Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(822 Reviews)
Rating breakdown 822 reviews
5 Stars
448
4 Stars
212
3 Stars
83
2 Stars
20
1 Star
59
84%of customers recommend this product.
(
561 out of
670)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
4
Great features
on October 31, 2019
Posted by: Andrus
[This review was collected as part of a promotion.] I am happy with the product, with looks good and performs optimally.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Water doesn’t cover clothes.
on October 30, 2019
Posted by: Wirlpoop
from Woodland Park Colorado
I installed it the other day and I am so disappointed. Doesn’t clean my clothes because it doesn’t even cover them with water. If Whirlpool is trying to safe water it’s not working very good because the first load I did I had to wash it 4 times. The machine is worthless.
No, I would not recommend this to a friend.
Response from whirlpool.comBy ontivm, Social Care, November 11, 2019
We value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on October 29, 2019
Posted by: Frankena
from Kansas
[This review was collected as part of a promotion.] This combo is up to date and perfect for my 600sq ft home. It meets all my needs and I can even wash and dry a queen size quilt, so it’s perfect.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice size for small spaces
on October 28, 2019
Posted by: Jmp63
from Orange Beach, AL
[This review was collected as part of a promotion.] I’ve had the new stack set for several weeks and so far, it’s been great. The tub is larger than I thought it would be. Does a great job on the clothes and is a lot quieter than expected.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Totally uncontrollable machine
on October 27, 2019
Posted by: wotaro
from Lakewood, NJ
The water level is not as the manual says. I first tried normal cycle. The water level is minimum and many clothes were not soaked. I tried bulky, as manual advised, but the water level is still minimum. I tried casual and colors cycles, but water level is still minimum. So I had to minimize the load. But suddenly water level became full after several washes. This time, even very small load, the water level comes the top. I tried normal, casual, and dedicates this time, in either case, water level in perfectly full. Now, spin does not work. Water drips after a cycles done. The water level is the same when I use a different cycles.
Consequently, I must run dryers several times, for over four hours, to dry one usual load. I found in very dry of normal dry cycle, the dryer works only 40 minutes. I am afraid the moisture sensor does not work well.
Consequently, I must run dryers several times, for over four hours, to dry one usual load. I found in very dry of normal dry cycle, the dryer works only 40 minutes. I am afraid the moisture sensor does not work well.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, November 6, 2019
Hey wotaro, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
The dryer doesn’t dry!
on October 25, 2019
Posted by: Valerie92
from Mount Clemens, MI
I bought this a month ago and it’s nothing but a headache. I am not happy at all because I’m unable to dry clothes in an hour or less. It takes ALL DAY to get through two loads because of the low-performing dryer. The dryer takes several cycles to dry clothing. Whether I use the auto dry setting or the timed dry setting, I have to dry one load at least four times before it’s actually dry. Totally unacceptable!!! And it’s brand new!
No, I would not recommend this to a friend.
Response from whirlpool.comBy blankar, Digital Care, November 5, 2019
Hey Valerie92, we value your time and would like to look into the concerns with your Stacked Laundry. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great washer - dryer not so much
on October 25, 2019
Posted by: imel
from VA
[This review was collected as part of a promotion.] We bought this washer/dryer unit a couple of months ago. It washes beautifully - it is almost like magic. The dryer works, but often struggles to dry mixed loads completely; any towels and other heavy cotton items almost always need a second time in the dryer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Initial impressions
on October 25, 2019
Posted by: dly1
from Taos, NM
[This review was collected as part of a promotion.] Bought this to replace a 4 year old GE laundry center which was a piece of junk. GE replaced the entire unit once and after the two expensive service calls we decided to replace it with the Whirlpool unit on the recommendation of our repair people. In comparison to the GE the new unit drys more slowly using at least 1&1/2 " Very Dry" cycle to do the job. The washer is has more capacity than the GE and easily swallowed a king size comforter. You must use a mesh garment bag for lingerie items and thin socks or they will end up very tangled and perhaps wedged under the agitator. The controls are at the top of the unit so if you are short you might need a stool to reach them. Also the washer instructions are located under the washer lid which only opens to about a 45 degree angle so are almost impossible to read. Of course the instructions are in the unit's guide booklet so not really a problem.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com