Customer reviews from greenworkstools.com
Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger - Green
Average customer rating
4.3
(319 Reviews)
Rating breakdown 319 reviews
5 Stars
207
4 Stars
57
3 Stars
15
2 Stars
20
1 Star
20
88%of customers recommend this product.
(
226 out of
257)
Customer Reviews for Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger - Green
Customer Rating
3
Review, not too critical I hope!
on October 9, 2018
Posted by: Frank J Kennedy
from UK England Oxfordshire
Gender:Male
I bought this string trimmer with some cash a present for my retirement from work 27 years as a power station electrical technician. It's been quite useful for my small garden at home but the battery charged light comes on a bit early to do all round and 4 paths of my alllotment, could I fit a 4Amp hr battery instead of the 2Amp hr one fitted please? Will a 4Amp hr battery fit the 2 Amp hr charger please? Or should I buy just another 2 Amp battery? The item code for the battery I've got is 29807.
Your web site gives the correct one as different number has the model changed at all please? mine has four connectors and a grey bump click button other end. The number G24 in oblong box 24V funny device LITHIUM. Greenworks tools on the side.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , October 11, 2018
Hello Frank
Thank you for taking the time to share your feedback with us. The run time for this 2Ah battery when used with this String Trimmer is up to 25 minutes, it run timer is depending on the load.
Yes, a 4Ah battery can be used with this 24V 12 inch string trimmer, this 4Ah battery will offer double the run time of model 29842. While a 2.0 battery (29842) takes about 60 minutes to fully charge from a completely discharge states and the 4.0Ah ( 29852) will take approximately 120 minutes to fully charge from a fully discharge state.
One battery powers more than 20 tools for indoor and outdoor projects. Check the battery here: https://www.greenworkstools.com/24v-battery-316
If you still have questions or just want to speak to a Greenworks product expert, please contact our Greenworks customer service department at 888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your feedback with us. The run time for this 2Ah battery when used with this String Trimmer is up to 25 minutes, it run timer is depending on the load.
Yes, a 4Ah battery can be used with this 24V 12 inch string trimmer, this 4Ah battery will offer double the run time of model 29842. While a 2.0 battery (29842) takes about 60 minutes to fully charge from a completely discharge states and the 4.0Ah ( 29852) will take approximately 120 minutes to fully charge from a fully discharge state.
One battery powers more than 20 tools for indoor and outdoor projects. Check the battery here: https://www.greenworkstools.com/24v-battery-316
If you still have questions or just want to speak to a Greenworks product expert, please contact our Greenworks customer service department at 888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Small Charger is a Let-Down
on August 14, 2018
Posted by: Johnny Deere
from Alamance, NC
I have not used battery-powered lawn tools before. The performance of the string trimmer and blower is about as expected and OK for a small residential property. The small "cell phone" looking charger is cheap and doesn't lock to battery. I recommend you get a kit with the large charger, or otherwise figure out the most economical way to get the big 29862 charger to use with your 24V tools, as you will be more satisfied.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , August 15, 2018
Hello Johnny Deere
Thank you for taking the time to post your experience for this Greenworks 24V 12" String Trimmer + 330 CFM Axial Blower Combo.
A higher voltage battery does not provide additional runtime; it offers more power and torque. Each voltage platform has its own set of interchangeable tools and batteries but is not interchangeable across different voltage platforms.
A larger amp hour (Ah) will provide more run time, and you can use a larger amp hour battery in the G-24 24v voltage platform to increase run time.
If you would like to purchase an additional charger please do not hesitate to reach out to us at 888-909-6757 or visit our website at www.greenworkstools.com to order replacement parts.
Thank you for taking the time to post your experience for this Greenworks 24V 12" String Trimmer + 330 CFM Axial Blower Combo.
A higher voltage battery does not provide additional runtime; it offers more power and torque. Each voltage platform has its own set of interchangeable tools and batteries but is not interchangeable across different voltage platforms.
A larger amp hour (Ah) will provide more run time, and you can use a larger amp hour battery in the G-24 24v voltage platform to increase run time.
If you would like to purchase an additional charger please do not hesitate to reach out to us at 888-909-6757 or visit our website at www.greenworkstools.com to order replacement parts.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Decent equipment but disappointed with battery.
on August 13, 2018
Posted by: Kate2018
from Toronto, Ontario
Have only used the tools once, but they seemed to do the job well. The trimmer was easy to work with and light. The blower nozzle felt abit cheap, but having not used one before I don't know if that is normal. It doesn't have alot of power but is good for removing the grass and dry soil from the patio. The battery lasted long enough for my small area and it really does charge quickly (less than 30 min). But I was disappointed that the 24V battery with these tools was a different 24V battery from my other greenworks tool. In the descriptions online it only indicates that the battery is a 24v lithium ion battery, not that it is different from other 24v lithium ion batteries by the same company. It did say 24v max on the box, but again it had images of the other tools I had. My dad bought a trimmer that looks the exact same as the one I have, but is apparently different, because the battery is interchangeable with my hedge trimmer.
So be very careful at checking the model number and battery of each piece of equipment you buy. They have models of each tool that uses each of the different batteries, even though they seem identical. I am very disappointed that the batteries are not the same and can't be interchanged.
So be very careful at checking the model number and battery of each piece of equipment you buy. They have models of each tool that uses each of the different batteries, even though they seem identical. I am very disappointed that the batteries are not the same and can't be interchanged.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome
on August 13, 2018
Posted by: Soaringhawk
from MI.
Impressed w/trimmer so far! Battery last a very long time before recharge is necessary
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I've been using this all summer now and I love it!
on August 10, 2018
Posted by: Smitty3006
from Hillsville VA
Gender:Male
It's hard to believe that a lightweight trimmer has so much power! It zips through the toughest grass and weeds without wearing you out. I'm not a tall person so the adjustable head makes it just right without bending over. I can use this with NO backache afterwards!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Nice lightweight tool
on August 9, 2018
Posted by: Jeeze
from Central New Jersey
Gender:Male
Works great for the light - moderate trimming i need to do.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
battery connection to tool failed
on September 9, 2017
Posted by: chrisP
from Monroe Township, NJ, United States
Gender:Male
after using it occasionally for just one month, the battery no longer connects correctly to the tool and I have to use a clamp to make it work. Disappointed
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Care, Technical Support, September 10, 2017
We apologize for your experience, Greenworks battery and charger carries a two (2) years warranty against defects in workmanship and materials. Batteries must be charged in accordance with the operator’s manuals directions and regulations in order to be valid.
Please reach out to us on info@greenworkstools.com or contact us directly at 888-909-6757 so we may investigate the issue you are experiencing.
Please reach out to us on info@greenworkstools.com or contact us directly at 888-909-6757 so we may investigate the issue you are experiencing.
Written by a customer while visiting greenworkstools.com