Customer reviews from greenworkstools.com
Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger Included - Green
Average customer rating
4.2
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
90
4 Stars
23
3 Stars
10
2 Stars
13
1 Star
10
88%of customers recommend this product.
(
94 out of
107)
Customer Reviews for Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger Included - Green
Posted by: Anonymous
Verified Purchase:Yes
The edger was a disappointment because position of trimmer (what is to be affected by position of trimming cord) is difficult to judge. The "guard" (curved metal opposite shield) is easily knocked out of position, thus is ineffective.
I enjoy my 48V lawn mower, so the trimmer has been real disappointment.
I enjoy my 48V lawn mower, so the trimmer has been real disappointment.
Response from greenworkstools.comBy Greenworks, Customer Care, June 28, 2022
Hello Bruce Copeland,
Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and share with the relevant Greenworks team.
Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and share with the relevant Greenworks team.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I love my trimmer/edger combo!
on July 23, 2022
Posted by: Anonymous
from Sebastian, FL
Gender:Male
Quiet. Lightweight. Easy to maneuver. Easily stored. Takes up little to no space in my garage. Battery is long lasting. Easily changes from trimmer to edger and vice versa. I highly recommend the trimmer/edger combo
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jiff
Verified Purchase:Yes
Only issue is lack of battery life. Previous model had a much larger and longer lasting battery
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JMarti
from NJ
Gender:Male
Verified Purchase:Yes
Works great, very fast rotation, light and effective. I use a larger battery that came with the chainsaw.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Terrible Line Feeder
on September 28, 2022
Posted by: JLH4119
The bump feed gets stuck routinely and the strength of the tool is fairly weak. I gave it one season to win me over, but it never did. I will be purchasing a new trimmer next year.
Response from greenworkstools.comBy Greenworks, Customer Care, September 29, 2022
Hello JLH4119,
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Bump feed getting stuck, check that the guard is cleared of debris. Build up debris on the underside of the guard may prevent the line from cutting at its full potential. Ensure the cutting blade located on the underside of the guard is exposed, clean and clear of debris. If the blade is dull sharpen or replace the cutting blade. This will allow your trimmer line to work more effectively.
We hope this tip helps! If you would like us to support you before you make the decision to return it, please get in touch with us directly at 1-888-909-6757 (1-888-90WORKS). We look forward to hearing from you.
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Bump feed getting stuck, check that the guard is cleared of debris. Build up debris on the underside of the guard may prevent the line from cutting at its full potential. Ensure the cutting blade located on the underside of the guard is exposed, clean and clear of debris. If the blade is dull sharpen or replace the cutting blade. This will allow your trimmer line to work more effectively.
We hope this tip helps! If you would like us to support you before you make the decision to return it, please get in touch with us directly at 1-888-909-6757 (1-888-90WORKS). We look forward to hearing from you.
Written by a customer while visiting greenworkstools.com
Posted by: bergerhthrb7
Verified Purchase:Yes
[This review was collected as part of a promotion.] seems good but I thought the mower was self propelled so it's almost impossible for me to use due to handicaps
Response from greenworkstools.comBy Greenworks, May 6, 2024
Hello bergerhthrb7,
Thank you for choosing Greenworks for your lawn care needs. This kit is a push mower. This information can be viewed in the description and features prior to purchasing. A self-propelled lawn mower has a drive system to propel it forward while a push mower relies on manual effort to move. A self-propelled mower can climb hills with very little effort on your part, but a push mower is an affordable way to mow a flat yard.
We have product experts available to answer any questions and concerns you may have, and we will work with you to ensure that you pick the platform that best suits your needs, we are sorry we were not able to assist you prior to purchasing this kit.
Should you have any questions or warranty needs, please contact us directly through chatbot on Greenworks Tools website that will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Thank you for choosing Greenworks for your lawn care needs. This kit is a push mower. This information can be viewed in the description and features prior to purchasing. A self-propelled lawn mower has a drive system to propel it forward while a push mower relies on manual effort to move. A self-propelled mower can climb hills with very little effort on your part, but a push mower is an affordable way to mow a flat yard.
We have product experts available to answer any questions and concerns you may have, and we will work with you to ensure that you pick the platform that best suits your needs, we are sorry we were not able to assist you prior to purchasing this kit.
Should you have any questions or warranty needs, please contact us directly through chatbot on Greenworks Tools website that will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Posted by: Joelle
from Washington
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Being close to 80 the self propulsion feature is unbeatable on my hills and inclines. The blower is superb, very efficient. The trimmer works well but gets too heavy for me, not the trimmer's issue, but mine. I'm not very good with it.
Written by a customer while visiting greenworkstools.com
Posted by: Chandra
from Dallas tx
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far its good, like everything. With combo blower is not that powerfull.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com