Customer reviews from PMD Beauty
PMD Beauty - Clean Pro Jade Facial Cleansing Device - Cream
Average customer rating
4.7
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
78
4 Stars
13
3 Stars
4
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for PMD Beauty - Clean Pro Jade Facial Cleansing Device - Cream
Posted by: Wendy
from Camas washington
Gender:Female
Verified Purchase:Yes
I love this tool.
I mainly use it to put on my lotions.
The heat and vibration feels great and think my skin absorbs it better.
I mainly use it to put on my lotions.
The heat and vibration feels great and think my skin absorbs it better.
I would recommend this to a friend!
Response from PMD BeautyBy Customer Service, April 10, 2026
We’re so happy to hear you’re loving the PMD Clean Pro Jade and using it to apply your lotions. The warming and vibration features are designed to enhance absorption, so it’s great to know you’re noticing the difference.
Written by a customer while visiting PMD Beauty
Customer Rating
5
Noticed Firming Effect
on September 27, 2025
Posted by: Peony
I was going to return this after initially using it; but, I continued and used it with different brand cleansers and some days skipped it. What I noticed is that on the days I used it, regardless of cleanser brand, it did produce firming of skin. It is on the subtle side compared to the new band with pods and the red LED lights, but there was firming/lifting of nasolabial folds and a puffy area of jawline, as well as an overall firming all over. Again, it's subtle compared to the other products mentioned, but definitely saw that effect, so decided to keep it and now use it twice daily. The jade stone side I grew to enjoy. The first time I used it with just one serum and it felt too hot, so I layer all my serums then use it and it felt warm versus the previous hot. Then I use it again after the treatment moisturizer. It also made applying serums and creams more enjoyable due to not getting my fingers messy and I realized I can use the stone to massage the lymph nodes located in the face. I do have a tiny area of larger pores and it fixes those, too, but being in my 60's, the firming effect is most important to me.
I would recommend this to a friend!
Response from PMD BeautyBy Customer Service, October 9, 2025
Thank you for sharing your experience! We’re glad to hear the PMD Clean Pro Jade is making a noticeable difference and enhancing your skincare routine.
Written by a customer while visiting PMD Beauty
Customer Rating
3
cleaning part is okay but the stone is good
on February 10, 2025
Posted by: Frances
Gender:Female
I had a Rose quartz one a few years back and loved it but then I accidentally dropped and broke it so when this one went on sale I grabbed it right away…. I don’t know why they decided to add the little cap on the bottom as a stand instead of just keeping the previous design where the brush can stand on its own which was very convenient as you can just set the brush anywhere instead of having to set it in the cap first !
Not sure if it’s me or the brush but the bristles are harsher than my previous one…. It’s harder to the touch and won’t lather as good. Also, it didn’t bother me before but now I feel that at this price point they could really throw in the timer to automatically shut off. With all that said, the stone part works wonder. I love the warmth of the stone and how smooth it feels on the face.
Not sure if it’s me or the brush but the bristles are harsher than my previous one…. It’s harder to the touch and won’t lather as good. Also, it didn’t bother me before but now I feel that at this price point they could really throw in the timer to automatically shut off. With all that said, the stone part works wonder. I love the warmth of the stone and how smooth it feels on the face.
Response from PMD BeautyBy Customer Service, February 12, 2025
Thanks so much for sharing your feedback! We're so glad to hear that you are loving the warmth and smoothness jade stone on your skin. Thank you, as well for your input on the rounded cap rather versus the original flat cap you had on the Clean Pro RQ you previously had. The great news is that the Clean Pro Gemstones can always always be stored in the case they come with--this way it can better protect it from a fall.
Also, we hear you on the timer. The heat on the Clean Pro devices automatically shuts off after about 9-10 minutes so that it isn't mistakenly left on. Again, thank you for your input and review...your input is important to PMD and our customers.
Also, we hear you on the timer. The heat on the Clean Pro devices automatically shuts off after about 9-10 minutes so that it isn't mistakenly left on. Again, thank you for your input and review...your input is important to PMD and our customers.
Written by a customer while visiting PMD Beauty
Customer Rating
2
Not Worth It
on June 11, 2024
Posted by: sleepykylie
[This review was collected as part of a promotion.] I had high hopes for this Clean Pro Jade because it seemed like such a luxurious product; I really couldn’t wait to try it. However, after having used it for a little while, I can say this product is an absolute disappointment. It’s nothing special as a cleansing brush; I find that I often have to go back and scrub my face again with my hands in order to really feel clean. The heat therapy feature is pretty interesting and the jade feels soothing on my skin. However, if I use the jade side to apply serums to my face, I also have to go in with my hands afterwards and make sure the serum is evenly distributed on my skin. I only like the lowest vibration setting; I find the more intense ones are too uncomfortable on my face (and I don’t like the sensation of my teeth vibrating). Overall, this works fine as a standard cleansing brush but it definitely is nothing special.
**This review was collected as part of a promotion.
**This review was collected as part of a promotion.
Response from PMD BeautyBy Customer Service, September 12, 2024
Thank you for sharing your experience with the Clean Pro Jade. We are so sorry you haven't found it as enticing as most of our other customers have.
Written by a customer while visiting PMD Beauty
Customer Rating
5
Seriously Smart!!
on June 11, 2024
Posted by: bdunks
[This review was collected as part of a promotion.] Well let me just start by saying I’m absolutely positively OBSESSED with the PMD Clean Pro Smart Facial Cleansing Device! Once you turn this sleek little face brush on, you’re immediately treated to the best facial and cleansing experience you could imagine! The silicone brush feels soft and gentle on the skin while the massaging pulses really help get deep into the pores and clean out all the left over makeup and grime from the day. The best part however.. when you flip it over to that gorgeous jade massager and turn on the ActiveWarmth Heat Therapy! You’re transported to the spa with gentle heat and vibrations that really work all your serums and moisturizers deep into the skin. It feels amazing and your face will never look better! After just one use my face was so soft and smooth and I could really tell the difference in how clean and refreshed my face felt compared to my old cleansing brush. The Clean Pro is a game changer! And trust me, your face will thank you!!
**This review was collected as part of a promotion.
**This review was collected as part of a promotion.
Response from PMD BeautyBy Customer Service, September 12, 2024
Hello! We totally understand your love for the PMD Clean Pro Jade and we are so happy that you are sharing your review with us.
Written by a customer while visiting PMD Beauty
Customer Rating
4
PMD BEAUTY Clean Pro Jade
on June 11, 2024
Posted by: enthusiast1953
[This review was collected as part of a promotion.] I've been using the PMD Beauty Clean Pro Jade for awhile, and while it has some great features, I’ve noticed the cleansing function isn’t as effective as I hoped. Here’s what I think:1. **Bristles Size:** The silicone bristles are quite large, making it difficult to thoroughly cleanse smaller, harder-to-reach areas like around the nose and eyes. This can leave some makeup and impurities behind, reducing the overall effectiveness.2. **Vibration Power:** Although the SonicGlow Technology vibrates 7,000 times per minute, it doesn't always feel like it's getting deep into my pores. The vibrations are gentle, which is nice for sensitive skin but might not be strong enough for a thorough cleanse.3. **Surface Area:** The bristle surface is broad, which is great for larger areas of the face but not ideal for detailed cleaning. It’s harder to maneuver around contours, so certain spots might not get as clean as they should.4. **Manual Follow-Up:** I’ve found that I often need to follow up with manual cleansing to feel truly clean. This somewhat defeats the purpose of the device, as I’m looking for something to simplify my routine, not add an extra step.However, the jade stone side has been a pleasant surprise. It’s great for soothing and massaging the skin, helping to reduce puffiness and improve texture. The cooling effect of the jade is particularly nice in the morning or after a long day.In summary, while the PMD Beauty Clean Pro Jade offers some benefits, particularly with its jade stone, the cleansing function might not meet everyone’s expectations. If deep cleaning is your primary goal, you might want to consider combining it with another cleansing method or looking into alternative devices. For soothing and massaging, though, the jade side is fantastic and adds a luxurious feel to my skincare routine.
**This review was collected as part of a promotion.
**This review was collected as part of a promotion.
Response from PMD BeautyBy Customer Service, September 13, 2024
Thank you for your thorough review of the Clean Pro Jade.
Written by a customer while visiting PMD Beauty
Customer Rating
5
Clean Pro Jade
on June 11, 2024
Posted by: enthusiast979
[This review was collected as part of a promotion.] Being a skin care enthusiast who has always struggled with skin issues, I was both excited and hesitant to try this. Would this actually make any sort of difference in my routine? Well to my pleasant surprise it indeed has and now I don’t want to go without it! It’s been a week since I’ve started using it and my skin is not only becoming more clear, but also looking brighter and healthier than it has in a long time! I’ve also noticed my scarring is becoming less obvious the longer I use this! As well as my skin feeling so soft! The brush itself having 4 different vibration settings, letting me choose which one I feel best for the type of day I had! Light vibrations for the easy going days, with the harder vibrations for active days to really help get any dirt out and clean the pores! I was worried it would irritate my skin with my cleaner but it’s gentle and only helped my cleaner cleanse deeper! The jade part on the back also helps with using my moisturizer, with the heating really helping it spread further and sink better into my skin, all without having to touch my face to do so! Not to mention the other positive effects of using jade in your skincare routine! The battery life lasts several days, that even after a week of using it twice a day I have yet to need to charge it! It also comes with a little stand to help make sure neither side touches any surface that could possibly hold bacteria and comes with a case that makes it easy for taking it on the go when need be! I’m honestly blown away with results and absolutely recommend this product!
**This review was collected as part of a promotion.
**This review was collected as part of a promotion.
Response from PMD BeautyBy Customer Service, September 13, 2024
Blowing people away with results is definitely a win!
Written by a customer while visiting PMD Beauty
Customer Rating
5
Facial Spa at Home
on June 11, 2024
Posted by: enthusiast1475
[This review was collected as part of a promotion.] I am always on a lookout for the lastest and the best in beauty products and read a lot about facial cleansing device. I was very excited to try pmd clean pro jade smart facial cleansing device. It has dual skincare benefits in one product. Firstly, the vibrations are very soothing. It gives the gentle massage to the face while cleaning the pores and toning the skin. Secondly, it has a jade stone with ActiveWarmth heat thearpy. Jade stone is known for anti aging benefits and also improve the absorbtion and skin elasticity. I applied moisturizer with jade stone and I got a spa like feeling. It has a nice and easy to hold handle. The build quality is also excellent. I have sensitive skin and I find this tool perfect to be added in my skincare routine. I would definitely recommend it to others looking to enhance the facial skin appearance.
**This review was collected as part of a promotion.
**This review was collected as part of a promotion.
Response from PMD BeautyBy Customer Service, September 10, 2024
Thank you for sharing your review about your experience using the PMD Clean Pro Jade, it is great to know how much you like it!
Written by a customer while visiting PMD Beauty