Customer reviews from dewalt.com
Dewalt - 20V MAX 10 Ah Lithium Ion Battery 2-Pack (DCB210-2)
Average customer rating
1.4
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
4
4 Stars
1
3 Stars
2
2 Stars
4
1 Star
56
15%of customers recommend this product.
(
6 out of
41)
Customer Reviews for Dewalt - 20V MAX 10 Ah Lithium Ion Battery 2-Pack (DCB210-2)
Customer Rating
1
Bad batteries
on May 4, 2025
Posted by: tu30
Bought a lawn mower last summer that came with these batteries and one of them stopped working within 3 months
No, I would not recommend this to a friend.
Response from dewalt.comBy DeWalt, August 25, 2025
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please contact support at WECARE@sbdinc.com if you are still in need of assistance and include a brief description of the issue.
Thanks,
DeWalt®
Social Media Team
Thanks,
DeWalt®
Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
5
Love mine
on July 20, 2024
Posted by: HoldenL
[This review was collected as part of a promotion.] Iv had 10ah for 4-5 months and it’s been an amazing battery. I guess i got lucky but i use it all the time, rarely have to charge it.
Written by a customer while visiting dewalt.com
Customer Rating
1
Not a good investment
on June 24, 2024
Posted by: Rdb64
from Tx
Bought 2 mowers with 4 batteries (2 10ah each). After 3 years 3 of the batteries will not fully charge. Can only mow for about 20 minutes. Love the mower, frustrated with the batteries. Lot of money to replace might a well by a different mower. NOT DEWALT.
No, I would not recommend this to a friend.
Response from dewalt.comBy DeWalt, June 27, 2024
Hello, We appreciate your feedback and we are sorry to hear the issues that you are having with your unit. We have reached out to you via email at the address you have provided and have assisted you with this issue.
Thanks
DeWalt®
Social Media Team
Thanks
DeWalt®
Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
1
Horrible batteries
on May 20, 2024
Posted by: Sagon14
from Texas
Horrible batteries. 1 battery shows fully charged but the other one shows 1 bar anf the push mower wont start. Cant even mow half my lawn cause they die. Its like a 2 day process to just do my backyard.
Response from dewalt.comBy frank, May 21, 2024
Hello, Appreciative Customer, We appreciate your feedback on this product and I'm sorry to hear about the issue. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Thanks
DEWALT
FRANK
customer care
Thanks
DEWALT
FRANK
customer care
Written by a customer while visiting dewalt.com
Customer Rating
1
Batteries don't hold charge
on May 16, 2024
Posted by: orange
Batteries were purchased with a Lawn mower. Now they won't hold a charge. I have tons of Dewalt products and all are great, except this one. Batteries are the weak link here. Not up to Dewalt standards.
Response from dewalt.comBy frank, May 21, 2024
Hello, Appreciative Customer, We appreciate your feedback on this product and I'm sorry to hear about the issue. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Thanks
DEWALT
FRANK
customer care
Thanks
DEWALT
FRANK
customer care
Written by a customer while visiting dewalt.com
Customer Rating
3
on May 3, 2024
Posted by: Thedad
Bought the DeWalt lawn mower approximately 3 years ago. Happy with the mower but one of the DCB210 batteries stopped charging. Called the DeWalt warranty number and was disappointed that the battery was not in warranty anymore. Expired 3 months ago.
Response from dewalt.comBy DEWALT, June 18, 2024
Hello Thedad, I appreciate your feedback on the DCB210-2 20V MAX* XR® 10.0Ah Lithium Ion Battery (2 PK) and I'm sorry to hear they are no longer holding a charge and 3 months out of warranty. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Thank you, Roxy
Thank you, Roxy
Written by a customer while visiting dewalt.com
Customer Rating
1
Bad Batteries
on April 28, 2024
Posted by: Lexalot
Same problem as everyone else. One of the batteries for the mower went bad after barely one year of use. Really expected better of this company, been using their tools for years and never had these issues. Just with this lawnmower and battery set.
Response from dewalt.comBy DEWALT, May 9, 2024
Hello Lexalot, I appreciate your feedback on the DCB210-2 and I'm sorry to hear the batteries are not working. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Thank you, Roxy
Thank you, Roxy
Written by a customer while visiting dewalt.com
Customer Rating
1
on April 23, 2024
Posted by: Libby
So disappointed. I wish I did more research when deciding which brand of lawn equipment to go with. We bought this April 2023, excited about the use of the batteries for the mower, edger, and leaf blower. We only mowed the lawn a couple times before the battery life couldn’t last like it did initially; it took two full charges to mow our 1/4 acre lawn. Fast forward to April 2024, one of the batteries doesn’t work at all, even though when docked it says fully charged. Really frustrating to think about dropping a significant amount of money again just to get another battery or two that could be faulty or quit working in a year again.
Response from dewalt.comBy Thanks, Deeris DEWALT, May 8, 2024
We’re sorry to hear the DCB210-2 is batteries are no longer working. We will be reaching out to you for further assistance via the email provided.
Written by a customer while visiting dewalt.com