Customer reviews from tcl.com
TCL - 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner - White
Average customer rating
4.7 out of 5
4.7
(124 Reviews)
Open Ratings Snapshot
Rating breakdown 124 reviews
5 Stars
103
4 Stars
16
3 Stars
1
2 Stars
2
1 Star
2
95%of customers recommend this product. 
(
21 out of 22
)
Best Buy Privacy Policy
Customer Reviews for TCL - 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner - White
Customer Rating
4 out of 5
4
Chills well
on May 3, 2024
Posted by: amandas1182
[This review was collected as part of a promotion.] It is still a bit cold where I am, so I have not had an opportunity to cool a hot room. But I did a short test and it cooled down pretty quickly. I have an older house, and have a big lip on my window. So the unit doesn't sit well or steady. I am going to have to put a support under it, but I will figure it out. Otherwise, I love it and can't wait to use it this summer.
Response from tcl.comBy Brandon TCL Customer SupportMay 3, 2024
Thank you for your review! We are very happy that you are enjoying your AC. Hope that you are able to sit back, relax, and stay cool to beat the heat! At TCL we strive to help our customers have a great experience.
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5 out of 5
5
Tech forward ac
on May 1, 2024
Posted by: younqnance
[This review was collected as part of a promotion.] I received this ac for free in exchange for my honest review. I was so thrilled to get this ac Unit just in time for the summer heat. I previously had a portable one that only managed to cool my living room. This was a great addition for my bedroom so I could finally catch a good cool nights rest without having to hear the neighbors outside. I was blown away at the smart capabilities and how user friendly it is. I have a new perspective on the tcl brand now as well. I would def recommend this to anyone wanting a new ac Unit!
Response from tcl.comBy Brandon TCL Customer SupportMay 2, 2024
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5 out of 5
5
Great ac unit
on April 29, 2024
Posted by: jessicat416
[This review was collected as part of a promotion.] I was incentivized with this great ac system it took me about 20 minutes to install it was super easy very good instructions energy efficient cools super fast not to noisy loads of great smart features everything I would look for in a ac unit !! The filter is easy to clean
Response from tcl.comBy Brandon TCL Customer SupportApril 30, 2024
Thank you for your review! We are very happy that you are enjoying your AC. Hope that you are able to sit back, relax, and stay cool to beat the heat! At TCL we strive to help our customers have a great experience.
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5 out of 5
5
Easy to use
on April 29, 2024
Posted by: stylisterikawithak
[This review was collected as part of a promotion.] Easy installation, not particularly loud, works great to cool the back of the house, beyond happy with the A/C. Can in at the perfect time for a hot NY summer!
Response from tcl.comBy Brandon TCL Customer SupportApril 30, 2024
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
3 out of 5
3
Too heavy for my window
on April 28, 2024
Posted by: abbyk70
[This review was collected as part of a promotion.] I was so excited about receiving this AC from Influenster, but it ended up being way too heavy for me to use in my apartment. It fit in the window width-wise, but it was so deep that I would have needed a shelf or other support for it on the otherwise and I was unable to build something to support it. So unfortunately, I can’t even comment on how it works. I’m quite disappointed, but this just wasn’t the right unit for me. It looks nice and I was excited about the smart features.
Response from tcl.comBy Brandon TCL Customer SupportMay 1, 2024
Hi Abby, thank you for taking the time to provide us with your feedback. Our H12W35W window air conditioner and accessories were designed to be installed in a standard window frame without any additional supports as long as it is installed according to the instructions found in the user's manual. If you have any doubts or concerns, you should consult with a professional to provide guidance and assistance. For any concerns with the unit itself please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We hope this helps!
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5 out of 5
5
Amazing
on April 24, 2024
Posted by: suzanneo9
[This review was collected as part of a promotion.] This air conditioner is so good. It will be really hot in my place but once I turn this on, it immediately gets cold and it’s like I was never hot to begin with . Definitely recommend
Response from tcl.comBy Brandon TCL Customer SupportApril 25, 2024
Thank you for your review! We are very happy that you are enjoying your AC. Hope that you are able to sit back, relax, and stay cool to beat the heat! At TCL we strive to help our customers have a great experience.
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5 out of 5
5
Quiet and efficient
on April 24, 2024
Posted by: charlottef51
[This review was collected as part of a promotion.] Small air conditioner so it does a good job of cooling a small room. It’s very quiet which is great and has multiple settings to get the exact amount of cooling you want.
Response from tcl.comBy Brandon TCL Customer SupportApril 24, 2024
Thank you for your review! We are very happy that you are enjoying your AC. Hope that you are able to sit back, relax, and stay cool to beat the heat! At TCL we strive to help our customers have a great experience.
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
4 out of 5
4
Works amazing
on April 16, 2024
Posted by: omarm17
[This review was collected as part of a promotion.] I just installed this AC yesterday and it works amazing, my room now it's cold and refreshing, the best part , the ac not to big and easy to install. Thanks influenster
Response from tcl.comBy Brandon TCL Customer SupportApril 16, 2024
Thank you for your review! We are very happy that you are enjoying your AC. Hope that you are able to sit back, relax, and stay cool to beat the heat! At TCL we strive to help our customers have a great experience.
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
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