Customer reviews from frigidaire.ca
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.4
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
96
4 Stars
31
3 Stars
7
2 Stars
2
1 Star
9
88%of customers recommend this product.
(
119 out of
136)
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
2
Disappointing
on July 19, 2026
Posted by: Ontario resident
I purchased the replacement fridge freezer combo from Electrolux. The new version is super cheap. I dropped a frozen on the bottom of freezer the first day I had the freezer and the plastic broke. All casings and drawers are now really thin and fragile. From the outside, unit looks great.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 22, 2026
Hi Ontario resident, thank you for taking the time to share your feedback. We're sorry to hear that your Frigidaire Single-Door Freezer did not meet your expectations. We understand how disappointing it must have been to experience damage to the interior plastic components so soon after installation, especially when you were expecting the same quality as your previous unit.
We appreciate your comments regarding the durability of the interior components, as well as your positive remarks about the exterior design. Feedback like yours is valuable and helps us better understand our customers' experiences and identify opportunities for improvement.
If you would like us to review the damaged component or discuss available replacement parts or service options, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
We appreciate your comments regarding the durability of the interior components, as well as your positive remarks about the exterior design. Feedback like yours is valuable and helps us better understand our customers' experiences and identify opportunities for improvement.
If you would like us to review the damaged component or discuss available replacement parts or service options, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great freezer
on July 14, 2026
Posted by: DeaH
Great storage and features . Glad we purchased this freezer
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, July 16, 2026
Hi, DeaH! Thank you for your kind feedback! We're delighted to hear you're enjoying the storage capacity and features of your Frigidaire freezer. It's wonderful to know you're happy with your purchase. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Works as expected
on July 10, 2026
Posted by: Voodoo homeowner
This is a warranty replacement for a defective unit of the same model. It works as expected the warranty service and replacement service by Frigidaire are easy to deal with. Many thanks.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 13, 2026
Hi Voodoo homeowner!
Thank you for taking the time to share your feedback with us. We're glad to hear that your replacement freezer is working as expected and that your warranty and replacement experience with our team was smooth and helpful.
We truly appreciate your patience and are grateful for the opportunity to support you. Thank you for choosing Frigidaire, and we’re happy to know your new freezer is meeting your needs.
If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We're glad to hear that your replacement freezer is working as expected and that your warranty and replacement experience with our team was smooth and helpful.
We truly appreciate your patience and are grateful for the opportunity to support you. Thank you for choosing Frigidaire, and we’re happy to know your new freezer is meeting your needs.
If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
nice looking freezer
on July 2, 2026
Posted by: Anonymous
very big, nice looking, clean, lots of room and space for storage
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, July 6, 2026
Hello there, Chrislloydjones! Thank you for sharing your feedback! We're delighted to hear that you're enjoying your new Frigidaire freezer. It's great to know you appreciate its clean, attractive design and the spacious interior with plenty of room for all your storage needs. We're happy it's been a great addition to your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it!!
on July 1, 2026
Posted by: Anonymous
I bought my freezer 6 months ago and love it. Have had no problems at all.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 6, 2026
Hi there. Thank you for your feedback! We’re so glad to hear your Frigidaire freezer has been working well for you over the past 6 months with no issues. We appreciate you choosing Frigidaire and hope it continues to serve you reliably for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Freezer
on June 14, 2026
Posted by: KBL8
We do like the freezer. It could have come with another shelf. Also we are currently waiting for it to be serviced due to the door always thinking it is open. So it beeps which is very annoying.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 15, 2026
Hi KBL8,
Thank you for sharing your feedback. We’re glad to hear you like the freezer overall, though we understand your desire for additional shelving and how frustrating the door alarm issue has been. We can see that you are currently working with our Consumer Care team regarding the service needed for your appliance, and we appreciate your patience while this matter is being addressed.
If you need any additional assistance, please continue working with our Consumer Care team or contact us via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you like the freezer overall, though we understand your desire for additional shelving and how frustrating the door alarm issue has been. We can see that you are currently working with our Consumer Care team regarding the service needed for your appliance, and we appreciate your patience while this matter is being addressed.
If you need any additional assistance, please continue working with our Consumer Care team or contact us via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Best shelf and lighting configuration
on April 25, 2026
Posted by: ChaterFL
Love the look and lighting of the new freezer. Looks much better than my last freezer
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, April 27, 2026
Hi there. Thank you for your feedback!
We’re glad to hear you love the look and lighting of your new Frigidaire freezer and that it’s an upgrade from your previous one. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re glad to hear you love the look and lighting of your new Frigidaire freezer and that it’s an upgrade from your previous one. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great Freezer!
on April 1, 2026
Posted by: Retired13
I love the look, but especially the room inside. The buckets, shelves and door bins are much more efficient than most of the higher priced fridge/freezer units. 2 things about the freezer I am not fond of is the ice maker, while it makes great pyramid icecubes, the bottom of the ice bucket tends to freeze together in a lump. The other is the fill and fall function of the ice maker is quite loud.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, April 3, 2026
Hi Retired13,
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the spacious design of your Frigidaire fridge/freezer, including the efficient buckets, shelves, and door bins. We appreciate your notes about the ice maker and its sound, as well as the ice clumping in the bucket. For any questions, troubleshooting, or assistance in the future, please don’t hesitate to reach out via live chat at Frigidaire.ca or by phone at 1‑800‑265‑8352 (Monday – Friday, 8:30 am – 8 pm ET).
— Reed
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the spacious design of your Frigidaire fridge/freezer, including the efficient buckets, shelves, and door bins. We appreciate your notes about the ice maker and its sound, as well as the ice clumping in the bucket. For any questions, troubleshooting, or assistance in the future, please don’t hesitate to reach out via live chat at Frigidaire.ca or by phone at 1‑800‑265‑8352 (Monday – Friday, 8:30 am – 8 pm ET).
— Reed
Written by a customer while visiting frigidaire.ca