Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(822 Reviews)
Rating breakdown 822 reviews
5 Stars
448
4 Stars
212
3 Stars
83
2 Stars
20
1 Star
59
84%of customers recommend this product.
(
561 out of
670)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5
Nice washer/dryer
on October 27, 2025
Posted by: budmann67
[This review was collected as part of a promotion.] Item works great. No problems, works as it should.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do Not Buy
on October 22, 2025
Posted by: Mins
from Arkansas
[This review was collected as part of a promotion.] I have used this W/D for 2 months. It is the worst set I have used in my 70 years. The clothes come out of the washer wet. The dryer takes 2 hours to dry a small load of clothes. I would definitely NOT recommend this washer/dryer set.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 24, 2025
Hello,
We value your time and would like to look into the concerns with your Laundry Center. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 826073
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Laundry Center. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 826073
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very happy with my purchase
on October 15, 2025
Posted by: Tbr26
from Georgia
[This review was collected as part of a promotion.] I've wanted one of these stackable sets for years, and I'm so glad to have now.
It's quieter than expected, which I especially appreciate.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 13, 2025
Posted by: None
[This review was collected as part of a promotion.] I have had the washer/dryer for about a month and I am not totally happy with it! Each washer cycle is so long and don't like having to put my clothes in before it starts washing!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water saving feature is convenient
on October 13, 2025
Posted by: Lisa
from Florida
[This review was collected as part of a promotion.] I purchased this in late September 2025. It replaces a similar model Whirlpool stacked laundry center that was purchased in1994. I loved that unit and had only 1 service call in 30+years! I felt after 30+years I should update. I am so disappointed in this new unit. It takes forever to dry even a small load of clothes. It took two full drying cycles on "very dry" delicate to dry a few delicate items. It took one full "very dry normal" cycle PLUS 60 minutes on the timed drying cycle to dry 1 bath towel, 2 hand towels, 2 wash cloths and a dish towel. I hope there is something wrong with the dryer, if this is normal, I want my 30+ year old laundry center back !!!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 13, 2025
Posted by: John P
from Brigantine, NJ
[This review was collected as part of a promotion.] The installation was only adequate. The installers did not balance the feet of the washer, so I had to try to do it myself. I know it is not perfect, so I would like someone to return and do it right. Because of that, the washer is not stable and moves a bit during operation. Also, there is an annunciation noise when the dryer is selected on "Very Dry" and the drying is complete. This noise is not described in the manual, and it is a loud metal-to-metal screeching noise indicative of a potential problem. Customer Care indicated that they never heard of such a noise as it was not described in the manual. Also, after5 phone calls, it was determined that I was delivered a manual that was missing the very last page with the warranty and Customer Care contact telephone numbers. The delivered manual is a mistake and should be recalled from all owners. Finally, one knowledgeable Custome Care representative understood the problem, and corrected it by sending me the correct one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice combo set
on October 6, 2025
Posted by: Grandpa Carl
from Branson MO
[This review was collected as part of a promotion.] Great space saving unit, washes and drys efficiently.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 3, 2025
Posted by: Chouchin
[This review was collected as part of a promotion.] I really don’t like the water saving feature that chooses the water level for me.! I’m really not crazy about the dryer. On normal it’s way too hot and my clothes come out all wrinkly. There’s no buzzer to let you know the dryer is done!
Written by a customer while visiting whirlpool.com