Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 16" Brushless String Trimmer, 0.095" Dual Line, (2) 4.0Ah Batteries, 100W Type-C Charger
Average customer rating
4.4
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
46
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
6
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Greenworks - 48V (24V x 2) 16" Brushless String Trimmer, 0.095" Dual Line, (2) 4.0Ah Batteries, 100W Type-C Charger
Posted by: Greenman1
from West Valley, Utah
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent performance and long duration per charge.Very impressed! Only improvement would be to make the trimmer head adjustable angle, to make vertical trimming easier. But otherwise, a great design.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Out of Gas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I shudder to say how many trimmers I've been through over the years, gas ane battery, heavy duty and string. My new Greenworks has the sweetest balance of ease and efficiency, more powerful than I expected from its slim profile. It's second only to my mower as my favorite Greenworks tool.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Herb65
from Denver
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Convenient string. Po it in an go. Strong stuff that last a long time
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not what they are cracked up to be.
on November 7, 2023
Posted by: Retirednavy
Gender:Male
I bought this trimmer about 6 months ago because my friends said how great it was. I've used it maybe 8-10 times. It takes about 45 mins to trim my yard and I always put the batteries on the charger for an hour every time after I'm done. It won't do anything right now. Both batteries say they are charged and if I put them in the charger the lights say the batteries are good. What a joke. I don't want to spend more money to buy another battery just in case 1 is "bad" Never again Greenworks.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 8, 2023
Hello Retirednavy,
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out. 1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged. 2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. Should you continue to experience a problem with the battery and charger, please contact us at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools com. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out. 1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged. 2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. Should you continue to experience a problem with the battery and charger, please contact us at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools com. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Has all the features as a professionals use.
on October 19, 2023
Posted by: crazchad24
from Port Richey, Florida
Gender:Male
This tremor is so awesome I have purchased three of them!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Does fit STF 309
on September 5, 2023
Posted by: BVM1
from Milwaukee
Fits STF 309. Works well easy to install. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
DO NOT WASTE YOUR MONEY
on July 25, 2023
Posted by: Neverbuythisjunk
from Kansas City MO
Gender:Female
Please do not waste your money on this! First, when it arrived 2 of the batteries didn't work and had to be replaced. The problem is, the batteries only last about 10 to 15 minutes. I can't even mow my entire yard with out it taking 4 days because I can only mow about a quarter before the batteries die and then have to charge for 24 hours before they can be used again. My lot is less than a quarter acre. Terrible customer service, absolutely worthless lawn mower. Do not waste your money on this unless you only have a 6 inch strip of grass to mow.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , July 25, 2023
Hello Neverbuythisjunk,
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Our 24V line is ideal for light-duty work. The higher the voltage on a product, the more power you will receive and the heavier job you'll be able to tackle. With a higher voltage does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job.
We have product experts available to answer any questions and concerns you may have, and we will work with you to ensure that you pick the platform that best suits your needs! For further discussion, do not hesitate to contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Our 24V line is ideal for light-duty work. The higher the voltage on a product, the more power you will receive and the heavier job you'll be able to tackle. With a higher voltage does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job.
We have product experts available to answer any questions and concerns you may have, and we will work with you to ensure that you pick the platform that best suits your needs! For further discussion, do not hesitate to contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Jacksonville, FL
Verified Purchase:Yes
We bought this as a gift for our son. He said the mower along with the weed eater and blower work great! We will visit him soon and will try it out as well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com