Customer reviews from dewalt.com
Dewalt - 20V MAX 10 Ah Lithium Ion Battery 2-Pack (DCB210-2)
Average customer rating
1.4
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
3
4 Stars
1
3 Stars
2
2 Stars
3
1 Star
53
13%of customers recommend this product.
(
5 out of
38)
Customer Reviews for Dewalt - 20V MAX 10 Ah Lithium Ion Battery 2-Pack (DCB210-2)
Customer Rating
1
almost useless
on September 25, 2021
Posted by: cj spag
these came with my dewalt mower and dont last more than 20min . thankfully i have plenty of 6amp flex batteries . but i have no recourse on these batteries . i would have to return the mower too .
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
1
Dissappointing performance
on September 3, 2022
Posted by: TeddyM
from Denver, CO
I bought the push mower with two batteries and had one battery failure and one battery with simply poor charge retention.
The cost to replace them is practically cost prohibitive as well. I've just been using my smaller 2Ah and 5Ah batteries to get my mowing done.
No, I would not recommend this to a friend.
Response from dewalt.comBy CS, September 9, 2022
Hi, we're sorry to hear of the trouble you are having with your DCB210-2. We would appreciate the chance to speak with and assist you. Please send us an email at wecare@sbdinc.com so that we may assist you further with this matter. Please reference ticket #5412935.
Many Thanks,
Mitzy
Social Media Rep
Many Thanks,
Mitzy
Social Media Rep
Written by a customer while visiting dewalt.com
Customer Rating
5
Great batteries!
on October 24, 2021
Posted by: Mape
from NNJ
I bought a push type lawn mover sometime spring that came with 2 of this batteries.
Even I see others having problem, luckily mines are working perfectly. I use 'em daily on the jobsite. I have a lots of DeWalt tools and they fit on almost all of them except the radio.
It's a bit bulky on the impact but it's really great for power hungry tools...
Even I see others having problem, luckily mines are working perfectly. I use 'em daily on the jobsite. I have a lots of DeWalt tools and they fit on almost all of them except the radio.
It's a bit bulky on the impact but it's really great for power hungry tools...
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
1
Batteries are terrible they send with a product my
on January 3, 2023
Posted by: Batterysucksendmebigger1
from Joplin mo
And weed eater and blower seem to be okay but the battery they send with them does not last I use a blower for 20 minutes and it was dead and the weed eater within 15 minutes and that was the two 2ah battery
No, I would not recommend this to a friend.
Response from dewalt.comBy Frank, Customer Service, January 9, 2023
Hi Valued Customer
We appreciate your feedback on the Product and are sorry to hear about the issue you are having with your product.
This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email us at wecare@sbdinc.com and reference case # 6293850. We look forward to hearing from you.
Thank you
DEWALT
We appreciate your feedback on the Product and are sorry to hear about the issue you are having with your product.
This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email us at wecare@sbdinc.com and reference case # 6293850. We look forward to hearing from you.
Thank you
DEWALT
Written by a customer while visiting dewalt.com
Customer Rating
1
20 Volt 10 amp Batteries are junk
on June 11, 2023
Posted by: TonyG
from Sidney
Bought the self propelled lawnmower April 2022. Went to use this season one of the batteries will not hold a charge at all. Mower runs fine with 2 5 amp batteries this tells me the problem is the bad 10 amp battery. Terribly frustrating and disappointing battery has a 2021 date on it. Feel like Dewalt owes me a new battery so I don’t have to pay almost half of what the mower costs for new ones. Arrrrrrrgh!
No, I would not recommend this to a friend.
Response from dewalt.comBy Michelle, DEWALT® , June 12, 2023
Hello TonyG. I appreciate your feedback on the DCB210 batteries, and I'm sorry to hear one of the batteries is no longer charging. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket #7365857 so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.
Written by a customer while visiting dewalt.com
Customer Rating
1
Battery ruins the mower experience
on June 14, 2023
Posted by: David1981
from McKinney TX
Bought a DeWALT 20V lawn mower (DCMWP233) for our small lawn. Love the mower, but one of the 10Ah batteries quit charging during the first summer. Now we try to mow with other 10Ah battery and a 4Ah battery paired up, but that doesn't work well. Too bad, because its a good mower. I'm totally in the DeWALT camp on tools, but this has been an expensive disappointment. Not sure what to do.
No, I would not recommend this to a friend.
Response from dewalt.comBy Maria, Social Media, June 15, 2023
Hello David.
I appreciate your feedback on the battery and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#7400259) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.
Thanks, Maria DEWALT
I appreciate your feedback on the battery and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#7400259) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.
Thanks, Maria DEWALT
Written by a customer while visiting dewalt.com
Customer Rating
1
Faulty batteries
on June 21, 2023
Posted by: Soo 300
from Eau Claire wi
I purchased a Dewalt mower DCMWP233 last summer. It worked great, pulled the unit out this year and found the batteries wouldn't run the mower. Chared them again and and tried them in my chain saw. Found the batteries wouldn't hold a charge and are junk. The batteries were fully charged before I stored them in the house for the winter.
No, I would not recommend this to a friend.
Response from dewalt.comBy CS, June 21, 2023
Hello.
We appreciate your feedback on the DCB210-2 and we are sorry to hear about the issues that you are having with your unit. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket 7442967 so we have all information available from your review. We look forward to hearing from you so we may assist you with a solution.
Thanks,
Jessica
DEWALT
We appreciate your feedback on the DCB210-2 and we are sorry to hear about the issues that you are having with your unit. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket 7442967 so we have all information available from your review. We look forward to hearing from you so we may assist you with a solution.
Thanks,
Jessica
DEWALT
Written by a customer while visiting dewalt.com
Customer Rating
1
New battery with mower won’t charge - frustrating
on June 4, 2022
Posted by: G123
from Louisiana
I bought the DeWalt mower and love it but one of the 10ah batteries only fully charged twice. Love the mower but not the battery.
Response from dewalt.comBy Frank, Customer Service, August 9, 2022
Hi Valued Customer
We appreciate your feedback on the Product and are sorry to hear about the issue you are having with your product.
This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email us at wecare@sbdinc.com and reference case # 5150396. We look forward to hearing from you.
Thank you
DEWALT
We appreciate your feedback on the Product and are sorry to hear about the issue you are having with your product.
This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email us at wecare@sbdinc.com and reference case # 5150396. We look forward to hearing from you.
Thank you
DEWALT
Written by a customer while visiting dewalt.com