Customer reviews from lg.com
LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.8
(705 Reviews)
Rating breakdown 705 reviews
5 Stars
625
4 Stars
57
3 Stars
10
2 Stars
2
1 Star
11
Customer Reviews for LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Amazing upgrade from my 55" LED tv
on November 29, 2025
Posted by: atgcs
from Charlotte, NC
[This review was collected as part of a promotion.] Jumping from an old LED to this massive 77-inch LG C5 OLED has completely spoiled me—and I mean that in the best way. If you’re questioning the OLED premium, stop. It’s absolutely worth the investment.
The picture quality is flawless. The self-lit pixels deliver perfect black levels (no light bleed, ever), creating stunning, infinite contrast that makes 4K HDR content truly cinematic. Colors are vibrant, rich, and the detail is phenomenal. While it’s not the brightest TV for a sun-drenched room, it delivers incredible HDR highlights and is more than adequate for most viewing environments.
For serious gamers, this TV is unbeatable. It’s fully equipped for PS5 and Xbox Series X with 4K@120Hz, VRR, and a near-instant response time, making competitive gameplay incredibly smooth.
The design is sleek with virtually no bezel, despite the huge 77-inch screen. The webOS smart platform is fast, but a quick note: the built-in audio is just passable. You will absolutely want a dedicated sound system to match this incredible display.
The LG OLED77C5PUA is a significant investment, but it is the ultimate, reference-level display for home theater and gaming. Highly recommended.
Response from lg.comBy LG, November 30, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the picture quality has impressed you and is even better than your previous LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
on November 29, 2025
Posted by: jajajitsu
[This review was collected as part of a promotion.] This TV is so nice! You can’t go back once you see it. So happy with my purchase.
Response from lg.comBy LG, November 30, 2025
Hi. Thank you for sharing your thoughts about your LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Awesome TV
on November 29, 2025
Posted by: Gene29
from Pittsburgh Pennsylvania
[This review was collected as part of a promotion.] Great to look at before it is even turned on - extremely sleek look with ultra slim screen. But once it is turned on the picture is unbelievable - crisp, bright with vivid colors that makes watching anything a joy; sporting events feel like you are there. I already had a 65” LG OLED C9 that performed beautifully but the 83” C5 is even better.
Response from lg.comBy LG, November 30, 2025
Hi, Gene. Thank you for sharing your thoughts about your LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Great picture quality
on November 29, 2025
Posted by: Dsquared
from Los Angeles, CA
[This review was collected as part of a promotion.] The picture quality on this tv is fantastic. I’ve had my old 65” tv for about 10 years until it just stopped working. After some research, this tv hit all my requirements in terms of refresh rate, OLED, and size. Everyone says the color and picture is extremely vibrant. The sound quality is only ok, so I would recommend a sound bar/speakers to go with it. Other than that, I highly recommend this tv.
Response from lg.comBy LG, November 30, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the picture quality is fantastic and that your new TV perfectly meets your requirements for refresh rate, OLED, and size. It’s wonderful to know that you are highly recommending this TV. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on November 29, 2025
Posted by: swordslaya24
[This review was collected as part of a promotion.] Great picture quality and HDR is Awesome. Highly recommend
Response from lg.comBy LG, November 30, 2025
Hi! Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that you are enjoying the great picture quality and the awesome HDR performance. It's wonderful to know that you highly recommend the unit. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing tv
on November 29, 2025
Posted by: Joncarlom1
from California
[This review was collected as part of a promotion.] I've had the tv for a short period time so far, but it's been amazing. The contrast in colors compared to my old tv is night and day. The blacks are very deep, it looks beautiful. The detail allows you to see all the make up used on shows and movies. Somehow the tv changed the audio quality of our speakers. My family noticed the changes right away. No regrets with the purchase.
Response from lg.comBy LG, November 30, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that your experience has been amazing so far. It’s wonderful to know you are impressed by the contrast in colors, the deep blacks, and the beautiful detail that makes a positive difference compared to your old TV. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing tv!
on November 29, 2025
Posted by: Joncarlom
from California
[This review was collected as part of a promotion.] I've had the tv for a short period time so far, but it's been amazing. The contrast in colors compared to my old tv is night and day. The blacks are very deep, it looks beautiful. The detail allows you to see all the make up used on shows and movies. Somehow the tv changed the audio quality of our speakers. My family noticed the changes right away. No regrets with the purchase.
Response from lg.comBy LG, November 30, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that your experience has been amazing so far. It’s wonderful to know you are impressed by the contrast in colors, the deep blacks, and the beautiful detail that makes a positive difference compared to your old TV. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great Image and Sound Quality
on November 28, 2025
Posted by: weefreeman
[This review was collected as part of a promotion.] I’ve been really impressed with my LG C5. Even with light coming in from a nearby window, the picture still looks great, bright and clear, and barely affected by the ambient light. Sound quality is solid too; playing music through the TV is crisp and enjoyable.
I love the convenience of AirPlay. Being able to cast straight from my devices without needing an HDMI cable (though HDMI works perfectly as well) makes everything easier. All my streaming services connect with no issues, and navigating between apps is smooth.
The TV itself looks incredibly sleek despite being around 60 pounds. The design is thin and modern, and I love the remote’s pointer feature. Typing through my phone using the LG ThinQ app is a huge plus and makes setup and searches much faster.
Overall, very satisfied with my purchase.
Response from lg.comBy LG, November 30, 2025
Hi, Brian. Thank you for sharing your thoughts about your LG C5 TV. We’re delighted to hear that you are really impressed with your TV! We are happy the convenience features like AirPlay and the LG ThinQ app are making your experience easier and that you are very satisfied with your purchase. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com