Customer reviews from oster
Oster - 10 Function Air Fryer Oven, Toaster Oven, Countertop Oven 2210052 - Stainless Steel
Average customer rating
4.8
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
166
4 Stars
29
3 Stars
4
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Oster - 10 Function Air Fryer Oven, Toaster Oven, Countertop Oven 2210052 - Stainless Steel
Customer Rating
1
Planned obsolescence
on March 12, 2026
Posted by: JEK1
Gender:Male
I purchased the black model one year and three weeks ago and now it has totally stopped working. The timer dial was always hard to turn and often took both hands to turn. a little over a month ago the on light stopped working and now nothing works. It certainly feels like planned obsolescence since the warranty expired three weeks ago.
Response from osterBy Customer Care, March 12, 2026
Hello, thank you for sharing your experience with the Oster® 10-Function Air Fryer Oven. We’re really sorry to hear that your unit has stopped working and that the timer dial and indicator light gave you trouble.
The timer dial should turn smoothly with one hand, so the stiffness you described isn’t typical of how the control is designed to function. In some cases, wear in the mechanical timer or internal switch can cause both the dial resistance and the indicator light to stop functioning properly over time. When that component fails, it can also prevent the oven from powering on.
We understand how frustrating it must feel that this occurred just after the warranty period, and we want to reassure you that our products are not designed with planned obsolescence in mind. Our appliances go through durability and safety testing to meet performance standards, and many customers use their ovens for several years.
Even though your warranty has recently expired, our customer care team would consider the warranty options. In some cases, we’re able to offer troubleshooting guidance or a courtesy resolution depending on the situation. If you haven’t already, please contact Oster Consumer Support and have the model number and approximate purchase date available so they can review your case.
If you need further assistance, please reach out to us via the Contact Us form on our official Oster website https://www.oster.com/support/contact-us. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time. We look forward to assisting you!
Thank you, and please stay safe!
Oster Consumer Care
The timer dial should turn smoothly with one hand, so the stiffness you described isn’t typical of how the control is designed to function. In some cases, wear in the mechanical timer or internal switch can cause both the dial resistance and the indicator light to stop functioning properly over time. When that component fails, it can also prevent the oven from powering on.
We understand how frustrating it must feel that this occurred just after the warranty period, and we want to reassure you that our products are not designed with planned obsolescence in mind. Our appliances go through durability and safety testing to meet performance standards, and many customers use their ovens for several years.
Even though your warranty has recently expired, our customer care team would consider the warranty options. In some cases, we’re able to offer troubleshooting guidance or a courtesy resolution depending on the situation. If you haven’t already, please contact Oster Consumer Support and have the model number and approximate purchase date available so they can review your case.
If you need further assistance, please reach out to us via the Contact Us form on our official Oster website https://www.oster.com/support/contact-us. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time. We look forward to assisting you!
Thank you, and please stay safe!
Oster Consumer Care
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