Customer reviews from lg.com
LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.8
(705 Reviews)
Rating breakdown 705 reviews
5 Stars
625
4 Stars
57
3 Stars
10
2 Stars
2
1 Star
11
Customer Reviews for LG - Refurbished Excellent - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Perfect TV
on December 1, 2025
Posted by: CherylMA
[This review was collected as part of a promotion.] The TV is spectacular to watch. The colors are vibrant and the blacks are perfect. Setting up the TV was a piece of cake and the built-in ecosystem seems sufficient for streaming anything.
I recommend mounting this TV instead of using the stand though.
Response from lg.comBy LG, December 1, 2025
Hi, Cheryl. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the spectacular picture quality, vibrant colors, and perfect blacks have impressed you. It’s wonderful to know the easy setup and sufficient built-in streaming ecosystem have made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best TV for My Kids & Family
on November 30, 2025
Posted by: AadhavHome
from GA
[This review was collected as part of a promotion.] The picture quality is exceptional,it features perfect black levels and infinite contrast,creating a stunning and immersive picture.
C5 is a great TV for gaming,supporting 4k@ 144Hz for PC and including four HDMI 2.1 ports for next-gen consoles.
The built-in speaker quality is exceptional.
C5 is a great TV for gaming,supporting 4k@ 144Hz for PC and including four HDMI 2.1 ports for next-gen consoles.
The built-in speaker quality is exceptional.
Response from lg.comBy LG, December 1, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the exceptional picture quality, perfect black levels, and infinite contrast have created a stunning and immersive picture for you. It’s wonderful to know that the gaming features, along with the exceptional built-in speaker quality, have made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
We're so happy!
on November 30, 2025
Posted by: anne2442
from Washington
[This review was collected as part of a promotion.] I recently upgraded to the LG 77-inch OLED evo AI 4K Smart TV and it has exceeded expectations. The OLED panel produces perfect blacks, rich contrast, and vibrant yet natural colors, which makes movies and streaming feel like a theater experience. HDR content looks especially impressive, and the picture quality holds up well whether the room is bright or dark.
Motion is smooth, response is sharp, and there is no noticeable blur, which makes this set great for action movies, sports, and games. The built-in smart platform is responsive and makes accessing apps and casting content very easy.
We're very happy!
Response from lg.comBy LG, December 1, 2025
Hello, Anne. Thank you for sharing your thoughts about your LG77-inch LG OLED evo AI 4K Smart TV. We’re delighted to hear that the perfect blacks, rich contrast, and vibrant yet natural colors have exceeded your expectations, making your movies and streaming feel like a theater experience. It’s wonderful to know that the smooth motion, sharp response, and responsive smart platform have made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Display, compare.
on November 30, 2025
Posted by: C5 OLED 83
from Dallas, Bharg
[This review was collected as part of a promotion.] The product has perfect black, not as good as G5, minor difference vs C4.
Response from lg.comBy LG, December 1, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the perfect black levels have impressed you. It’s wonderful to know the picture quality provides a great experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great OLED TV
on November 29, 2025
Posted by: Iskender
from Los Angeles
[This review was collected as part of a promotion.] The LG OLED77C5 delivers outstanding picture quality thanks to its OLED panel, offering perfect blacks, vivid colors, and excellent contrast. Its brightness improvements over previous generations make HDR content more impactful, while the α9 AI Processor ensures smooth motion and sharp upscaling. Gaming performance is top-tier with HDMI 2.1 ports, low input lag, and full VRR support. The webOS interface is fast and intuitive, though still ad-heavy. Sound quality is decent for a slim TV, but most users will benefit from a soundbar. Overall, the C5 is a premium, versatile TV that excels for movies, gaming, and everyday viewing.
Response from lg.comBy LG, December 1, 2025
Hi. Thank you for sharing your thoughts about your LG OLED77C5. We’re delighted to hear that the outstanding picture quality, perfect blacks, vivid colors, and excellent contrast have impressed you. It’s wonderful to know the brightness improvements, $\alpha9$ AI Processor, top-tier gaming performance, and fast webOS interface have made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Awesome Upgrade
on November 29, 2025
Posted by: rawley640
from Lincoln, CA
[This review was collected as part of a promotion.] This TV has been a fantastic upgrade from my previous TV that suddenly died. The remote takes some getting use to, but I like it overall. Very responsive and fluid operating system and a crisp picture.
Response from lg.comBy LG, November 30, 2025
Hello, Rawley. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the picture quality has impressed you and is even better than your previous LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great OLED TV
on November 29, 2025
Posted by: JustinNoh
[This review was collected as part of a promotion.] First OLED TV. Last TV was from a decade ago. Best upgrade ever. Bright and high definition.
Response from lg.comBy LG, December 1, 2025
Hello, Justin. Thank you for sharing your thoughts about your LG OLED TV. We’re delighted to hear that the bright, high-definition picture has impressed you and that this upgrade, coming from a TV a decade ago, is the best upgrade ever. It’s wonderful to know the picture quality has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
I own the first Gen OLED of LG here i am
on November 29, 2025
Posted by: Anonymous
from NEW YORK
[This review was collected as part of a promotion.] I been using the LG OLED for years , 1st Gen , fantastic image quality , one of the best part i enjoy was the upscaling , turning the 1080 P streaming from my PC into clear video quality , i am not sure 2k maybe ? and i loved it , now upgrading to 77 inches C5 , i bet i will love it even more .
Response from lg.comBy LG, December 2, 2025
Hi, Jia. Thank you for sharing your thoughts about your LG OLED TV. We’re delighted to hear that you have been enjoying the fantastic image quality and excellent upscaling performance of your 1st Gen OLED for years. It’s wonderful to know that you are upgrading to the 77-inch C5, and we are confident that the newest model will make an even more positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com