Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(822 Reviews)
Rating breakdown 822 reviews
5 Stars
448
4 Stars
212
3 Stars
83
2 Stars
20
1 Star
59
84%of customers recommend this product.
(
561 out of
670)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
4
compact size, but big features
on October 23, 2019
Posted by: w.white 51
from roanoke, va.
[This review was collected as part of a promotion.] the machine is a little top heavy. it washes and dries the cloths very well. this unit fits our needs, and was at a good price. we are trusting and expecting this washer and dryer to live up to the whirlpool reputation. we have had whirlpool products for over 30 years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy use of machine. Easy , yes easy.
on October 17, 2019
Posted by: DJSr
from Sparta , Tn.
Gender:Male
[This review was collected as part of a promotion.] I did buy this two weeks ago and love it very much. Put clothes in dirty comes out clean. Put into dryer wet comes out dry, and your ready to go. Simple to use
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on October 14, 2019
Posted by: LeaAnn
from Loudon tn
Gender:Female
[This review was collected as part of a promotion.] It don’t take up a lot of space. It is quiet you cannot tell it is running.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
wash but don't spin
on October 14, 2019
Posted by: DEREKBELL123
from Newcastle ON.
Gender:Male
(This review was collected as part of a promotion.) I bought this a month ago still waiting to get it fixed
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , November 6, 2020
Hello, KBELL123!
We are so very sorry to hear about the unfortunate experiences you have had with your stacked laundry center. Please accept our apologies for the difficulties and inconvenience you have experienced with your appliance and the attempt to obtain service on it. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 225212371. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear about the unfortunate experiences you have had with your stacked laundry center. Please accept our apologies for the difficulties and inconvenience you have experienced with your appliance and the attempt to obtain service on it. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 225212371. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com
Customer Rating
5
Compact
on October 7, 2019
Posted by: mhdunn1848
from Tappahannock VA
Gender:Female
[This review was collected as part of a promotion.] Convenience of taking up little space with almost the same load ability as a regular washer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like all the options I have!
on October 5, 2019
Posted by: Anonymous
from Wabasha Minnesota
Gender:Male
[This review was collected as part of a promotion.] Bought it and love it! So nice compared to my old unit!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Awful... Just Awful
on September 30, 2019
Posted by: TerryOB
from Denver, Coloraddo
Gender:Male
We have this combo machine in our apartment and it's the bane of my existence. There is a gap under the lint trap in the dryer that catches clothing when running and completely ruins whatever that may be. It's gotten to the point where I am hang drying anything of value. They should be including garment bags with the machines - if you put anything in there without one it's doomed.
It's not uncommon either. You may think I am overloading it, i'm not. I had five (yes, five) cloth napkins in the dryer and lo and behold one was caught under the lint trap and ruined when the cycle completed.
It's a horrible design flaw and i'm amazed Whirlpool is still selling these machines. It's even more amazing that people are buying this thing. I don't get how this didn't come up when testing the product. Look at the reviews for similar products, same issue. There are more comments here that speak to the same issue.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, October 16, 2019
Hey TerryOB, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Efficient and quiet.
on September 26, 2019
Posted by: Bentley62
from Atlanta, GA
[This review was collected as part of a promotion.] Happy with the deep tub and options for laundry. This is an excellent stackable Unit for a small space. I love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com