overwhelming your space. Knowing setup was quick and all devices synced seamlessly really highlights the balance of performance and convenience. For any additional support, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Vibrant TV
on November 22, 2025
Posted by: HappyOLED
from Brooklyn, NY
[This review was collected as part of a promotion.] Colors look great on the TV. The built in speakers are decent sounding but the sound bar makes it better. Interface isn't lagging when using it.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your feedback on the LG OLED77C5PUA. It’s great to hear the vibrant colors and smooth interface have stood out, and that pairing the TV with a soundbar elevated the audio experience beyond the built‑in speakers. Knowing the overall performance meets your expectations makes this upgrade even more rewarding. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Very pleased
on November 22, 2025
Posted by: Craig Charlotte
from Charlotte, NC
[This review was collected as part of a promotion.] Easy to unbox and install. Picture and brightness are perfect for our large living room with lots of light. Very pleased with TV so far. Can't comment on sound, use a soundbar. Slim and light. Remote works well and pairs with our Echo TV cube seemlessly. Great deal for black friday.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Craig, thanks for sharing your experience with the LG OLED77C5PUA. We’re glad setup was easy and that the brightness and picture quality shine in your large, light‑filled living room. The slim design and smooth remote pairing make it even better. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com