Customer reviews from frigidaire.com
Frigidaire - FHWC064TE1 Window Air Conditioner, 6000 BTU - WHITE
Average customer rating
4.5
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
105
4 Stars
34
3 Stars
5
2 Stars
1
1 Star
6
Customer Reviews for Frigidaire - FHWC064TE1 Window Air Conditioner, 6000 BTU - WHITE
Customer Rating
5
Would buy it again.
on June 24, 2025
Posted by: Tinarudyblueryes
[This review was collected as part of a promotion.] It’s a nice unit that does the job!
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 26, 2025
Hi Tinarudyblueryes! Thank you for the great feedback! We're glad to hear your window AC unit is working well for you. If you ever need assistance or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432. We're always here to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 23, 2025
Posted by: La Boca
[This review was collected as part of a promotion.] Excellent product for the space it occupies.i will gladly recommend to family and friends.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 23, 2025
Thank you for the great recommendation! We’re so glad to hear our air conditioner fits your space perfectly and is working well for you. Your support means a lot to us, and we appreciate you spreading the word to family and friends! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy Cool Customer
on June 22, 2025
Posted by: Janet2025Kai
[This review was collected as part of a promotion.] Presently enjoying the absolutely best air conditioner from Frigidaire! It's Sunday, 90 degrees out and I am lucky to have a cool, comfortable, quiet, amazing air cooling conditioner to help make my day absolutely amazing! It'll be great to enjoy this all summer long! It is well made, a higher quality than others so I know I can count on it to work for a few summers! Great job Frigidaire! Please continue making high quantity products!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 20, 2025
Posted by: ja8475
[This review was collected as part of a promotion.] So far, so good. It is definitely quieter than our previous units and does a good job cooling. It does take a bit of time to cool down my room (150 sq ft) but we are using the air filter as well which might play a role. But room does get cool.
The display is difficult to see in the daytime from across the room as it is a white light on white background. The remote also doesn't display anything digitally, which would have been very helpful to determine what the unit's temp is set to and what other settings the unit is currently on.
The display is difficult to see in the daytime from across the room as it is a white light on white background. The remote also doesn't display anything digitally, which would have been very helpful to determine what the unit's temp is set to and what other settings the unit is currently on.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good slim AC
on June 20, 2025
Posted by: AC purchaser
[This review was collected as part of a promotion.] The AC is very slim in the front which makes me able to close my 2nd window (installed for soundproofing). It was louder than I thought it would be and is not the quietest AC I own. It is working ok after 2 weeks.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 20, 2025
Thanks for your honest feedback! It’s great to hear the slim design helped with your window setup—that’s a smart way to balance cooling and soundproofing. Sorry to hear it’s a bit louder than you expected, though. We appreciate you giving it a try and hope it continues to keep you comfortable. If the noise becomes more of an issue or you have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 17, 2025
Posted by: juliia
[This review was collected as part of a promotion.] Easy to install and is working great. Great price for the quality.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on June 17, 2025
Posted by: DiltsS
[This review was collected as part of a promotion.] Easy to install and set up! Very satisfied!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisiest AC I have ever owned
on June 14, 2025
Posted by: Ron USN
Replaced quiet GE AC with this one. It is in a bedroom where I watch TV, occasionally talk on phone and sleep. Unable to do any with this AC, this unit roars. Tried different Modes (Cool/Eco) and Fan (Low to Auto) speeds but this is the nosiest AC I have owned in 40 years. Returning today.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 16, 2025
Thank you for sharing your experience, Ron USN. We’re sorry to hear that the replacement unit hasn’t met your expectations, especially in such an important space like your bedroom, where peace is essential for rest, conversations, and relaxation.
Here are a few troubleshooting steps that might help:
Ensure Proper Installation: Sometimes, noise issues are caused by loose panels or improper installation. Please check that the unit is securely and evenly installed in the window and isn’t vibrating against the frame or sill.
Inspect for Obstructions: Make sure there’s no debris or blockage around the fan or vents that might be contributing to the noise.
Level the Unit: An unlevel unit can cause the compressor to operate louder than usual. Using a level to ensure it sits properly can sometimes reduce noise.
Compressor vs. Fan Noise: If the loudest noise occurs during cooling cycles, it could be the compressor. Some units are naturally louder, but if the fan is loud even on “Low” or “Auto,” the motor might be unusually noisy or defective.
If you’ve already tried these steps and are still dealing with a disruptive level of noise, returning the unit is completely understandable. We may also recommend setting up a service appointment to have a technician inspect it.
If you have further questions or would like additional assistance, feel free to reach out to us via Live Chat on our website or call our Customer Support at 1-800-374-4432, available Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope to resolve this to your satisfaction.
– Maico
Here are a few troubleshooting steps that might help:
Ensure Proper Installation: Sometimes, noise issues are caused by loose panels or improper installation. Please check that the unit is securely and evenly installed in the window and isn’t vibrating against the frame or sill.
Inspect for Obstructions: Make sure there’s no debris or blockage around the fan or vents that might be contributing to the noise.
Level the Unit: An unlevel unit can cause the compressor to operate louder than usual. Using a level to ensure it sits properly can sometimes reduce noise.
Compressor vs. Fan Noise: If the loudest noise occurs during cooling cycles, it could be the compressor. Some units are naturally louder, but if the fan is loud even on “Low” or “Auto,” the motor might be unusually noisy or defective.
If you’ve already tried these steps and are still dealing with a disruptive level of noise, returning the unit is completely understandable. We may also recommend setting up a service appointment to have a technician inspect it.
If you have further questions or would like additional assistance, feel free to reach out to us via Live Chat on our website or call our Customer Support at 1-800-374-4432, available Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope to resolve this to your satisfaction.
– Maico
Written by a customer while visiting frigidaire.com