Customer Reviews for Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger - Green
Customer Rating
5
48v (24v x2) combo kit
on July 28, 2025
Posted by: JCM3rd
from Longwood, FL
Gender:Male
[This review was collected as part of a promotion.] I bought this combo for my son. I bought a similar 80v combo for myself about 4 months ago and it has been great.
not gonna lie the product is put together very cheap. i bought the 3 piece combo kit went to use it for the first time yesterday and the arms on the lower are broken and won't stay in the correct position bc the little piece that holds it on the side broke doesn't even thread into the piece. broke while pushing it and now just flops everywhere and can't use it. the weed eater doesn't even lock into place and just shuts off every five minutes. very poor product just stick to gas
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Care, Greenworks customer sucess, July 24, 2025
Hello Robert31245,
Thank you for your feedback, and we're truly sorry to hear about your experience with the 3-piece combo kit.
We understand how disappointing it is to encounter issues right out of the box—especially with the mower arms not staying in place and the trimmer shutting off unexpectedly. That’s certainly not the experience we want for our valued customers.
Please contact support at 1-888-909-6757 or through chats directly on our website. Thank you again for bringing this to our attention—we’d appreciate the opportunity to turn things around.
[This review was collected as part of a promotion.] I’ve owned many string trimmers over the years gas and electric the greenworks that I bought is the best by far!
[This review was collected as part of a promotion.] I've had my weed eater and blower for about 2 years now and live it. I've had zero issues just wish I had 2 batteries. So I just purchased the edger with bigger battery and came with a free drill so thats awesome. Can't wait to get it
[This review was collected as part of a promotion.] Bought this for my daughter because it does both trim and edge. I have many 24v Greenworks tools and I am very satisfied with their quality.
[This review was collected as part of a promotion.] I was surprised when I set this thing up and started using it. I figured it would do a decent job for residential trimming, but it’s much more powerful than it looks. I have used it to take down some pretty hefty weeds and it is doing a fantastic job at that as well. I’m impressed.