Customer Reviews for PMD Beauty - Clean Pro Jade Facial Cleansing Device - Cream
Customer Rating
5
Best product I have ever
on May 31, 2022
Posted by: Kasey S.
Best product I have ever used. I have searched for years for something to help calm my skin and then found out about this amazing product, after one week of use my skin felt so amazing!! I love my PMD clean pro jade.
Response from PMD BeautyBy Customer Service, November 19, 2024
Wow, Wow!!! Thank you for sharing your experience with the PMD Clean Pro Jade--and how it help to calm your skin. We want to make certain you can continue to get that calming effect in the future!!
Works well, does sufficient cleaning without damaging skin natural barrier. The stone side warms nicely to bring the extra luxury after regular routine. However with careful use, the stone still cracks a bit and is worn off on the surface after the first month!
Response from PMD BeautyBy Customer Service, November 26, 2024
Thank you for sharing your impressions about the PMD Clean Pro Jade. We are so sorry you experienced some issues with the stone. The stone is covered under warranty as long as the issue is a manufacturing defect. If the stone breaks as a result of a fall or drop, that would not be covered under the warranty, but cracks that result naturally are. We have asked our team to contact you about this issue, so please be watching for an email from them.
This PMD Pro is a wonderful product. I love the way it gets my pores so clean. Thank you for a wonderful product!
Response from PMD BeautyBy Customer Service, November 29, 2024
Thank you for your fantastic review! We're so glad to hear that the PMD Clean Pro Jade is working so well for you and helping keep your pores clean. We appreciate your support and are thrilled that you're enjoying the product! If you ever have any questions or need assistance, feel free to reach out.
My pores has significantly decreased in size as my PMD Pro tool constantly keeps them unclogged. My skin texture is flawless!
Response from PMD BeautyBy Customer Service, November 29, 2024
That's amazing! It sounds like the PMD Clean Pro Jade is really helping to keep your skin smooth and your pores clear. A flawless texture is the ultimate goal, and it's great to hear that you're seeing such awesome results!
Obsessed with this device. I used to have a Clarisonic and this blows it out of the water. My skin always feels baby soft afterwards and I love the warming function on the jade stone. Every time I use it, I feel like my skin just went to a spa. I highly recommend!
Response from PMD BeautyBy Customer Service, November 29, 2024
It’s great to hear how much you’re loving the PMD Clean Pro Jade! The warming jade stone and the luxurious feel really do take your skincare routine to the next level. It’s awesome that it leaves your skin feeling so soft and spa-like. Thanks for sharing your experience—I’m sure it’ll inspire others to give it a try!
After 20 years of using a Clarisonic my last one just quit. I NEEDED an ultrasonic cleaner for my face. Can't imagine not using one. After a lot of research I ordered my PMD Clean Pro Jade! If you are in the fence…jump in and order this! It is amazing and is definitely a keeper. I LOVE the warming Jade for serum. I'm considering ordering another one with the rose quartz…girls need choices! Thank you PMD! Also, when I finish my skincare I'm going to try PMD products!
Response from PMD BeautyBy Customer Service, November 29, 2024
We're so glad you made the switch to the PMD Clean Pro Jade after 20 years with a Clarisonic! It’s great to hear you’re loving the warming Jade feature for better serum absorption. A second one with Rose Quartz sounds like a great idea! We’re excited for you to try the PMD skincare products as well—they’ll be a great addition to your routine.
I have been an avid Clarisonic and Pop Sonic face cleaner for years. When my Pop Sonic konked out, I needed a new face cleaner. I was going to buy a Foreo but saw the PMD. And so far I really like all the features. I am glad I got the clean pro since it charges via USB. I haven't used the ActiveWarmth and Heat Therapy yet. But so far I really like this cleaner and love the handle. I wish they would add a stand, I know it can stand on its own but a shower holder or stand would be great to add. I like to discount with my first time purchase!!!
Response from PMD BeautyBy Customer Service, November 29, 2024
Thank you for your detailed feedback! We're so glad to hear you're enjoying the PMD Clean Pro and its features, especially the USB charging and the handle design.
This device is amazing and worth every penny, I have never had a facial brush that got rid of black heads. My face feels to good and clean after using it! The Expedited Shipping took longer than expected, I emailed the company and they refunded my shipping charge within minutes.
Response from PMD BeautyBy Customer Service, August 9, 2024
Hello! We are so glad to hear about your experience with the PMD Clean Pro Jade and our customer service.