We have only used this waffle maker once, so I am hoping that the next time will go better. Having followed all directions, we found that the waffles stuck a bit and cooked unevenly. The machine is a bit wobbly where it connects top to bottom.
I gave 4 stars because of one "flaw". The lid isn't heavy enough and/or is doesn't latch down. I feel the spread and cooking would be more even if the afore mentioned was added. I like the different options for doneness, as I prefer my waffles on the crisper side. Overall a good little waffle maker, and well worth the money.
I have bought 3 of these waffle makers over the last few months. I returned one because the knob in the front to manage the cook time seemed loose when I opened it. I ended up keeping 2 waffle makers. One of them still has a super loose knob that nobody dares touch. The other one broke off. I had one of these in the past that lasted for a long time. Done trying. Quality has definitely changed.
Price to function is a great value. Waffle cooks up crispy on the outside. I used setting on '3' and it was perfect. On the first use, oil the grills so that the waffle doesn't stick. If it does, just gently work the waffle at the edges to loosen it. Also, I found that 1/2 cup of the batter was too much and caused the waffle to overflow. So, cut back to 1/4 c or 1/3 c. It cooks quickly and browns evenly. I'm very happy with this purchase.