Customer reviews from greenworkstools.com
Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger Included - Green
Average customer rating
4.2
(157 Reviews)
Rating breakdown 157 reviews
5 Stars
99
4 Stars
23
3 Stars
11
2 Stars
13
1 Star
11
88%of customers recommend this product.
(
102 out of
116)
Customer Reviews for Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger Included - Green
Posted by: Anonymous
from Bartow, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's great price for combo lawnmower set. After I bought it, I realized that it had only 2 batteries that only last for 30 minutes of usage. So I have to buy 2 more batteries and still have to wait for charging it. So task don't complete in one straight settings.. good for small yards..
Pros: Cost-Saver, Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rudolph
from Memphis, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The easiest set up possible and have enough battery power to mow, weed, and blow entire lawn. Powerful enough for regular grass that has not been cut in a few weeks which is all I need. Assembly was also very easy all in all took less than 10 minutes to have all the tools running.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Spring Hill, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The combo is good value for money. In one charge I was able to mow entire yard.
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Great power but line feed sucks
on March 16, 2026
Posted by: Bob89
[This review was collected as part of a promotion.] Good power and run time. 5 stars there. Line feed is 1 star. Line drops to 2 inches without feeding. Absolutely horrible. I'd buy something else after experiencing it.
Response from greenworkstools.comBy Greenworks, March 17, 2026
Hello Bob89.
We are glad to hear you are getting strong power and runtime from your 24V 12" String Trimmer/Edger, but we are sorry the line feed performance has been frustrating, that is certainly not the experience we want you to have.
Line feeding issues like you described are often related to spool setup or line advancement technique. This model uses an automatic/bump feed system, and for best results:
1. Make sure the spool is properly installed and the line is evenly wound (not crossed or too tight).
2. While trimming, lightly “bump” the head on the ground while the unit is running at full speed to advance the line.
3. Avoid letting the line get too short before feeding, as very short ends can sometimes prevent proper advancement.
4. Check that the correct line diameter is being used, as oversized or undersized line can affect feeding performance.
If the line is consistently not advancing even with proper use, the spool or feed mechanism may need inspection or replacement. Our support team would be happy to help troubleshoot further and ensure everything is functioning as intended. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are glad to hear you are getting strong power and runtime from your 24V 12" String Trimmer/Edger, but we are sorry the line feed performance has been frustrating, that is certainly not the experience we want you to have.
Line feeding issues like you described are often related to spool setup or line advancement technique. This model uses an automatic/bump feed system, and for best results:
1. Make sure the spool is properly installed and the line is evenly wound (not crossed or too tight).
2. While trimming, lightly “bump” the head on the ground while the unit is running at full speed to advance the line.
3. Avoid letting the line get too short before feeding, as very short ends can sometimes prevent proper advancement.
4. Check that the correct line diameter is being used, as oversized or undersized line can affect feeding performance.
If the line is consistently not advancing even with proper use, the spool or feed mechanism may need inspection or replacement. Our support team would be happy to help troubleshoot further and ensure everything is functioning as intended. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Garner,NC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this one in bundle and my back yard is around 2400 sqft and with single charge,I was able to do mowe,Edge trimming and blower operation. Self-propeled option is great addional of older people can do it as well.Power is enough to mowe around 5 to 6" long grass to 2 to 3" grass.
Pros: Cost-Saver, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Christiee813
from Huntington Station, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Battery life not that great, but its overall a decent product. The blower is powerful and appreciate the lawn mower drives forward without you having to push the entire thing.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, April 16, 2026
Hello Christiee813.
Thank you for your feedback. We are glad to hear you are enjoying the power of the blower and the ease of the self-propelled mower. For getting the best possible runtime out of your combo kit, a few simple adjustments can help:
1. Using standard power modes when conditions allow can extend battery life, saving higher settings for tougher jobs.
2. Mowing on a regular schedule and avoiding overly tall or wet grass reduces strain on the mower.
3. Setting a slightly higher cutting height can also improve efficiency and runtime.
4. Keeping air intakes and components clear of debris helps all tools run more efficiently.
For longer run times, this system is compatible with other Greenworks 24V batteries, so adding additional or higher-capacity batteries (such as 6.0Ah options, where available) can help you work longer without interruptions. We appreciate you taking the time to share your experience and your feedback helps us continue improving our products. If you have any additional questions about compatibility or operation, Greenworks Customer Success can be reached either via Chat on www.greenworkstools.com or by calling 1-888-909-6757, and our team will be happy to assist.
Thank you for your feedback. We are glad to hear you are enjoying the power of the blower and the ease of the self-propelled mower. For getting the best possible runtime out of your combo kit, a few simple adjustments can help:
1. Using standard power modes when conditions allow can extend battery life, saving higher settings for tougher jobs.
2. Mowing on a regular schedule and avoiding overly tall or wet grass reduces strain on the mower.
3. Setting a slightly higher cutting height can also improve efficiency and runtime.
4. Keeping air intakes and components clear of debris helps all tools run more efficiently.
For longer run times, this system is compatible with other Greenworks 24V batteries, so adding additional or higher-capacity batteries (such as 6.0Ah options, where available) can help you work longer without interruptions. We appreciate you taking the time to share your experience and your feedback helps us continue improving our products. If you have any additional questions about compatibility or operation, Greenworks Customer Success can be reached either via Chat on www.greenworkstools.com or by calling 1-888-909-6757, and our team will be happy to assist.
Written by a customer while visiting greenworkstools.com
Posted by: John 1364
from Northern NJ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pleased by the performance and power of the machines. The two batteries allowed me to mow, edge and clean up with some juice left.
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Granny Cindy
from Decatur, IL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The mower has made it where I can mow my own yard. I had lung cancer and couldn’t pull on the rope anymore.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com