Customer reviews from greenworkstools.com
Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger - Green
Average customer rating
4.2
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
100
4 Stars
25
3 Stars
11
2 Stars
13
1 Star
11
88%of customers recommend this product.
(
102 out of
116)
Customer Reviews for Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger - Green
Customer Rating
2
Edge button sticks
on August 5, 2020
Posted by: Chuck1234567890
Started on day 1 of using this and the edger button sticks down. The head will not lock into a usable position. Calling customer support to see if there is an easy way for me to fix this but I steadfastly believe that this should not have occurred on day 1.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
LAST LONG ON A CHARGE
on July 15, 2020
Posted by: ROBFROMPV
from HYDE PARK NY
Gender:Male
Bought about a month ago and makes work easier without the need for cord or gas. Can use anywhere because of this
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: marcopolo
from rhode island
Gender:Male
Verified Purchase:Yes
This is well worth the price and I like using the battery for my trimmer
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: golf64
Gender:Male
Verified Purchase:Yes
very unhappy used once and now will not hold charge
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Posted by: chasA
Verified Purchase:Yes
Even in these difficult times Covid19 economy shut down ordering was easy delivery faster than I expected.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: cshomak
from Burlington NC
Gender:Female
Verified Purchase:Yes
This was my first time using a battery-powered trimmer and I love it! It's lightweight and easy to handle. The price was very reasonable, too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Small Charger is a Let-Down
on August 14, 2018
Posted by: Johnny Deere
from Alamance, NC
I have not used battery-powered lawn tools before. The performance of the string trimmer and blower is about as expected and OK for a small residential property. The small "cell phone" looking charger is cheap and doesn't lock to battery. I recommend you get a kit with the large charger, or otherwise figure out the most economical way to get the big 29862 charger to use with your 24V tools, as you will be more satisfied.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , August 15, 2018
Hello Johnny Deere
Thank you for taking the time to post your experience for this Greenworks 24V 12" String Trimmer + 330 CFM Axial Blower Combo.
A higher voltage battery does not provide additional runtime; it offers more power and torque. Each voltage platform has its own set of interchangeable tools and batteries but is not interchangeable across different voltage platforms.
A larger amp hour (Ah) will provide more run time, and you can use a larger amp hour battery in the G-24 24v voltage platform to increase run time.
If you would like to purchase an additional charger please do not hesitate to reach out to us at 888-909-6757 or visit our website at www.greenworkstools.com to order replacement parts.
Thank you for taking the time to post your experience for this Greenworks 24V 12" String Trimmer + 330 CFM Axial Blower Combo.
A higher voltage battery does not provide additional runtime; it offers more power and torque. Each voltage platform has its own set of interchangeable tools and batteries but is not interchangeable across different voltage platforms.
A larger amp hour (Ah) will provide more run time, and you can use a larger amp hour battery in the G-24 24v voltage platform to increase run time.
If you would like to purchase an additional charger please do not hesitate to reach out to us at 888-909-6757 or visit our website at www.greenworkstools.com to order replacement parts.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Decent equipment but disappointed with battery.
on August 13, 2018
Posted by: Kate2018
from Toronto, Ontario
Have only used the tools once, but they seemed to do the job well. The trimmer was easy to work with and light. The blower nozzle felt abit cheap, but having not used one before I don't know if that is normal. It doesn't have alot of power but is good for removing the grass and dry soil from the patio. The battery lasted long enough for my small area and it really does charge quickly (less than 30 min). But I was disappointed that the 24V battery with these tools was a different 24V battery from my other greenworks tool. In the descriptions online it only indicates that the battery is a 24v lithium ion battery, not that it is different from other 24v lithium ion batteries by the same company. It did say 24v max on the box, but again it had images of the other tools I had. My dad bought a trimmer that looks the exact same as the one I have, but is apparently different, because the battery is interchangeable with my hedge trimmer.
So be very careful at checking the model number and battery of each piece of equipment you buy. They have models of each tool that uses each of the different batteries, even though they seem identical. I am very disappointed that the batteries are not the same and can't be interchanged.
So be very careful at checking the model number and battery of each piece of equipment you buy. They have models of each tool that uses each of the different batteries, even though they seem identical. I am very disappointed that the batteries are not the same and can't be interchanged.
Written by a customer while visiting greenworkstools.com