Customer Reviews for Frigidaire - FHWC064TE1 Window Air Conditioner, 6000 BTU - WHITE
Customer Rating
3
Noisy but cools down my room
on September 11, 2023
Posted by: khh27
[This review was collected as part of a promotion.] Although the unit is quite noisy, I appreciate the many different modes it can be set to. I wish I had gotten the 8,000 BTU as it might have cooled more of my space.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 12, 2023
We want to personally thank you for sharing your important quality concerns and experiences with us. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. To ensure that your unit is working as it should, you might want to check the normal operating sound on page 7 of the Complete Owner's Guide manual for the noise concern. If you have any additional suggestions, comments, or concerns, please let us know. You can contact us by live chat or by phone at 1-800-944-9044. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will dive right in. -Rox
[This review was collected as part of a promotion.] I purchased this Frigidaire window air conditioner to replace one that no longer worked. This is my 4th window unit and it is by far the quietest one. Cools the room very well. I only wish they would ask for reviews after a year and you can truly try it out.
[This review was collected as part of a promotion.] Blower blows so slow. I can blow more air out of my mouth. Only 1.5 yrs old
Response from frigidaire.comBy Rowena , Online Outreach Specialist, September 11, 2023
Hello! We are sorry your experience didn’t match your expectations with your air conditioner. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] I really like this unit and cools my 200 s. ft. bedroom down quick. Runs quiet and holds temp . Will be just right when we have our next storm here in La.
[This review was collected as part of a promotion.] does not get as cold as my two other frigidaire air conditioners.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, September 1, 2023
Hello! We are sorry your experience didn’t match your expectations with your air conditioner. If your room does not feel cold enough, room temperature below 60°F (16°C). Cooling may not occur until room temperature rises above 60°F (60°F) further more, Temperature sensing element touching cold coil, located behind air filter. To resolved this, you may straighten away from coil. Also, listen for compressor to restart when set in the COOL mode. Compressor shut-off by changing modes. Wait approximately 3 minutes and listen for compressor to restart when in the COOL mode. If the issue persist, please contact us via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help.