Customer reviews from greenworkstools.com
Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger - Green
Average customer rating
4.2
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
100
4 Stars
25
3 Stars
11
2 Stars
13
1 Star
11
88%of customers recommend this product.
(
102 out of
116)
Customer Reviews for Greenworks - 24V Cordless String Trimmer/Edger (Gen 2), with 2.0Ah Battery and Charger - Green
Posted by: Anonymous
from Wisconsin
Gender:Male
Verified Purchase:Yes
The trimmer itself is able to get the sections I needed cleaned up well, however the edger functionality is a little lacking. I've found that the cord doesn't reach as far as I would like it to, even on it's longest setting.
Overall a good purchase that lasts long enough to get the job done.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great weed wacker
on August 10, 2021
Posted by: Laraine
from NY
Gender:Female
This weed wacker/ lawn edger id light, easy, and does a great job!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: For the love of gardens
Verified Purchase:Yes
Great for a small yard. Easy to handle and start. I wasn’t great at edging at first but have the hang of it now and my yard looks perfectly manicured. Love the fact that it is battery operated. I have the Greenworks mower and love it. Thank you Greenworks for great products.
Written by a customer while visiting greenworkstools.com
Posted by: anonymous123
Verified Purchase:Yes
Nice lightweight tool, but the string became worn down within one use. I'm hoping that Greenworks will replace it.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 9, 2021
Hello there,
Thank you for your feedback. We are glad that you have enjoyed the performance of this tool. Please know that the string would be considered wearable and the rate at which it will need to be replaced depends on the use of the product. Wearable parts are the responsibility of the customer to replace. This unit may be rewound using a .065" trimmer line found at your local hardware store! For further discussion, please feel welcome to give us a call at 1-888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com.
Thank you for your feedback. We are glad that you have enjoyed the performance of this tool. Please know that the string would be considered wearable and the rate at which it will need to be replaced depends on the use of the product. Wearable parts are the responsibility of the customer to replace. This unit may be rewound using a .065" trimmer line found at your local hardware store! For further discussion, please feel welcome to give us a call at 1-888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great for edging sidewalks as well as tough to reach areas!
on July 28, 2021
Posted by: I do it for the dogs
from NW Arkansas
Gender:Male
Verified Purchase:Yes
Works great, pairs with my mower. Really like the swivel functionality for edging. Lightweight and effective. Battery life is more than i need.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Retired in the ADKs
from Plattsburgh, NY
Gender:Female
Verified Purchase:Yes
I absolutely LOVE this trimmer. It works much better than imagined and so much easier than my last gas trimmer. No more oil, gas problems, no pulling, much less shaking. In fact minimal hand irritation and so much more quieter than my old gas trimmer. Works fast and I get my full acre lawn worth of trimming done in a full charge. Very impressed with this and highly recommend if you are on the fence. Battery charges pretty fast right out of the box and its lighter and easier to use than traditional gas powered trimmers. Just 100% pleased.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Lennatron
Verified Purchase:Yes
Battery powered is the way to go. It goes through everything.
Written by a customer while visiting greenworkstools.com
Posted by: BruceL
from Michigan
Gender:Male
Verified Purchase:Yes
Not the easiest tool to use. You really need a second battery, because it doesn't last as-long-as advertised. Disappointed because of this.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 15, 2021
Hello BruceL,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this String Trimmer.
It is important to adjust your trimming techniques to make the most out of the battery life. This unit is advertised as running up to 40 minutes with a fully charged 2Ah battery, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few tips to help achieve the optimal run time.
Cut with the bare tip of the line because this is the section which moves at the highest speed. Do not let the line slap into grass. Ease the line into grass, bit by bit. You should not allow all the line to meet the grass as this will tend to slow it down causing it to lose momentum and it will not do a good job of cutting.
Remember to always have the guard and the metal flower guide on while using the trimmer. This will prevent the line from snapping off and going back into the spool housing.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this String Trimmer.
It is important to adjust your trimming techniques to make the most out of the battery life. This unit is advertised as running up to 40 minutes with a fully charged 2Ah battery, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few tips to help achieve the optimal run time.
Cut with the bare tip of the line because this is the section which moves at the highest speed. Do not let the line slap into grass. Ease the line into grass, bit by bit. You should not allow all the line to meet the grass as this will tend to slow it down causing it to lose momentum and it will not do a good job of cutting.
Remember to always have the guard and the metal flower guide on while using the trimmer. This will prevent the line from snapping off and going back into the spool housing.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com