Customer reviews from greenworkstools.com
Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger - Green
Average customer rating
4.3
(319 Reviews)
Rating breakdown 319 reviews
5 Stars
207
4 Stars
57
3 Stars
15
2 Stars
20
1 Star
20
88%of customers recommend this product.
(
226 out of
257)
Customer Reviews for Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger - Green
Posted by: Jim ol
from Burdett, ny
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to assemble, charges fairly quickly, lasts for a good amount of trimming
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not very satisfied.
on July 7, 2024
Posted by: Bill52
from Destin, FL
Gender:Male
[This review was collected as part of a promotion.] 2nd time I’ve used the unit. The charge lasted about 12 mins.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 8, 2024
Hello Bill52.
Thank you for taking the time to reach out to us. We are concerned to read you are getting approximately 12 minutes. The Run-times varies based on grass conditions and operator’s technique.
We would be happy to investigate to see whether your run time would be considered average; please start a Live Chat on www.greenworkstools.com or contact our customer support center at 1-888-909-6757.
Thank you for taking the time to reach out to us. We are concerned to read you are getting approximately 12 minutes. The Run-times varies based on grass conditions and operator’s technique.
We would be happy to investigate to see whether your run time would be considered average; please start a Live Chat on www.greenworkstools.com or contact our customer support center at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Gets the job done
on July 6, 2024
Posted by: chr1st1na
from Richmond VA
Gender:Female
[This review was collected as part of a promotion.] It does the job. My only complaint is the shield seems too small. I get a lot more grass all over me than I did with my old weedeater.
Pros: Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great investment for your backyard
on June 28, 2024
Posted by: aragk3
from Texas
Gender:Male
[This review was collected as part of a promotion.] I bought this product week ago. Very easy to assemble the edger. weightless, efficient, and cheaper.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Don’t let the ease fool ya
on June 19, 2024
Posted by: Marbar
Great weed trimmer. I am a weak 70 year old woman and have no problem getting the job done….. just saying.
Written by a customer while visiting greenworkstools.com
Posted by: Albion
from Nebraska
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is so very frustrating that the auto-feed spool does not work. Every minute or so I have to take the spool apart and feed out more line by hand. This is my second machine (acquired because the first was stolen but I still had the battery and charger pack and also the mower, which is great) and it is the same problem with the auto-feed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 22, 2024
Hello Albion,
We are sorry for your experience. The machine has an auto-feed head. If the cutting line does not automatically advance, it can be tangled or empty. 1. Start the machine and keep 3s. Release the trigger until the machine totally stops. 2. Repeat the above step until you can hear the line-cutting noise. The line will extend approximately 0.4 in. with each stop and start of the switch trigger until the line reaches the cutoff blade and the cut-off blade cuts the excess length. Do not pull or release the trigger too fast. Users can also, remove the cutting line from the spool and rewind it
The line might be twisted around the spool.
Hope these suggestion help. If you need to speak to us in more detail, please, contact us by Chat on www.greenworkstools.com or by phone at 1-888-909-6757.
We are sorry for your experience. The machine has an auto-feed head. If the cutting line does not automatically advance, it can be tangled or empty. 1. Start the machine and keep 3s. Release the trigger until the machine totally stops. 2. Repeat the above step until you can hear the line-cutting noise. The line will extend approximately 0.4 in. with each stop and start of the switch trigger until the line reaches the cutoff blade and the cut-off blade cuts the excess length. Do not pull or release the trigger too fast. Users can also, remove the cutting line from the spool and rewind it
The line might be twisted around the spool.
Hope these suggestion help. If you need to speak to us in more detail, please, contact us by Chat on www.greenworkstools.com or by phone at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Chandra
from Dallas tx
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far its good, like everything. With combo blower is not that powerfull.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Joelle
from Washington
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Being close to 80 the self propulsion feature is unbeatable on my hills and inclines. The blower is superb, very efficient. The trimmer works well but gets too heavy for me, not the trimmer's issue, but mine. I'm not very good with it.
Written by a customer while visiting greenworkstools.com