I’ve had the 40v GMax string trimmer for close to 3 years and the line will not advance any longer. Can this be repaired or am I stuck having to purchase another trimmer? It worked great when it was working properly. I have a gas trimmer for over 10 years but it became too difficult to start with my bad shoulder.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 7, 2022
Hello Riverviewyards,
We're sorry to hear about your experience when using the string trimmer. It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
I'm never going back to gas. The works every time I need it and no maintenance but refilling the string. Batteries last long enough for me to cut about 1/4 acre non stop as long as I don't let the grass get too long. Very happy with the purchase.
Saw the 1 battery products used on his Old House and they were just what I'was waiting 4 - . Products that actually worked had power and interchangeable batteries. I was tired of having so many batteries to keep up with and store thank you Green Works I had previously used other products from Greenworks however oh, these lightweight One battery powerful tools make my yard work a lot efficient and easier and they make life easier and that's what it's all about. Now my service dog Sister Mary Louise and I have more play time