Customer reviews from frigidaire.ca
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.4
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
96
4 Stars
31
3 Stars
7
2 Stars
2
1 Star
9
88%of customers recommend this product.
(
119 out of
136)
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
1
Terrible service
on September 4, 2021
Posted by: Dan27
I bought this last December. It has not worked a day since we owned it. The repair man they use for there warranty keeps telling me that the freezer is a lemon and will break 5 minutes after he leaves. This freezer has never worked and the first year warranty is almost up. I called electrolux 15 times and can never get through. They have changed every light 6 times they have changed the motherboard….. trans global said they submitted the file 4 times, goemans said they submitted the file 8 times….. it still does not work
No, I would not recommend this to a friend.
Response from frigidaire.caBy R'Shaye, Online Outreach Specialist, September 7, 2021
Hi,
We understand your frustrations and apologize for your experience with your freezer. Rest assured, we are here to help resolve this matter. After reviewing your account information, we are happy to see we are working toward a resolution. Feel free to reconnect with us through phone should you need additional assistance. You can reach our Customer Care Team at 1-800-265-8352 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
We understand your frustrations and apologize for your experience with your freezer. Rest assured, we are here to help resolve this matter. After reviewing your account information, we are happy to see we are working toward a resolution. Feel free to reconnect with us through phone should you need additional assistance. You can reach our Customer Care Team at 1-800-265-8352 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.ca
