Customer reviews from dewalt.com
Dewalt - 20V MAX 10 Ah Lithium Ion Battery 2-Pack (DCB210-2)
Average customer rating
1.4
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
3
4 Stars
1
3 Stars
2
2 Stars
3
1 Star
53
13%of customers recommend this product.
(
5 out of
38)
Customer Reviews for Dewalt - 20V MAX 10 Ah Lithium Ion Battery 2-Pack (DCB210-2)
Customer Rating
1
Not a good investment
on June 24, 2024
Posted by: Rdb64
from Tx
Bought 2 mowers with 4 batteries (2 10ah each). After 3 years 3 of the batteries will not fully charge. Can only mow for about 20 minutes. Love the mower, frustrated with the batteries. Lot of money to replace might a well by a different mower. NOT DEWALT.
No, I would not recommend this to a friend.
Response from dewalt.comBy DeWalt, June 27, 2024
Hello, We appreciate your feedback and we are sorry to hear the issues that you are having with your unit. We have reached out to you via email at the address you have provided and have assisted you with this issue.
Thanks
DeWalt®
Social Media Team
Thanks
DeWalt®
Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
5
Love mine
on July 20, 2024
Posted by: HoldenL
[This review was collected as part of a promotion.] Iv had 10ah for 4-5 months and it’s been an amazing battery. I guess i got lucky but i use it all the time, rarely have to charge it.
Written by a customer while visiting dewalt.com
Customer Rating
1
Bad batteries
on May 4, 2025
Posted by: tu30
Bought a lawn mower last summer that came with these batteries and one of them stopped working within 3 months
No, I would not recommend this to a friend.
Response from dewalt.comBy DeWalt, August 25, 2025
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please contact support at WECARE@sbdinc.com if you are still in need of assistance and include a brief description of the issue.
Thanks,
DeWalt®
Social Media Team
Thanks,
DeWalt®
Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
1
Worthless
on May 17, 2025
Posted by: Ckworks
from Belgrade MT
I have six of these ten amp hour batteries. I have had all of them turned in for warranty because they won’t hold a charge strong enough to operate anything more than a flash light. They are garbage. My three amp hour batteries out perform these by ten fold or more.
No, I would not recommend this to a friend.
Response from dewalt.comBy Dewalt, Customer Service, May 20, 2025
Hello Ckworks, I appreciate your feedback on the 20V MAX* 10Ah Battery (2 Pk) DCB210-2, and I'm sorry to hear the batteries won't charge. This is not the kind of performance we expect from our products. We will be reaching out to you via email at the address you have provided to help you further.
Thanks, Andy Social Media Team.
Thanks, Andy Social Media Team.
Written by a customer while visiting dewalt.com
Customer Rating
2
Lasted three years
on May 20, 2025
Posted by: Batteries
from New Jersey
The batteries lasted three years and now will power the mower. They were great when working. I was able to cut the front and the back yard on one charge. Now they are fully charged but won't work. I used the batteries used in my power tools and they work so I know it's the batteries. Now deciding to buy new batteries or another lawn mower brand
Response from dewalt.comBy Dewalt, Customer Service, May 23, 2025
Hello valued customer appreciate your feedback on the 20V MAX* 10Ah Battery (2 Pk) DCB210-2, and I'm sorry to hear the batteries lasted three years. This is not the kind of performance we expect from our products. We will be reaching out to you via email at the address you have provided to assist you further.
Thanks, Andy, Social Media Team.
Thanks, Andy, Social Media Team.
Written by a customer while visiting dewalt.com
Customer Rating
1
Defective Battery Model
on November 21, 2025
Posted by: Dperez
from Dallas, TX
I have 2 of these and they both have a power and charging problem. I’ve had them for a few years and the first went bad last year. Dewalt did not help with replacing because I don’t have a purchase receipt. It’s pretty obvious this battery is defective. I’m slowly moving over to Milwaukee Tools from now on.
No, I would not recommend this to a friend.
Response from dewalt.comBy Dewalt, Dewalt, November 25, 2025
Hello Valued Customer. I appreciate your feedback on the DCB210-2 20V MAX* 10Ah Battery (2 Pk) and I'm sorry to hear the batteries are having issues with charging. Your satisfaction is our top priority. Someone from our customer service team will be in contact with you via the email address you provided to assist you.
Written by a customer while visiting dewalt.com