Customer reviews from lg.com
LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Smooth White
Average customer rating
4.2
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
27
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
4
79%of customers recommend this product.
(
30 out of
38)
Customer Reviews for LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Smooth White
Customer Rating
3
LAsted 5.5 years
on February 16, 2017
Posted by: Wib1
from Orange Park, FL
[This review was collected as part of a promotion.] Had this for 5.5 years and then the freezer and ice maker stopped working. Loved it up until then. Bought a new one in black stainless. We'll see how long this one lasts.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
on May 5, 2017
Posted by: Nurtz
from Port St Lucie, FL, United States
[This review was collected as part of a promotion.] Started having major issues with water leaking, defrosting, loss of food 3/2011. Put in new coils and compressor. Still had problems. Lost a lot of food. Just bought a new LG because I really like LG and think this was just a fluke.
Pros: Style/Design, Features/Settings, Quality, easy to use
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: mschilling
from Springfield Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have purchased 3 LG refrigerators and all have worked great.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Monica44
from Des Moines, Ia
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this thinking we would have no problems and it leaks and we cannot find anyone to fix.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 15, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Norma flo
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just love my fridge so much room and I love the lay out so organized
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Philllllly
from Las Vegas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Rotten lousy refrigerator. Compressor went bad twice in ten years, had to pay $$$$$. Never buy an LG product again.
Pros: Style/Design
Quality
1
Features
5
Value
1
Response from lg.comBy Jai., LG Social., June 6, 2023
Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
Written by a customer while visiting lg.com
Posted by: Otavalo
from Bellingham, WA
Verified Purchase:Yes
*This has been a wonderfull refer! The water filter is really advanced. The water is the best we have ever had.
* It is humongous. So far we have yet to over fill it. Even when it is mostly full, all of the contents are visible.
*The only problem is that it seems to be running all the time.
* It is humongous. So far we have yet to over fill it. Even when it is mostly full, all of the contents are visible.
*The only problem is that it seems to be running all the time.
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Paul and Maddy
from Ponte Vedra,Florida
Verified Purchase:Yes
I bought this unit 5 months ago and am very pleased with it. Since we have the craft ice we find that we rarely use the ice from the door. The unit is very smart and tells me that the ice hasn’t been used in 7 days and to throw it out and start over. It’s always correct as the ice has now formed into one big block because the door is usually left open too long when loading groceries. Our fault. It maintains the temperature as we have set it and the surface doesn’t show fingerprints. Overall, very happy with the purchase.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)
Features
5
Quality
5
Value
4