Customer reviews from frigidaire.ca
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.4
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
96
4 Stars
31
3 Stars
7
2 Stars
2
1 Star
9
88%of customers recommend this product.
(
119 out of
136)
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
1
Garbage
on June 23, 2025
Posted by: Uxbridge
Do not buy this freezer, after 2 years they just told me its un repairable and I have to buy a new one. What a waste of money
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, June 24, 2025
Thank you for sharing your experience, and we sincerely apologize for the frustration this situation has caused you. We understand how disappointing it is when an appliance no longer functions as expected, especially after investing in it.
While we strive to design durable products, we understand that, in some cases, issues can arise as the appliance ages. If the unit is no longer repairable, we deeply regret that this was the outcome for you, and we can imagine how disappointing it must be to face the need for a replacement.
I can see that you have been assisted by one of our customer service representatives toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
While we strive to design durable products, we understand that, in some cases, issues can arise as the appliance ages. If the unit is no longer repairable, we deeply regret that this was the outcome for you, and we can imagine how disappointing it must be to face the need for a replacement.
I can see that you have been assisted by one of our customer service representatives toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge
on April 30, 2025
Posted by: j1234
Very happy with purchase. Compact but still spacious. Using for drinks. Love all the shelves and the drawers at the base. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Freezer
on April 11, 2025
Posted by: SKKK
So far so good, nice clean look. We replaced the older version with the new version. Unfortunately, had to do fridge and freezer as the sizes changed some.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love this Freezer, but make sure to put a filter on the water to make the ice taste good
on April 7, 2025
Posted by: JennyC
I can't believe I finally have enough room in my freezer! After 25 years of having too small a freezer I got this freezer, the fridge that matched, and the trim kit that paired them and it looks amazing. Had them add the water filter though, don't need my ice cubes tasting weird!
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, April 7, 2025
Hi, Jenny. That's awesome! It must feel so good to finally have that extra space in the freezer after all those years of managing with a smaller one. The matching fridge and trim kit sound like a perfect upgrade! And adding the water filter is such a smart choice for perfect-tasting ice cubes. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Performance and Design
on March 25, 2025
Posted by: JohnL
I appreciate the spaciousness, efficient organization, and features like frost-free operation and adjustable shelves. The upright freezer has ample storage, an efficient layout, quiet operation, and bright interior lighting, enhancing user convenience.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 26, 2025
Hi, John. Thank you for taking the time to share your experience! We're thrilled to hear that you're enjoying the spacious design, efficient organization, and convenient features of your upright freezer. It's great to know that the frost-free operation, adjustable shelves, and bright lighting are making a difference in your daily use.
Your feedback is truly appreciated, and we’re glad our product meets your expectations. If you ever need any assistance or have further insights to share, please don’t hesitate to reach out via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Your feedback is truly appreciated, and we’re glad our product meets your expectations. If you ever need any assistance or have further insights to share, please don’t hesitate to reach out via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Awesome
on March 13, 2025
Posted by: Sham19
Not as deep as stand alone freezers but it’s massive and practical and stores all our needs for a family of 4.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Everything is visible
on March 6, 2025
Posted by: MaryAnne
I love how this freezer is large but shallow, allowing you to see everything at a glance. It looks great with the matching fridge.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, March 6, 2025
Thank you so much for the 5-star rating! We're thrilled to hear that you had a great experience with our product. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Best Freezer
on March 4, 2025
Posted by: Lidadjcr
I bought the set and they are better than I expected. No regrets!
I love my fridge and freezer!
I love my fridge and freezer!
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, March 5, 2025
Hello Lidadjcr!
Thank you for your wonderful feedback! We're thrilled to hear that your Frigidaire 19 Cu. Ft. Single-Door Freezer and its matching refrigerator have exceeded your expectations. It's great to know that you’re loving your new appliances!
If you ever have any questions or need assistance,please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352
Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Sam
Thank you for your wonderful feedback! We're thrilled to hear that your Frigidaire 19 Cu. Ft. Single-Door Freezer and its matching refrigerator have exceeded your expectations. It's great to know that you’re loving your new appliances!
If you ever have any questions or need assistance,please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352
Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Sam
Written by a customer while visiting frigidaire.ca